The Westin Nanea Ocean Villas, Ka'anapali
Lowest prices for your stay
Hotel direct offer!Unlock Member Rates!
$1,023
$1,023
StayForLong
Vio.com$1,023
ZenHotels.com$1,023
View all 16 deals
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Full view
View all photos (1,123)1,123
Room & Suite (288)
Videos (2)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
About
#11 of 33 hotels in Lahaina
Location
Cleanliness
Service
Value
Travelers' Choice
The Westin Nanea Ocean Villas, Ka'anapali features 390 luxurious villas and a variety of world-class resort amenities in Lahaina, Hawaii. Enjoy a prime location near rainforest hiking trails, 400-foot waterfalls, and The Forbidden Coast. At the end of an exciting day, settle into spacious villas featuring fully equipped kitchens, washer/dryers and free Wi-Fi. Resort amenities include an expansive lagoon-style pool, full-service restaurant, beach bar, children’s beach pool and play area, oceanfront cabanas and a WestinWORKOUT® fitness studio. Experience a trip to remember at our Ka'anapali beach resort in Lahaina, Maui, Hawaii.
Read more
Suggest edits to improve what we show.Improve this listing
Property amenities
Electric vehicle charging station
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Beach
Snorkeling
Children Activities (Kid / Family Friendly)
Valet parking
Paid public parking on-site
Public wifi
Hot tub
Pool / beach towels
Pool with view
Outdoor pool
Heated pool
Plunge pool
Fitness classes
Coffee shop
Restaurant
Breakfast available
Outdoor dining area
Poolside bar
Tennis court offsite
Kids club
Kids pool
BBQ facilities
Baggage storage
Concierge
Convenience store
Gift shop
Non-smoking hotel
Outdoor furniture
Picnic area
Shops
Sun loungers / beach chairs
Sun umbrellas
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Show more
Room features
Air conditioning
Dining area
Private balcony
Seating area
Coffee / tea maker
Cable / satellite TV
Sofa bed
Bath / shower
Separate dining area
Separate living room
Sofa
Telephone
Iron
Private bathrooms
Wake-up service / alarm clock
Kitchenette
Dishwasher
Microwave
Oven
Refrigerator
Stovetop
Kitchenware
Flatscreen TV
On-demand movies
Radio
iPod docking station
Complimentary toiletries
Hair dryer
Show more
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Romantic
Languages Spoken
English
Location
58Somewhat walkable
Grade: 58 out of 100
23Restaurantswithin 1 km
4Attractionswithin 1 km
1882Reviews134Q+A100Room tips
Reviews
Traveler rating
- 1,341
- 324
- 127
- 48
- 42
Time of year
Traveler type
Language
Selected filters
- Filter
- English
Popular mentions
Sort by:
Most Recent
Our stay at the Westin Nanea was great. Check in, the pools, the beach, the location… all amazing. Being able to stay and use the facilities after check out on our departure day was a great way to fill time before heading to the airport. The staff was also super helpful in working with me to return some things we forgot at the hotel. We have been back for three weeks and our kids can’t stop talking about how they want to go back.
Read more
Date of stay: January 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Hotel's Favorite
We’ve been Oceanfront owners for several years, and have always LOVED every moment of our vacations here. Even during COVID and with a skeleton crew they did an exceptional job. But this trip was really special. The resort is “all the way” open again and staffing levels are almost back to normal. Food is really good. Snorkeling just off the beach in front of the property is spectacular. Tons of turtles, eels, fish, and today a huge yellow frog fish just sort of rolling along in the open on a sandy bit of bottom. But the staff and service are REALLY great this trip. Our Concierge Sean was super helpful and handled all the reservations and event planning we needed. The crew working poolside, managing towels and chaise lounges and such have been super-friendly and very helpful. Food service poolside had been quick and efficient. Staff in the little store were always great. And housekeeping. Housekeeping! They are AMAZING. Here’s why. When they came to clean our room, my 8 year old daughter’s FAVORITE stuffed animal, (a small mallard duck named “Moat” that she got at Leeds Castle in England), got caught up in the linens when they changed the sheets on her bed, and taken with the old bedclothes. When we got back to the room after several hours by the pool and on the beach, she discovered the loss and was hysterical. After our very thorough search of our villa did not find Moat the Mallard, she was just sobbing. I called Housekeeping and they put me through to the manager, Sherley S. She was very understanding and told me she would go and look for Moat. I very seriously volunteered to come and help, but she said it wasn’t necessary. After about 1/2 an hour, Sherley came to our door, with Moat! She and her crew went through ALL the dirty linens from our building until they found it. That is a LOT of dirty laundry. And that is service way above and beyond. My daughter wrote the Housekeeping Staff a thank you note, and we delivered them a giant 6-pack of Chocolate Macadamia nuts out of grateful appreciation. THANK YOU SHERLEY AND HOUSEKEEPING! And THANK YOU Westin Nanea for another SPECTACULAR family vacation.…
Read more
Date of stay: August 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
Helpful
Response from FO Leader, Guest Services / Front Office at The Westin Nanea Ocean Villas, Ka'anapali
Responded 29 Aug 2022
Aloha, Thank you so much for taking the time to write a review. We appreciate your love for the resort and we thank you for sharing how our team went above and beyond. Mahalo nui loa! The Westin Nanea Ocean Villas
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We really enjoyed the property and location, and would give 5 stars if not for a negative initial experience. My main advice to the property -- if you are going to offer a high-end valet service, you have to execute. Otherwise, don't offer it. When we first arrived, the valet insisted on taking our bags. I could see they were backed up, and offered to take them ourselves, but he insisted they deliver to our room. We got to the room quickly (easy check-in), and all we wanted to do was get down to the pool and beach to enjoy our first Hawaiian sunset. An hour later, and after a complaint call, the bags still weren't there. We finally just went back down to the lobby and grabbed them ourselves instead of waiting any longer. It started the experience in a poor light, but the rest of the 4-day stay improved from there. Again, not a typical Westin experience, and I'm sure they were both busy and understaffed. But, if they knew it would be a while, then why insist on doing it. Just let us take our own bags from the start and relieve the pressure. …
Read more
Date of stay: December 2022
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
This is our third visit to this property. We are three families. One with three children 5 months 2 and 4. The other two families both in their sixties and seventies.We stayed at the Weston Nanea for 14 days. We had two- two bedroom ocean view suites. The check in was a little rough as it was late at night and the staff was very friendly but ended up giving us the room that had a broken air conditioning. The family moved to another suite down the hall the next morning. Not ideal. The suites are large comfortable with full kitchens and laundry. Two king beds and a lovely balcony with table and chairs two large bathrooms and the master bathroom has a large tub and separate shower . There is a large sitting area with the kitchen. The room was clean well stocked and comfortable. The Weston provides small cribs suitable for babies, tight for toddlers, high chairs and diaper Geni. The service staff is very quick to respond to requests for extra towels, pillows, laundry soap, coffee, really any request is satisfied. Full Cleaning is sporadic and offered once during our stay. Small cleaning like taking out the trash or removing towels is done daily. Really there should be more cleaning offered during a two week stay. Our beds were changed four times at our request. The grounds at the Nanea are wonderful. The cabanas are excellent. They have comfortable seating, refrigerator and a tv. Ken at the pool area is great and professional. Dylan was helpful everyone has a smile. Towels are no issue and chairs with cushions are available. If you want to be at a the main pool you should be down early and if you don’t care there are many loungers at the back section of the pool. The sun is only on one side of the pool area the entire day and there are many shaded spots available. The kids splash pad and beach area is great. The beach is small but lovely . You can rent umbrellas and chairs. Quite busy and the waves are quite large. Easy access from the pool area. The food in the restaurant was great for breakfast, there is a convenient marketplace and the gym is very good. We stayed in building 4 it was a great location for us. We used the stairs most of the time. There is two elevators if you prefer. Overall we had a lovely visit. Shout out to Adam at concierge who went above and beyond. Laila at the front desk was quite helpful too. The valet was great and very helpful bringing in groceries and handling the luggage. If you have small children there is another Pirate ship pool and playground about 15 minute walk to the other Weston. We had a hard time finding it. Worth the visit. It is behind the small ice cream truck. We w Look forward to returning.…
Read more
Date of stay: December 2022
Rooms
Service
Sleep Quality
Room Tip: Ask for a ocean view
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Great location, big and well-stocked rooms, still feels pretty new and has held up well in the 4 years between our visits in December 2018 and 2022 Pros: Very family-friendly (2 and 4 year old both loved the beach-style pool) Great beach right out front (better for snorkeling on our first visit in December 2018 where we saw an octopus and lots of turtles, more bodysurfing / boogie boarding waves in December 2022) 2 bedroom units are roomy and well-stocked (including full kitchen and laundry) Walking distance to The Fish Market and food trucks just north, short drive to Lahaina south Be aware: Food is average and pricey for what you get (there’s a breakfast restaurant and then the pool bar serves lunch and dinner) - definitely better off loading up on groceries and cooking or going off property Definitely not the place I’d pick for a honeymoon or adults-only trip given the number of kids (would look at a few of the resorts in Waimea, probably)…
Read more
Date of stay: December 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
We have been Westin (Vistana) owners for years and have never experienced anything like security the Nanea. I'll start with the worst and most recent and go from there. So, about a half hour ago, I was returning from the store and a female security guard was knocking on our door. I asked her what was up and she said someone was smoking in our room. I said that we don't smoke. My husband then answered and she asked to come in and explained that she saw someone on the balcony smoking. It was a little after 9pm and my adult son and daughter were on the couch in their pajamas watching TV, my husband was packing, and the balcony door was shut and curtains drawn. She then walked over to the balcony to inspect it. Clearly, no one was smoking and there was no smell of smoke. After checking it out, she said that she had just been talking to my husband from outside while he was on the balcony. Again, husband was inside packing as we leave tomorrow, and he told her it was not him. She then said to my husband, "I am not accusing you of doing anything wrong, but I know what I saw." So, she was inferring that my husband was lying. It was a little after 9pm and her visit was invasive, inappropriate, and insulting. We do NOT smoke. And to imply anything else is WRONG. Worse than not getting an apology for the intrusion, she was calling my husband a liar. So this comes on the heels of earlier in the evening around 5:45ish pm. We were sitting on the lounge chairs just chatting with family. The tiki torches had been lit within the past 1/2 hour. One of them, not too far from us, had caught a palm tree on fire. My husband ran and called the front desk, and my son went to the tree to try and put it out. They were supposed to send engineering, but no one came. My son ended up jumping and pulling off the dead palms that were on fire and those within reach of the flames to prevent the tree from catching fire. No one ever came. Yeah . . . happy to to take care of this for you. Your welcome. Earlier in the week, we learned that the property does not allow coolers/cooler bags or your own alcoholic beverages. We have NEVER encountered this at the other properties in Colorado, St. John, Mexico, California, Arizona, or other resorts in Hawaii. One of the key benefits of staying in a timeshare versus a hotel room is that you have a kitchen and fridge to cook and supply your own food or drink. We had a cooler bag at the pool area and were told that we could not have it or our own drinks. So, took the cooler back to the room and read the information they provided us, and sure enough, no coolers. Pretty hard to keep water, drinks for the kids, and food chilled without a cooler. Oh yeah, and my T1D niece's insulin pen. Well done Westin. To be clear, we still didn't purchase the $14 and $16 cocktails. But wait, there's more . . . we were at the hot tub around 9pm. A small group of adults were talking and listening to music at an extremely low level . . . like you couldn't even hear it at the other side of the hot tub. Security guard came up, made the couple turn it off, and then proceeded to scope out the hot tub from about 25 feet away for the next hour. It was like having our own babysitter. Another evening, the security came by to count the number of people in the hot tub and inform us that there were two others that we should consider moving to. People in the tub explained that the other hot tub was not working (not hot) and third one was filled with kids. Seriously . . . let your guests enjoy their experience. There are not enough pool chairs for anywhere close to the numbers of guests, and the pool is not big enough to accommodate. You can use the pools at the Westin Kaanapali, but walking over there isn't exactly convenient. Kids throwing balls in the pool . . . watching 2 people get hit in the face by a ball . . . 1 was REALLY pissed. Regarding the rooms, the kitchens are barely stocked. Minimal pots and pans, utensils, etc. Again, we have never seen such sparse furnishings. The pillows are unbearable. And oddly, there are few staircases in the buildings. This results in you have to constantly use the elevators (wait time) or walking down multiple hallways to get to the stairs to exit. So, the first floor is absolutely preferable. Be careful of the 'ocean view' rooms. They are not true ocean view like you get at other properties including Westins. The way that the buildings are set up, the rooms aren't facing the ocean. You can go onto the patio and look 90 degrees to see the ocean. You don't truly see or hear the ocean the way that you do at other resorts. And, having guests place their garbage in the hallway makes for a lovely experience. It feels like NYC on garbage day. It is usually picked up within 24 hours, but not always. A really upscale feel to it. Other info about the hotel . . . the beach is okay . . . I think I read that Kaanapali means shifting sands. This makes sense because the beach seems narrow and steep, probably because of storms swells. We did not have housekeeping at all, but my sister's room and my mother's room did at least have someone come by and offer clean towels and such. Same lousy washing machines that we have had at other Westin/Vistana properties . . . only fills up 30%, so you have to do a bunch of small loads. Annoying. I know that lots of people seem to love it here, but we saw a series of management failures and lack of appreciation for the guest experience. It was a pretty disappointing experience and at the bottom of all of our Westin/Vistana/Marriott stays (Titanium Elite and Vistana owner).…
Read more
Date of stay: December 2022
Rooms
Location
Service
Room Tip: First floor
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Our family of 5 spent about 10 days between here & for Thanksgiving break. We love the convenience the villa offers, especially with a family with 3 small kids. The villas are super spacious. Some resort view rooms have an ocean view, but most do not. The pool & beach chairs can be hard to come by, but the area is very nice and most or all of the chairs have an ocean view.
Read more
Date of stay: November 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
We stayed at the Nanea for 3 nights and the Kannapali North for one night. Overall, this visit was a struggle. If it were not for the beautiful grounds and spacious rooms, we would’ve said the trip was a bust. However, I did not want this review to taint all of the hard work by maintenance workers who really made this such a beautiful escape for us. So, if you are looking for a gorgeous Maui tropical escape, this hotel fits that bill precisely. However, if you are looking for impeccable “stress-free” service, this is no the place to go. For us, the problems stemmed primarily from the constant miscommunications amongst staff and one horrible meal at Aunties. I’ll try to be brief: Nanea concierge told us at check in that we could get beach chairs until 5:00 and the breakfast restaurant on site was open until 10:00. I also asked if the beach chairs came free of charge and he said they did. Of course, we arrived at the beach at 3:45 pm only to find out that the beach closes at 4:00 pm (by law) and the beach chairs cost $25 a piece - with a $15 set up fee. The pool service personnel were not that friendly, and not that interested in truly being helpful. When we brought our concerns about the staff to the manager, however, he was delightful, and was nice enough to comp us beach chairs on a later day. However, we were unable to use them because of the weather. I did appreciate his professionalism and his desire to make things right. All of this said, for those traveling to the Nanea, be aware that they are first come, first serve, and they sell out quickly. So it is recommended that you arrive at 7 AM before the pool hut opens at 8 AM in order to book. This is not my preferred way to spend vacation and it is something you should know going in. Next, the Nanea restaurant. We arrived for breakfast the next day (Thanksgiving) at 9:30 AM to have breakfast before they closed at 10 AM - only to find out that breakfast stopped being served at 9 AM. This was extremely frustrating for not only our family, but a number of other families who are not told of the early stop time on that Thanksgiving day. We spoke to the concierge who said they were unaware of this time change. He acknowledged that they could do a better job of communicating amongst guests and staff. So we (and about 4 other families who missed out on the Nanea on-site breakfast) decided to take a shuttle to Auntie’s restaurant. On this day, we had a wonderful brunch with wonderful servers. The food was cooked perfectly, and we enjoyed it very much. This was a little surprising because some of the other guests had warned us not to go to Auntie’s because they overcook the food apparently. This was not our experience on Thanksgiving morning. That said, we went to Auntie’s on our last day of the visit, and had a horrible experience. First, the food was over cooked. All of it. From the hashed browned potatoes, to the beef on the Loco Moco, to the scrambled eggs. Second, our food took over an hour to get there, because either the waitress forgot to submit the order or the cooks forgot to cook the food. We were given different excuses at different points by different people. It was not the same experience that we had on Thanksgiving morning. To top it off, when we asked our server about the food, she appeared annoyed. And, while she and the manager apologized later, it felt empty and pretty much shifted the blame to the kitchen staff. The manager then said the email would be comped (we did not ask for this) and then only removed one side order of pancakes from the bill. It was so weird. Last, check in at the Kannapali North…couldn’t get a room until 5:30 pm even though check in was at 4:00. We and several other families were left waiting for our rooms. We hung out at the pool and had asked the front desk personnel if we could still charge items to the room. She said we could….cut to…our arrivals at the bar where the bartender flatly said the front desk staff “lie to guests all the time” and said we couldn’t charge our food and drinks to the room until the room was ready. Again…small thing but annoying nonetheless. As far as being in Hawaii goes, it’s tough not to have a good time here. Maui is gorgeous and the 2 activities we booked (Lanai snorkel with Trilogy and off roading with Maui off-road adventures) were awesome. We just felt that there was so much that went wrong at the Westin that people should know what they are getting into before they book. If your patience is high and your expectations are low, then you can’t go wrong staying at this oasis. If you want more, stay somewhere else.…
Read more
Date of stay: November 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
We spent two weeks at the resort. The customer service was excellent. One day I cut my foot on the beach and two security guard, Richard and Keoni, helped me so quickly and kindly. Another day I had a long conversation with the manager at the store and turns out her son is going to the same college I went to in upstate New York! A man taught a beautiful ukulele class as well. I would stay there again!
Read more
Date of stay: June 2022
Rooms
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from FO Leader, Guest Services / Front Office at The Westin Nanea Ocean Villas, Ka'anapali
Responded 21 Nov 2022
Aloha G3911PRalexandrag, We are so glad to hear that our security team was able to assist you during your stay. Our employees love creating personal connections with our guests and we are so happy to hear that you enjoyed your time with us at Nanea. We can't wait to welcome you back! Mahalo,
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We spent our first week at Nanea and while we were surprised with the number of kids (not sure why they put us above the kids pool as two older couples - which sucked in the morning when families had their kids in the pool at 6 am 😑) - we had a great time. A highlight of the trip was meeting out concierge Aka. Aka was professional, friendly and really went above and beyond to make our trip fantastic. From helping with activities to being available for any of our questions Aka nailed it. We cannot wait to head back to Nanea - and meeting Aka is one reason we are so happy to return to Nanea. If you are headed to Nanea - check in with Aka - she will make your stay the best possible. Chris and Gina
Read more
Date of stay: November 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from FO Leader, Guest Services / Front Office at The Westin Nanea Ocean Villas, Ka'anapali
Responded 21 Nov 2022
Aloha Borgchris, We are so glad that you enjoyed your stay with us here at Nanea. Aka is a great asset to our team and we are so glad that our concierge was able to assist you. Mahalo,
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$929 - US$1,208 (Based on Average Rates for a Standard Room)
LOCATION
United StatesHawaiiMauiLahaina
NUMBER OF ROOMS
390
Is This Your Tripadvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your ListingTHE WESTIN NANEA OCEAN VILLAS, KA'ANAPALI - UPDATED 2023 Resort Reviews & Price Comparison (Lahaina, HI) - Tripadvisor
Frequently Asked Questions about The Westin Nanea Ocean Villas, Ka'anapali
Which popular attractions are close to The Westin Nanea Ocean Villas, Ka'anapali?
Nearby attractions include Kahekili Beach Park (0.7 km), Myths of Maui Luau (1.1 km), and Huaka'i Luau Maui- Journey Through Polynesia (0.7 km).
What are some of the property amenities at The Westin Nanea Ocean Villas, Ka'anapali?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at The Westin Nanea Ocean Villas, Ka'anapali?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at The Westin Nanea Ocean Villas, Ka'anapali?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at The Westin Nanea Ocean Villas, Ka'anapali?
Yes, paid public parking on-site and valet parking are available to guests.
What are some restaurants close to The Westin Nanea Ocean Villas, Ka'anapali?
Conveniently located restaurants include ABC Stores, Fish Market Maui, and Duke's Beach House.
Are there opportunities to exercise at The Westin Nanea Ocean Villas, Ka'anapali?
Yes, guests have access to a pool, a fitness centre, and fitness classes during their stay.
Are any cleaning services offered at The Westin Nanea Ocean Villas, Ka'anapali?
Yes, dry cleaning and laundry service are offered to guests.
Are there any historical sites close to The Westin Nanea Ocean Villas, Ka'anapali?
Many travellers enjoy visiting Old Lahaina Courthouse (7.0 km), Lahaina Jodo Mission (6.6 km), and Wo Hing Temple Museum (7.4 km).
Does The Westin Nanea Ocean Villas, Ka'anapali have any great views?
Yes, guests often enjoy the mountain view available here.
Is The Westin Nanea Ocean Villas, Ka'anapali accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.