awesome..!!!!!. great hotel, but it is the staff at the hotel that makes the stay so enjoyable and special. We will definitely be back...This includes the housekeeping staff, the front desk people, bartenders , bell men, waitresses etc.
We celebrated our honeymoon at Ka'anapali beach club and it could have not been more perfect for us! We were close to the beach however we thoroughly enjoyed the pool. It was close to food trucks and Lahaina for activities. The staff was incredibly friendly and helpful at all times of the day. Definitely recommend staying here!
From our being greeted to our checkout, the staff was courteous, professional, responsive, and friendly. When your only complaint is that one strap on a recumbent bicycle in the fitness center was broken... I'd say it was a pretty nice vacation. Granted it is a bit dated but the place is beautifully maintained. Always felt safe and in a clean place. Would stay again! And be sure to try the pizza's from the take out cafe. Delicious!
Property was clean but services continue to diminish. For instance when we originally purchased timeshares for this property housekeeping services came once or twice each week. COVID cannot continue to be used as an excuse. There was a full restaurant and grill whereas now they have a takeout area where you can order and pickup your food. Originally the hotel had offered full breakfasts at no charge and complimentary happy hour beverages. It seems each time the property is sold the services diminish. Additionally, the association has not fixed their beach area yet. Been years. However our yearly fees continue to increase.
Good stay. Only a few issues with the safe and coffee pot being broken. One morning during the middle of making breakfast the breaker went out. They had to reset the master breaker so that took about 30-45 minutes. Otherwise the stay was very nice and the staff very receptive.
The staff here ill treats customers and passes racist remarks to customers. I would highly recommend avoid going to this resort otherwise you will end up paying for getting misbehaved and insulted in the process
The resort is nicely located amongst many amenities such as grocery shopping, restaurants & beaches. Very friendly staff. The check-in process was outstanding. You can sign up for text notifications, which is helpful. The resort does need some updating & freshening up. We have been told that upgrades are in the works. Otherwise, this is a delightful place to stay.
This is a beautiful resort. The staff were warm and welcoming. If/when we needed anything, we texted the front desk and it was delivered to our suite within minutes. The rooms were very nice, and the ocean and pool views were incredible. There was no stove or oven, but we made good use of the electric skillet and microwave. There is a free washer and dryer on each floor. My only suggestion for improvement would be the need for about 20+ more beach umbrellas by the pool. Thanks for a wonderful vacation!
Just absolutely amazing, spacious, clean Fantastic! I did not get welcomed with a lay but I guess because of covid. But still was the best stay. Do try food trucks food is nice and a variety. Everything in Hawii is over priced but you got to eat.
This was my first visit to Hawaii. I was invited to stay at a timeshare in Maui owned by my sister. and brother-in-law. The Ka'anapail Beach Club is beautiful, clean, well maintained and family friendly. The staff are frienly and helpful. The suite has a functional, equipped kitchen, so you can prepare your own meals if you choose. There is a restaurant and lounge on the lower level of the property. The pool, spa and beach are fun and refreshing. The rooms are comfy and quiet. You can get a good nights sleep. I did not hear any noise from neighbors. The lower level parking garage can get hot, and sometimes finding an open parking space can be a challenge. Some parking slots out in in community are really narrow too. I rented a compact car and glad I did. . My stay at the Ka'napali Beach Club was great! …