Hilton Vacation Club The Point at Poipu Kauai
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About
#7 of 9 hotels in Poipu
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Located on the South Shore of Kauai, Hawaii, Hilton Vacation Club The Point at Poipu Kauai is a beautiful, family-friendly oceanfront resort surrounded by breathtaking mountain ranges and overlooking the pristine sands of Shipwreck Beach. With plenty of amenities to enjoy on the property and near the resort, you will never want to leave! Make a splash in the large outdoor pool, cook up a feast on our outdoor BBQ grills and picnic areas, or spot sea turtles by the calm ocean shores. With perks this good, this resort makes an escape from your daily routine effortless and lets you enjoy Hawaiian sunshine and spectacular sunsets by the cool Pacific Ocean breeze -just a few steps from the hotel. Whether you’re seeking adventure or relaxation, Hilton Vacation Club The Point at Poipu Kauai is the perfect vacation retreat.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Beach
Game room
Babysitting
Parking
Wifi
Hot tub
Pool / beach towels
Outdoor pool
Restaurant
Breakfast available
Poolside bar
Snorkeling
Children Activities (Kid / Family Friendly)
Kids club
Business Center with Internet Access
BBQ facilities
Concierge
Non-smoking hotel
Outdoor furniture
Sun umbrellas
ATM on site
24-hour front desk
Clothes dryer
Laundry service
Self-serve laundry
Washing machine
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Room features
Air conditioning
Additional bathroom
Private balcony
Safe
Coffee / tea maker
Kitchenette
Flatscreen TV
Bath / shower
Seating area
Sofa
Iron
Dishwasher
Microwave
Refrigerator
Kitchenware
Hair dryer
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Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Ocean View
Languages Spoken
English
Location
50Car recommended
Grade: 50 out of 100
77Restaurantswithin 10 km
69Attractionswithin 10 km
1148Reviews72Q+A100Room tips
Reviews
Traveler rating
- 493
- 437
- 134
- 45
- 39
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The staff were very nice and always very helpful. My husband and I visited for two weeks. The room was quite large and my biggest fear--the beds, they were both very comfortable and I am so picky. It has a full kitchen which was nice for an extended stay. Our deck overlooked he grounds which are meticulously kept. The location was great, near several restaurants we really enjoyed. The only thing I would say is that the rooms are a little dated. We didn't care, we weren't there for the decorations. We had an excellent time and definitely recommend this hotel
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Date of stay: May 2023Trip type: Traveled as a couple
Value
Location
Service
Room Tip: Try out the food at the pool hut, it is very good.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
Helpful
Hotel's Favorite
This property is ideal for our bi-annual family week with our 3 married kids and 8 grandkids! The large two bedroom units are ideal and provide room for the kids. The large pool is ideal for fun and games, with it's sandy beach area for the little ones to play too. The staff are helpful and joyful... and the pool bar if convenient and affordable.
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Review collected in partnership with this hotel
Date of stay: July 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Erin Coloma, Guest Services / Front Office at Hilton Vacation Club The Point at Poipu Kauai
Responded 14 Aug 2022
Mahalo for taking your time to share your feedback, it is very important to us. With this information, it will help us improve on our services. We hope we have the opportunity to serve you again in the future. If you have any other questions or concerns, please contact us at any time. Again Mahalo,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Great location, ok rooms, no view, wonderful maid, invaded by white worms on the floor the exit morning so left all of out supplies in the refer. Manager unresponsive. Our exchange was through SFX and have advised them to drop this resort from their offering. I’d rate it lower except for the location and the shining young maid.
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Date of stay: May 2023Trip type: Traveled with family
Room Tip: Avoid the place until they clean it up.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Erin Coloma, Guest Services / Front Office at Hilton Vacation Club The Point at Poipu Kauai
Responded 1 week ago
Please accept our apologies for the challenges you experienced during your stay with us. Please know this is a rare occurrence and we provide outstanding service to all guests. We hope you will give us the chance to restore your trust in us on your future trips.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Phenomenal service from check in to check out. Rooms were exceptionally clean, the on site dining had great food options, and the pool was a great spot to wind down after busy days of site-seeing. The location of the property was excellent to keep us fairly central to all the Kauai sites we wanted to see during our stay.
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Date of stay: January 2023Trip type: Traveled with friends
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
A Beautiful complex near the Ocean ! However my view to the Ocean was marred by a Construction site next to the resort where several homes are being built! We were supposed to have an Ocean view but between the buildings and the Ocean was the Construction with Skip loaders and dump trucks. By next year the homes will be built and it will be a PARTIAL Ocean view! Too bad they didn’t stop this before now!
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Date of stay: May 2022Trip type: Traveled as a couple
Value
Location
Service
Room Tip: It’s a beautiful complex that is being ruined by construction next door! Don’t let them put you...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Erin Coloma, Guest Services / Front Office at Hilton Vacation Club The Point at Poipu Kauai
Responded 1 May 2023
Thank you for taking the time to share your feedback. With this information, it will help us improve our services. We do apologize on the experience that you had. As for the property next door, we have no say to that. Property was owned by a private company in Alaska, which they sub-divided and sold as 10 individual lots. We hope we can serve you again in the future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The rooms are spacious but tired. They are in need of a much promised but not yet delivered refresh. I have been coming here for the last 25 years and not much has changed. It is clean and the location is perfect. What we love, love, love about The Pointe is the fact that even though they may be fully booked, it never feels crowded. Everyone is so spread out. I would still recommend The Pointe to anyone. Once the rooms are updated, I will definitely give 5 stars!
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Date of stay: April 2023Trip type: Traveled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
LOCATION is absolutely fantastic, terrific for walking along the shoreline and enjoying the ocean. The resort’s buildings, although spacious with lots of room for walking and outdoor living, badly need upgrading. Rooms have reasonably good privacy, but again are outdated and in need of a redesign, and new carpeting!! So 84,500 points is not for a gold crown room! The grounds and landscaping are beautiful and well designed for resort guests. The pool and hot tub(s) are fantastic for young and old. The cleaning and maintenance staff were absolutely wonderful and work so hard to keep the resort in great condition. Be prepared for BIG fees: 40$ amenity fee + tax, and the occupancy tax is another 19$.. so $66.22 per day in fees. Amenity fees are high, internet poor, and activity schedule needs a total revamp (although Greg and a few outside instructors were great)..starting with the activity coordinator... she is outdated and not friendly. No worthwhile activities in the programming for young children, but the pool makes up for that! One table tennis table was great, but you can’t access the equipment after 5:00 when the towel hut shuts down! Desperate for some new puzzles and book library. How about children’s games, colouring activities in the activity centre? Lets see what happens now that Hilton has taken over ownership! Hopefully it starts with an environmental program that supports guests being more thoughtful about their impact on the island: eg, recycling bins in units, promote reducing towel/linen overuse, reducing waste, have a program to reuse guest’s leftover supplies (that benefits wonderful cleaning staff), fish talks/feeding with their fish ponds to educate guests , etc. Kauai is an absolutely amazing place and tourists besides taking up prime real estate, produce a ton of waste and use a lot of valuable resources during their visits. We want to help keep Kauai the amazing island and we are all happy to support any initiatives. Sue Robertson…
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Review collected in partnership with RCI
Date of stay: March 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Darshell K, Owner at Hilton Vacation Club The Point at Poipu Kauai
Responded 12 Apr 2023
Thank you for taking the time to share your feedback. We want to be sure you feel appreciated in your home away from home. This information will help us improve our service for you and future guests.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Nicely appointed rooms with full kitchen- 2 bedroom one with king and one with 2 twins- we had the resort make the two twins into a queen which they did quickly- on-site pool, pool bar, fitness room. Short walk to the ocean. Easy access to local restaurants
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Date of stay: March 2023Trip type: Traveled as a couple
Room Tip: Free parking
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
We are here with our adult children and 2 2 year old granddaughters. We absolutely love this resort. Everyone is incredibly helpful, and a pleasure to work with. The pool and hot tub are perfect for all of us. The pool bar has a great happy hour and has really good food. Views are spectacular. Kitchen, washer, dryer and 2 large bedrooms with 2 baths. Sitting here watching the turtles roll with the waves and the whales putting on a show. Yes, the rooms are a bit tired but you can’t beat falling asleep to crashing waves. This has been a perfect resort for our extended family.
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Date of stay: February 2023
Value
Location
Service
Room Tip: We are very happy with everything.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
+1
What a huge disappointment this property was! I was fooled into booking what I thought was a newly constructed Hilton Vacation Club property, but this is just a very old, dated independent hotel that Hilton slapped their name on. Hilton should be ashamed! The property and common grounds are nice, but the rooms are dilapidated and disgusting. Terrible smoke and mildew odors, grimy edges on cabinets, filthy grout in kitchen and bathrooms, ripped carpet, old dirty furniture in the living area and patio, and the most disgusting room phones I have ever seen (not that I use those but I did not want to touch them!). The staff is the only reason I gave this 2 stars instead of one. The front desk staff listened to our complaints about the room, but told us none of the rooms had been renovated. They said the only other room available was in a different building on the second floor (we requested the top floor in advance due to noise, privacy, and safety concerns). We checked out this room and while the odor was not as bad, it was actually on the ground floor with a view of the smoking area and an ugly wall. To make matters worse, we had the bellhop move our bags to this new room because we had to leave for an excursion, and when we returned I found one of our hard-sided suitcases had a huge dent in it! No one said anything to us to claim responsibility for the damage to my new suitcase. We met with the property manager the next morning as she offered us two other rooms, both of which were a big improvement over the previous two rooms because they were on upper floors with ocean views and seemed to be slightly less run-down. However the mildew odor persisted and gave me a sore throat. The property manager ended up discounting our stay to make up for the room condition, the hassle of switching rooms twice, and my damaged suitcase. I do appreciate this, but the experience with this property ruined our trip to Kauai. If our schedule wasn't so busy and if I could have found a room at another hotel, we would have left and stayed elsewhere. However there wasn't much availability and last minute rooms are very expensive here, plus we did not have time to pack our stuff and move to a different hotel for this 3 night stay. I don't understand how anyone could give this place 4 or 5 stars, unless they didn't stay in one of these dilapidated rooms or they have extremely low standards. We stayed at HGV properties on Oahu (Hilton Hawaiian Village) and the Big Island (Waikoloa - Kohala Suites) during this trip and both were outstanding - modern, clean, and with an upscale feel. The rooms here are on par with a run-down Motel 6. I stay at Hilton properties often in many different areas and the rooms here are by far the worst I have ever seen. Stay elsewhere until they renovate the rooms!…
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Date of stay: January 2023Trip type: Traveled as a couple
Value
Location
Service
Room Tip: DO NOT stay here until the rooms are fully renovated!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from Erin Coloma, Guest Services / Front Office at Hilton Vacation Club The Point at Poipu Kauai
Responded 3 Feb 2023
Please accept our apologies for the challenges you experienced during your stay with us. Please know this is a rare occurrence and we provide outstanding service to all guests. We hope you will give us the chance to restore your trust in us on your future trips.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$527 - US$888 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the point at poipu hotel poipu, embassy vacation resort poipu point, point poipu kauai
LOCATION
United StatesHawaiiKauaiKoloaPoipuKoloa
NUMBER OF ROOMS
219
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Claim Your ListingHILTON VACATION CLUB THE POINT AT POIPU KAUAI - UPDATED 2023 Hotel Reviews & Price Comparison (HI) - Tripadvisor
Frequently Asked Questions about Hilton Vacation Club The Point at Poipu Kauai
Which popular attractions are close to Hilton Vacation Club The Point at Poipu Kauai?
Nearby attractions include Maha'ulepu Heritage Trail (0.9 km), Shipwreck Beach (1.0 km), and Stevenson's Library (0.6 km).
What are some of the property amenities at Hilton Vacation Club The Point at Poipu Kauai?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Hilton Vacation Club The Point at Poipu Kauai?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Hilton Vacation Club The Point at Poipu Kauai?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Hilton Vacation Club The Point at Poipu Kauai?
Yes, free parking is available to guests.
What are some restaurants close to Hilton Vacation Club The Point at Poipu Kauai?
Conveniently located restaurants include Tidepools, Ilima Terrace Restaurant, and Brennecke's Beach Broiler.
Are there opportunities to exercise at Hilton Vacation Club The Point at Poipu Kauai?
Yes, guests have access to a pool and a fitness centre during their stay.
Are any cleaning services offered at Hilton Vacation Club The Point at Poipu Kauai?
Yes, laundry service and self serve laundry are offered to guests.
Are there any historical sites close to Hilton Vacation Club The Point at Poipu Kauai?
Many travellers enjoy visiting Ke Kahua O Kāneiolouma (1.2 km), Prince Kuhio Park (3.3 km), and Old Kaloa Sugar Mill (5.3 km).
Does Hilton Vacation Club The Point at Poipu Kauai have any great views?
Yes, guests often enjoy the ocean view available here.
Is Hilton Vacation Club The Point at Poipu Kauai accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.