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650 Aleka Loop, Kapaa, Kauai, HI 96746
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Traveler (237)
Room & Suite (44)
Pool & Beach (39)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.

About

#5 of 10 hotels in Kapaa
Location
Cleanliness
Service
Value
Travelers' Choice
Centrally located on 10 beachfront acres amid a century-old coconut grove, with easy access to Wailua Falls in Kappa, Kauai, Sheraton Kauai Coconut Beach Resort is a deluxe oceanfront resort hotel offering breathtaking views, spacious suites and open-air dining. Centrally located, many movie production crews choose to stay here at our Hawaii hotel as it's minutes from anywhere on the island. It's an excellent base to explore and discover the natural beauty that the Garden Island has to offer.
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Property amenities
Paid public parking on-site
Wifi
Pool
Fitness Center with Gym / Workout Room
Restaurant
Beach
Taxi service
Conference facilities
Parking
Pool / beach towels
Pool with view
Outdoor pool
Breakfast available
Breakfast in the room
Banquet room
Meeting rooms
24-hour security
Baggage storage
Convenience store
Newspaper
Non-smoking hotel
Shared lounge / TV area
Sun terrace
Sun umbrellas
ATM on site
First aid kit
Umbrella
24-hour front desk
Laundry service
Self-serve laundry
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Room features
Soundproof rooms
Air conditioning
Desk
Housekeeping
Refrigerator
Cable / satellite TV
Sofa bed
Walk-in shower
Interconnected rooms available
Private balcony
Safe
Seating area
Telephone
Wardrobe / closet
Bottled water
Clothes rack
Iron
Wake-up service / alarm clock
Flatscreen TV
On-demand movies
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Family Resort
Hotel links
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273Reviews78Q+A59Room tips
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Kareen wrote a review Yesterday
Sydney, Australia114 contributions105 helpful votes
Located so centrally on the island, an excellent spot. The lifts are very slow, but the restaurants onsite were delicious, with a good variety. The pool is nice, and the beach is right outside the pool area. The rooms are new with extremely comfortable beds and large bathroom. Our room faced the carpark and was very noisy early in the morning with deliveries, but that was the only negative. Great facilities including complimentary bikes for hire.
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Date of stay: October 2022
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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World Traveler and Booker wrote a review Oct 2021
Los Angeles, California30 contributions52 helpful votes
+1
Hotel's Favorite
Let me first start off by saying I personally work for a travel management company and the overall customer service to F&B to housekeeping was amazing! I’m a tough critic when it comes to writing reviews and the Sheraton Kauai Coconut Beach did not disappoint. Intro: 10/10 I booked the Costco Travel deal because it included the room/tax, upgraded ocean view room, waived $32 resort fee, and a car rental. The upgraded ocean view was the most important to me because when you request room types at the front desk remember it’s a “request” not a guarantee. Check-In: 10/10 Upon arriving to the hotel, a young gentleman greeted us and unloaded our luggage along with our entire Costco purchase. I requested an early check-in via mobile app and when I got to the hotel guess what?! It wasn’t ready at 2pm… so instead of complaining I tipped the front desk agent $10 bucks let her know I wanted the 4th floor corner room and I’ll wait until check-in time. I headed to the bar near the pool had one drink and about 30 minutes later they called me saying the room was ready. Front desk authorized $300 for the security deposit which I thought was cheap compared to my hotel its $500. I called the Bell desk, and the same guy came to drop off our luggage about 10-minutes later. Housekeeping: 11/10 When I got to the room I did my own personal housekeeping inspection, and she exceeded all my expectations. I wish I remembered her name because we interacted almost daily since I usually decline housekeeping service, and I never had a problem getting anything I needed (friendly suggestion, please tip your housekeeper at the end of c/o these individuals literally go above and beyond to pick up after you). I stood in room 474 for about a week and let me tell you it had the perfect view of the pool and ocean. My husband and I ate at the restaurant almost daily for breakfast and dinner, and the food was delicious. One thing to note is the TV connection was terrible, nothing to major to complain about since I brought my own fire stick tv to stream shows and movies. Amenities: 10/10 We utilized almost all the amenities at the hotel and had no major complaints about the rental gear/bikes. We became friends quickly with the bell desk because we saw them every morning when we rented the beach gear which was a huge plus since it made our lounging by beach even better. Just a suggestion, I would rent your gear as early as possible in the morning to ensure you get what you wanted (i.e. beach chairs, beach mat & umbrella). Also, I forgot to mention I really appreciated the washer/dryer on my floor near the ice machine since my hiking clothes were so muddy. Construction: 10/10 I saw the construction going on but I never heard it, maybe it was because of where my room was located? Local Area/Things to do/Places to Eat: 10/10 -Costco: Stock up on your booze, H2O and snacks -Longs Drugs/CVS: Same parking lot as the hotel, they have everything you need. Stocked up on more snacks, sim card for my GoPro, and laundry detergent since my hiking gear was muddy. -Helicopter Tour w/Jurassic Falls -Scuba Diving -Luau (shout out to Uncle Willy) -Rented a Jeep: Drove North, South, East, West -Restaurants within walking distance or quick bike ride: Monicos Taqueria (taquitos were fire), McDonalds (barf), Pono Market (bomb pork/poke great for lunch), Hukilau Lanai (great for dinner), coconut marketplace (shopping/farmers market).
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Date of stay: September 2021Trip type: Traveled as a couple
Room Tip: Book the ocean view room, don’t be basic and get the standard room.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
16 Helpful votes
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Response from General Manager, General Manager at Sheraton Kauai Coconut Beach Resort
Responded 7 Oct 2021
It brightens our day to know that you had an exceptional stay at Sheraton Kauai Coconut Beach Resort! We're delighted that you enjoyed our awesome amenities and exceptional hospitality, and we'll be sure to share your kind words with our housekeeping team. We trust you had a phenomenal time exploring the nearby attractions. Thanks for your review, and please allow us another opportunity to serve you!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Charlie Chase wrote a review 25 Nov
1 contribution
I was recently on Kauai for business and a co-worker got ill on the island. I stayed with them throughout their medical needs and lost track of time and didnt have time to check out. When I explained the situation at the desk they accommodated me over the phone and worked around my schedule completely. Micah was especially helpful at the front desk and went completely out of his way to assist. Looking forward to staying there on my next trip in a few weeks!
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Date of stay: October 2022
Value
Service
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Residence2255 wrote a review 23 Nov
Reno, Nevada3 contributions5 helpful votes
Staying in Kapaa provided us with a good central location between Poipu and beyond to the south and Princeville to the north for exploring in our car rental. We loved our stay at this property, and really cannot say enough good things about our accommodations and the wonderful staff who made us feel welcome and like family at all times. Our room was bright, sunny, spotless, and well maintained. From our lanai we watched complimentary snacks served at the pool off and on such as watermelon spears on a popsickle stick and smores, which we went down to the pool to enjoy. We never heard a peep from the hallway or surrounding rooms and really did not notice any pool noise even with the door to our lanai wide open during day and night. Our bathroom had tub and shower combo and just one sink, if that is important to you, but we did not feel inconvenienced by it. Workers in the hospitality industry rely on gratuities to supplement their incomes so don't forget to acknowledge good service or for special requests as you go. Special shout-outs to management Leah and Holly, Mica at the desk, and Robert at the bell desk for all of their Ohana. We would return to this beautiful island location at the Sheraton Kauai Coconut Beach Resort again and again.
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Date of stay: October 2022
Cleanliness
Service
Sleep Quality
Room Tip: We loved staying on the fourth floor facing east with 2 queen beds and a view overlooking the...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from General Manager, General Manager at Sheraton Kauai Coconut Beach Resort
Responded 2 days ago
Wow! Thank you so much for choosing to celebrate a birthday and anniversary with us at Sheraton Kauai Coconut Beach Resort. We're thrilled that our central location, complimentary snacks at the pool, and welcoming service from Leah, Holly, Mica, Robert, and the team, made for a memorable experience. We are certainly grateful for the kind review and can't wait for you to return.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
NealMillerTravelCompany wrote a review 21 Nov
Atlanta, Georgia41 contributions10 helpful votes
This hotel is located on the famous and beautiful Coconut Coast of Kauai! What a special stay, made possible by the lovely staff at this gem of resort that offers so much! Special thanks to Dawn who helped us navigate us our wonderful bike exploration of Kapaa (bikes complimentary of the resort). Ashley and Barbara at the front desk also provided warm and wonderful Hawaiian hospitality throughout our entire stay. This hotel is a great place for people to call home while they explore the wonderful sights and sounds of Kapaa!
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Date of stay: November 2022
Value
Location
Service
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from General Manager, General Manager at Sheraton Kauai Coconut Beach Resort
Responded 5 days ago
It was such a pleasure hosting you at Sheraton Kauai Coconut Beach Resort. Impeccable service is our goal, so it's wonderful to hear Dawn, Ashley, Barbara, and the team hit the mark! We'll let them know about your kind comments and hope to welcome you back soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
John G wrote a review 21 Nov
3 contributions3 helpful votes
This resort is a good resort if you are staying here as a single, the rooms are small, the deck that is attached to the room is so small you pretty much have to move inside to even just change your thoughts, the closet space with cloths hangers would be for clothes for little people, (children). The staff is friendly and informative.
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Date of stay: November 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from General Manager, General Manager at Sheraton Kauai Coconut Beach Resort
Responded 5 days ago
Dear John, Thank you for choosing our property for your business travels in Kauai. We have many different room types, so please reach out to our front desk team next time if your room doesn't fit your needs. We're thrilled to hear you received friendly and informative service and will let our team know! Many thanks for your valuable feedback, and please keep us in mind for lodging again.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Denise P wrote a review 20 Nov
9 contributions1 helpful vote
We had an amazing stay! This was our second visit to the Sheraton Kauai Coconut Coast Resort. Micah at the front desk was amazing! We also enjoyed the servers and bartenders at the Crooked Surf! And the housekeeping staff were top notch!
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Date of stay: November 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from General Manager, General Manager at Sheraton Kauai Coconut Beach Resort
Responded 6 days ago
Dear Denise, Our terrific staff strives to ensure all our guests feel welcome and will be glad you appreciated their kind assistance. Thank you for the lovely review! Please come see us again soon at Sheraton Kauai Coconut Beach Resort.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Ashley M wrote a review 19 Nov
Wonderful hotel in a very nice location, making it easy to travel north or south. Every staff member has been so kind and the amenities have surpassed our expectations. We especially enjoyed Lei making with Kaluna. She was patient as she taught and we sincerely loved the history and tradition behind them. The hotel offers many classes and our kids (+us) really loved going to them. We had an ocean front room and it was beautiful and the beds were comfortable. The hotel makes it very easy to grab a latte in the morning and their papaya yogurt parfait is excellent. The pool is surprisingly spacious and the fires at night make it even more special. Parking is included in the daily resort fee as are beach towels and cruiser bikes. Such an easy hotel to stay at.
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Date of stay: November 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from General Manager, General Manager at Sheraton Kauai Coconut Beach Resort
Responded 1 week ago
Dear Ashley, We're delighted you enjoyed your stay at Sheraton Kauai Coconut Beach Resort! It's great to know that our wonderful staff, fun activities, and included amenities impressed you. The next time you're in town, we'd be happy to host you again.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Kay A wrote a review 19 Nov
My time at this resort was just wonderful for a yoga retreat with new friends, but then it became exceptional. I had ordered a Lyft ride to get to the Blue Hawaiian helicopter tour destination, but after several text updates from them of arriving soon, they never showed, Jared, the concierge, called the tour company and updated them on my late arrival and after several other attempts to find transportation, he decided to take his lunch hour and drive me there himself! I made it in time and so enjoyed the tour! Plus I was now not out the booking fee. I am eternally grateful.
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Date of stay: November 2022Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from General Manager, General Manager at Sheraton Kauai Coconut Beach Resort
Responded 1 week ago
Dear Kaya, Our amazing staff works hard to ensure all our guests have an exceptional visit, and Jared will be proud you mentioned his efforts to help ensure you made your tour. Thank you for the lovely review! Please come stay at Sheraton Kauai Coconut Beach Resort again soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Lorraine C wrote a review 18 Nov
Aberdeen, United Kingdom51 contributions38 helpful votes
We had a very nice stay here. It’s a good location for exploring the whole island. Right on the beach. You can walk to other restaurants. Make reservations for any you really want to go to. Our room was a bit dated but clean, good size, good shower. Tiny balcony but it got no sun so we never used it. Staff were cheerful and helpful. Breakfast really nice.
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Date of stay: November 2022
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from General Manager, General Manager at Sheraton Kauai Coconut Beach Resort
Responded 1 week ago
Dear Lorraine, We're delighted you enjoyed your stay at Sheraton Kauai Coconut Beach Resort! It's great to know that our central location and clean, comfortable rooms impressed you. Our friendly staff will also be glad you felt welcome while you were here. The next time you're in town, please come see us again.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
US$393 - US$629 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
courtyard by marriott kauai at coconut beach hotel kapaa, aston hotel kapaa, resortquest kauai beach makaiwa, aston resort kapaa, waipouli beach, resort quest kauai
FORMERLY KNOWN AS
Courtyard Kaua'i at Coconut Beach
LOCATION
United StatesHawaiiKauaiKapaa
NUMBER OF ROOMS
314
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SHERATON KAUAI COCONUT BEACH RESORT - UPDATED 2022 Reviews & Price Comparison (Kapaa, HI) - Tripadvisor

Frequently Asked Questions about Sheraton Kauai Coconut Beach Resort
Which popular attractions are close to Sheraton Kauai Coconut Beach Resort?
Nearby attractions include Coconut Marketplace (0.7 km), Skin By Sophia Kerr (0.8 km), and LightWave Pottery (1.0 km).
What are some of the property amenities at Sheraton Kauai Coconut Beach Resort?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a fitness centre.
Which room amenities are available at Sheraton Kauai Coconut Beach Resort?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Sheraton Kauai Coconut Beach Resort?
Guests can enjoy an on-site restaurant and breakfast during their stay.
Is parking available at Sheraton Kauai Coconut Beach Resort?
Yes, paid public parking on-site is available to guests.
What are some restaurants close to Sheraton Kauai Coconut Beach Resort?
Conveniently located restaurants include Hukilau Lanai, Tropical Dreams, and Sleeping Giant Grill.
Are there opportunities to exercise at Sheraton Kauai Coconut Beach Resort?
Yes, guests have access to a pool and a fitness centre during their stay.
Are any cleaning services offered at Sheraton Kauai Coconut Beach Resort?
Yes, laundry service and self serve laundry are offered to guests.
Does Sheraton Kauai Coconut Beach Resort offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Are there any historical sites close to Sheraton Kauai Coconut Beach Resort?
Many travellers enjoy visiting Poli'ahu Heiau (4.5 km) and Hikinaakala Heiau (2.1 km).
Does Sheraton Kauai Coconut Beach Resort have any great views?
Yes, guests often enjoy the bay view available here.