This review is NOT about the restaurant, Samuelson's, but about the lodging portion. We found out the hard way that the Inn is now owned by a corporation out of Minnesota. There was no one on site when we checked in on a Monday afternoon. Our key and welcome letter was on a table in the small lobby. Our first impression of the room was 'roomy, but outdated'. It had a whirlpool in the room and a 'faux' fireplace on the other side that was for show only. The two sitting chairs were bamboo swivel rockers from a bygone era and more appropriate for an outdoor patio. On one, the central spring was so worn that it felt dangerous to sit in the chair. We wanted to have a drink in our room. The ice-chest/freezer in a corner of the lobby had no ice at all. Then we wanted to use the internet. There was no information in the welcome letter about wi-fi log on. I texted the number in the welcome letter. After three text interchanges we succeeded in logging on to a very slow connection. The real problems came to light the next morning. We couldn't figure out how to make the shower work. Back to texting, which ended up in a restaurant employee showing up, who also couldn't figure out how to make the shower work -- no button on top of the faucet to pull up, no other switch anywhere. The shower itself was extremely dark, no safety holds, and no 'slip proof' strips in the tub. The same proved true of the whirlpool. There was no way to turn it in and, worse, no emergency switch anywhere to turn it off, if you could figure out how to turn it on in the first place. The restaurant employee told us that the Inn had no manager at the time. It showed! We had planned to stay four nights but left after one.…
Sisters all meet to celebrate a birthday and were were there just for drinks and lunch. The menu was great and the service was fast with good food. I really liked how they organized the Salad bar with special plastic gloves required to handle the tongs to make your choices.
The White Birch Inn is more than a hotel, it’s also a restaurant and is in a beautiful setting. The ambience is inviting and relaxing, the food is excellent and artfully prepared. It’s off the beaten path but close to everything Door County has to offer. You can enjoy your meal in the spacious dining room, out on the beautiful patio or take it to go.
The hotel is old and is a throw back to the 80's. The carpet has stains and needs replacing, the bathroom door did not shut properly and to top it off there was no hot water at all for a morning shower. Never again! .
We booked this property because it was affordable and pet friendly. We ended up not bringing our dog with us, but it was still very affordable. The air conditioner was VERY loud and did effect sleep. The staff were called friendly. Breakfast was continental.