Westwood Shores Waterfront Resort

Westwood Shores Waterfront Resort

sunset from the balcony of room 311
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Room & Suite (161)
Westwood Shores Waterfront Resort
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About

4.5
#3 of 18 hotels in Sturgeon Bay
4.7 of 5 bubbles
Location
4.7 of 5 bubbles
Cleanliness
4.6 of 5 bubbles
Service
4.6 of 5 bubbles
Value
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Westwood Shores Waterfront Resort is located less than five miles north of the heart of Wisconsin's Sturgeon Bay on scenic Bay Shore Drive. All of our 38 suites have a breathtaking view making it a favorite vacation spot of guests coming to enjoy the splendor of Door County. Westwood Shores has a wide variety of year 'round activities including: heated indoor and outdoor swimming pools, shore-front picnic areas, complimentary paddle boats (in season), wireless high speed wireless and much more! Our spacious suites were redecorated in 2017 - that means new carpet, new paint, new furniture and all new accessories. The best part of our suite though is still the sunset view from each and every balcony. Our lobby features complimentary coffee, tea and hot chocolate and a place to relax and check your email. We are just three miles north of Sturgeon Bay so its an easy drive to restaurants, parks and attractions. We are also the perfect base for discovering all of Door County!
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Vending machine
Fishing
Board games / puzzles
Books, DVDs, music for children
Electric vehicle charging station
Parking
Wifi
Hot tub
Pool / beach towels
Pool with view
Indoor pool
Outdoor pool
Heated pool
Fence around pool
Sauna
Business Center with Internet Access
Meeting rooms
BBQ facilities
Gift shop
Non-smoking hotel
Outdoor furniture
Picnic area
Shared lounge / TV area
Sun terrace
Laundry service
Self-serve laundry
Room features
Air conditioning
Additional bathroom
Fireplace
Housekeeping
Coffee / tea maker
Kitchenette
Flatscreen TV
Whirlpool bathtub
Private balcony
Seating area
Sofa
Telephone
Clothes rack
Iron
Wake-up service / alarm clock
Dishwasher
Microwave
Refrigerator
Kitchenware
Bath / shower
Complimentary toiletries
Hair dryer
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
3.0 of 5 stars
HOTEL STYLE
Mid-range
Bay View
Languages Spoken
English
Hotel links
Special Offer:Book Direct On Website!
4.5
4.5 of 5 bubbles544 reviews
Reviews summary
This summary was created by AI, based on recent reviews.
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Westwood Shores Waterfront Resort is often cited for offering great value, with guests praising its premium yet reasonably priced accommodations for family stays. The resort's cleanliness is consistently celebrated, with particular attention to its well-maintained rooms and common areas. Many travelers enjoy the comfortable rooms equipped with full kitchens and cozy fireplaces, alongside modern rustic decor and breathtaking views. A variety of amenities, including pools and kayaks, ensure a satisfying stay, and the service receives accolades for its attentive and friendly staff.
Atmosphere
Charming
Rooms
Comfortable
Value
Reasonable
Cleanliness
Spotless
Service
Attentive
Amenities
Well-appointed

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544Reviews14Q+A100Room tips
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Detailed Reviews
Tina M wrote a review Dec 2023
Hotel's Favorite
5.0 of 5 bubbles
I have been meeting my best friend (who now lives 8 hours away) at this hotel for a girls weekend for many years. We always stay in a two bedroom premier suite & love having an area to hang out & talk but also our own space. It was my husband & me on this trip so we stayed in a one bedroom premier suite. We love being able to make coffee & have a muffin or Kringle while enjoying the fireplace & the lake. We went out for dinner one evening & the next we had wine & cheese in front of the fireplace while enjoying the light house flashing across the bay. The one very tiny complaint I have about the 1 bedroom is that the bedroom itself was a little cramped with the king size bed. I also want to give a huge shoutout to the young man at the front desk on second shift. He was so incredibly nice & helpful & truly seemed to care how our trip was going. He always asked if we had a nice day, if we enjoyed the restaurant, etc. Such a breath of fresh air in these times of having trouble finding employees much less, such outstanding ones.
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Date of stay: December 2023
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Lynsie wrote a review Apr 2022
North Chicago, Illinois
+1
5.0 of 5 bubbles
I stayed at the Westwood shores with two of my girlfriends and I highly recommend it. The only "cons" we could come up with were that you can't stream (Netflix, Hulu etc) on any of the TVs and if you have difficulty walking, I would advise you to ask for a room closer to the lobby. We stayed in the room furthest from the entrance and it was a little hike. There is also only one entrance through the front door, that we could find.

One minor inconvenience was that the pool towels are in your room in one of the dressers. We didn't find this until we had already gone to the pool and hot-tub area. Another family came in and asked where the towels were and at that point we realized we didn't see any either. One of the kids in the other party asked the front desk and was told they were in the rooms in one of the bottom dresser drawers.

The things we loved about this resort were:
Lots of pillows and blankets
Nice size Jacuzzi tub in master bedroom
Pool was cool but refreshing
Hot tub was really hot when you get in but feels great by the time you sit
Free hot chocolate, coffee and tea in the lobby's lounge area
Super friendly and helpful staff
Plenty of pots, pans, dishes and silverware to cook/eat with.
Nicely decorated
Clean
All rooms have a water view
Furniture is comfortable
Beds were firm but comfortable
Good wifi throughout
Extra bathrooms near the lobby
Quiet couldn’t hear the neighbors or anyone in the hallway

I highly suggest this resort and the price was outstanding. I will definitely be staying there again and as an added bonus, return visitors get 10% off.
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Date of stay: April 2022
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
A lot to digest? Read an AI-generated summary of recent traveler reviews.
JeffandDebplus4 wrote a review Aug 2021
Winfield, Illinois
5.0 of 5 bubbles
We stayed 3 nights here in a 1-bedroom suite on the 3rd floor. Roomy enough for us two. Very nice rooms, right on the shore, beautiful view including sunsets, balcony, very new, no odors, has an elevator, has snacks and drinks in lobby, coffee available all day, indoor and outdoor pool, whirlpool, kitchen with fridge, dishwasher and disposal. Easy check in/out. 3 mi north of town, so uncrowded and quiet location, but easy trip to town. Tip - the shipyard work day ends at 3:30 so avoid 3:30-4 traffic. Can go right to the shore with some stairs, near without stairs. The one BBQ is by the outdoor pool. Don't remember if that was fully accessible. Every room has an AC unit.
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Date of stay: August 2021
3.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesService
Room Tip: Our suite was not accessible, but was not a handicapped room. All rooms in the main building have...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
not a fan in Milwaukee wrote a review Aug 2020
Milwaukee, Wisconsin
3.0 of 5 bubbles
Although this property has a choice spot on the lake, the value is sorely lacking. At $300 per night, we received not even a continental breakfast typical of "resorts" during this pandemic time. Our room was reasonably comfortable, but too warm given that the cool air from the main room in the suite doesn't not make it into the bedroom. The balconies were infested with spider webs and midges. The bathroom clearly needs a refresh. Parking was sparse and there was a boat and trailer parked on the property limiting mobility for everyone else. The lakefront area had a bad smell at the south end.
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Date of stay: August 2020
4.0 of 5 bubblesLocation
3.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from , General Manager at Westwood Shores Waterfront Resort
Responded Aug 20, 2020
Thank you for taking the time to write about our property. The units come with full kitchens which is why we have never served a continental breakfast here. We do apologize if a boater had taken two spots during the time you were here. We appreciate your feedback and hope you would consider a return during the off season when we have rates as low as $84 per night.
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RonMik wrote a review Jun 2021
3.0 of 5 bubbles
I had high expectations for this resort, given the reviews. However, I left disappointed and dissatisfied by the conditions of my 2 bedroom unit. I am not someone who needs the newest and best to be happy; however, I do need to feel as though my room is clean and sanitized. Unfortunately, this was not my perception at Westwood Shores. My toddler and I stayed in the second bedroom (double bed, separate bath) of a 2 bedroom unit, while my parents stayed in the larger bedroom (king bed, combined bath). Upon closer inspection of my bathroom, I was disgusted (and slightly traumatized) to see a large pile of long brown hair affixed to the drain of my shower. I travel a lot and have stayed at a wide variety of hotels and resorts all over the country. I understand that sometimes things can be missed. This was not one of those situations. To be completely honest, it was as if someone had cleaned out their hair brush and placed the hair in/ on the drain. It was the size and amount similar to a small bird's nest of hair. I wish I took a photo but I was so grossed out, I immediately grabbed it with a thick wad of tissue and flushed it down the toilet. In retrospect, I am so relieved my parents weren't using that shower, as they probably would not have noticed it until stepping on it while taking a shower.

Based on the amount of hair, I am certain that the shower was not cleaned or was merely spot cleaned because there is no way it would/ could have been missed otherwise. It left me wondering what other areas of the unit were spot cleaned, only to give off an impression of cleanliness. Because I did not want to draw my parents' attention to it, I ultimately decided to suck it up and try to enjoy the rest of my stay. Luckily I had clorox wipes with me so that I could wipe down the unit myself. Upon returning home, I provided the resort with my feedback and received a brief phone call with a verbal apology for my bad experience.

Aside from my issues with cleanliness (or lack thereof), the view of the bay was beautiful. We really enjoyed the outdoor pool, although it's in need of some TLC (broken, missing tiles; patches). We would have enjoyed our balcony but it was covered in cobwebs that had been there for quite some time and my son kept sticking his hands in them.

For me, the resort was not worth the money I paid. It is highly unlikely that I will stay there in the future at that price point. And, I do not think the units are as clean as they lead you to believe.
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Date of stay: June 2021Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Susan B wrote a review Jan 2021
Henderson, Nevada
5.0 of 5 bubbles
This hotel has stunning views. You can literally feel the spay coming off the lake. Very comfortable rooms, we had a lovely fireplace in ours. The staff treats you like family. Always asked if we needed anything when we passed thru the lobby. I will definitely be back!
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Date of stay: September 2020
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesService
Room Tip: Ask for a lake facing room
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Denise Stillman, General Manager at Westwood Shores Waterfront Resort
Responded Feb 1, 2021
Thank you for the great review! We are so glad you enjoyed our staff and your suite! Come back agian soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
joysee wrote a review Jan 2024
5.0 of 5 bubbles
I went on a girls get away weekend. There were 3 of us and we each had our own seperate sleeping area (2 bedrooms and pullout in living area). I took the pullout in the living area and it was actually decent, as they recently replaced them with thicker mattresses. We chose to stay in for the weekend and craft. The dining table was adequate. Their kitchenettes provide all the supplies to cook a meal and there were plenty of coffee cups, wine glasses, drinking glasses dishes, etc. The fridge, freezer and dishwasher are pretty much full size. Reception and halls are clean and smell good. A nice amenity is coffee/tea/cocoa available in reception 24/7. Brand name teas and creamers (flavored included). If you are welcomed by Yvette at the front desk you will get great customer service. She was there pretty much there our whole stay and she was so kind and helpful. We had a beautiful view of the bay. The grounds are pretty with trees all around. Parking was close to the entry doors. There were plenty of trolleys to get our luggage to our room. (Elevator available) We didn't use the pool or hot tub but you can view it from the lobby area and it looked nice and clean and decent size pool but not huge. I think they were about 80% full on our weekend. The only noise we heard was some walking above our room during the last day. It wasn't bothersome. Overall this is one of the nicest stays I've experienced and I stay in hotels/resorts on average of once a month over many years. You get a nice stay for a reasonable price. The only downside was that our room had a fried food smell from I'm guessing the previous guest. We simmered some oranges and limes on the stovetop to help eliminate. We could have asked for another room but it wasn't that big of a deal...we could open the door to the patio or the windows and there were ceiling fans too. The pictures on their website are accurate.
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Date of stay: January 2024
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Traveled with friends
Room Tip: Give this place a try. You won't be sorry. It's as nice as the pictures depict.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Kelly Christensen, Owner at Westwood Shores Waterfront Resort
Responded Jan 31, 2024
Thank you for your review. I'm happy you enjoyed the suite and the staff and I hope you will stay with us again.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Chris&Paula wrote a review Aug 2020
Menomonee Falls, Wisconsin
5.0 of 5 bubbles
This place was great...staff were all very friendly, grounds were great, pool was nice after a day of exploring all the State Parks in the area. Our room was a standard 2 bedroom which was extremely clean upon check in. Location was great...3 minutes and you're crossing bridge to grab a bite or 5 minutes from groceries. Most State parks were within 30 minutes, a few were very close. Bike rack on grounds to lock your bikes up or they have a bike shed to keep them out of the elements. Highly recommend for families or couples wanting to be near things but feel like you're away!!!
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Date of stay: August 2020Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Denise Stillman, General Manager at Westwood Shores Waterfront Resort
Responded Aug 28, 2020
Thank you for your recent review and commenting on our grounds. Our staff anxiously awaits your next visit and we hope you can come see us again soon!
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Sue S wrote a review Jul 2022
5.0 of 5 bubbles
We stayed 4 nights in late June and had a wonderful experience. The views were great and the staff friendly and helpful. Our room was spacious and clean. Daily housekeeping was not available but wasn't needed. The system for swapping towels and linens was easy and seamless. Any request or need was quickly addressed.
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Date of stay: June 2022
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Denise Stillman, General Manager at Westwood Shores Waterfront Resort
Responded Jul 17, 2022
Thank you for the positive review - we are happy you enjoyed your stay!
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Happy H wrote a review Jul 2022
Lake Zurich, Illinois
1.0 of 5 bubbles
We had a reservation for 3 nights from July 23rd, 2022, to July 26th, 2022 in a premium 2-bedroom suite. I called the front desk to request a room on the 2nd floor or higher if any were available. Bryan (the manager over there ) answered the phone:
The first thing I was told was that he doesn't understand my English (an great way to greet and insult the customer right away). After Bryan started to understand my English, (without any change in the way I was speaking), he told me that most people like to stay on the first floor. Without waiting for a reply, he then proceeded to say that the hotel is completely booked and I can cancel my reservation at any time and 5 people will "jump" to take my spot. He basically told me to be happy with what I had or leave.
Also, Bryan said that we made a reservation for 2 people, but since the 3 of us are coming we have to pay $15 more per night, and sent us a confirmation with the new, higher, amount right away. This room accommodates up to 6 people, so we didn't even pay attention to the number of people in our booking. Even if we had, online booking (directly from the hotel) doesn't reflect the difference in price for 2, 3, or 6 people. The price was the same no matter the number of people. When I called back and let Bryan know about that, he said that if I am really worried about those $45, he can waive the $45. Yes, I am really worried about those $45, I work hard to make every penny and I don't want to pay extra just because the service desk representative wants to charge me more.
Allthourghout, his tone and attitude were highly unprofessional and dismissive. He seemed uninterested in listening to me and didn't treat me as a paying customer.
I complained to the management about the terrible experience I had with Bryan. They offered me a mild appology, making sure to mention that they have many good customer reviews.
Ok, then I just want to let you know, that according to the review from me, it is not! This is why when I tried to tell him that he is being rude and I didn't like the way he was talking to me, he refused to apologize. Instead, he said that "everybody likes him," and that I should instead accept it and deal with his tone and attitude.
Also, I didn't get an explanation for why the manager from your resort was trying to get an extra$45???
In conclusion, even though it was a big inconvenience for my family, we had to cancel the reservation and change our vacation plans. Never again will I stay at this place. But, I am sure that neither Bryan nor his management cares about it. They have "5 more people who will jump into my spot"
I just hope that Bryan will read my review, and will think before insulting other people.
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Date of stay: July 2022
1.0 of 5 bubblesService
1.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Denise Stillman, General Manager at Westwood Shores Waterfront Resort
Responded Jul 22, 2022
We are sorry for the misunderstanding regarding your cancelled reservation. We pride ourselves on excellent customer service at Westwood Shores. We apologize for not meeting your expectations during our correspondence with you this time. As you know from your previous experiences staying with us that this is not typical. Our room rates are based on double occupancy (two guests) and there is a charge of $15 per night for any additional persons over 13 and is based on the data that is entered when the on-line customers enter the number of people staying in the suite. We agreed to waive the extra person charge prior to your cancelation. We value each and every one of our guests and hope you find accommodations during future travels that match your expectations.
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Tet412 asked a question Jul 2021
Atlanta, Georgia13 contributions5 helpful votes
is this a pet-friendly hotel?
Answer from Jackie
16 contributions
Sorry not sure I would call them and ask
Chris&Paula asked a question Aug 2020
Menomonee Falls, Wisconsin21 contributions14 helpful votes
Is there a bike rack on property to lock up bikes or have most people just kept them in rooms?
Answer from wibaygirl1966
Fish Creek, Wisconsin22 contributions3 helpful votes
We have indoor bike storage on site!
Jeremy G asked a question Jul 2020
West Bend, Wisconsin
Can kids fish from the shoreline?
Answer from DLJ920
De Pere, Wisconsin3 contributions2 helpful votes
Our whole family fished from the shore during our time there over July 4th.
Answer from jancarp625
20 contributions4 helpful votes
Building is built on slight curve so it depends on time of year. We stayed in March and saw a beautiful sunset! Every room faces west.
Answer from Octo B
6 contributions2 helpful votes
Last time we were there they had 3 grills available. One on each side of the resort and one next to the outdoor pool. With a short walk from two of the grills there’s a patio right next to the water with several picnic tables. Our last family vacation we spent half our trip down there eating, drinking, and playing games.
joysee wrote a tip Jan 2024
3 contributions2 helpful votes
5.0 of 5 bubbles
"Give this place a try. You won't be sorry. It's as nice as the pictures depict."
Read full review
Robin And Julie B wrote a tip Jan 2024
3 contributions
5.0 of 5 bubbles
"There is a fantastic grocery store nearby, so if you don't want to bring your food along, it is a short drive to a wonderful store. "
Read full review
Sable145 wrote a tip Nov 2023
Palos Heights, Illinois4 contributions1 helpful vote
5.0 of 5 bubbles
"Access to grocery stores, Wineries and great restaurants are only a few miles away so be ready for a truly relaxing vacation. "
Read full review
Lawrn W wrote a tip Oct 2023
4 contributions
5.0 of 5 bubbles
"For fall colors: they seemed to be arriving later each year and in early Oct. there was very minimal color change, go mid October"
Read full review
RMG28 wrote a tip Aug 2023
Dardenne Prairie, Missouri139 contributions100 helpful votes
5.0 of 5 bubbles
"Bring a hair dryer if you really need to dry your hair."
Read full review
Not the right property for you?
There are more places to choose from in the Sturgeon Bay area.
PRICE RANGE
₱15,767 - ₱25,768 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
westwood shores waterfront hotel sturgeon bay
LOCATION
United StatesWisconsinDoor CountySturgeon Bay
NUMBER OF ROOMS
38
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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WESTWOOD SHORES WATERFRONT RESORT - UPDATED 2024 Hotel Reviews & Price Comparison (Sturgeon Bay, WI) - Tripadvisor

Frequently Asked Questions about Westwood Shores Waterfront Resort
Which popular attractions are close to Westwood Shores Waterfront Resort?
Nearby attractions include The Farm (5.6 km), Door County Maritime Museum (5.4 km), and Door County Historical Museum (4.9 km).
What are some of the property amenities at Westwood Shores Waterfront Resort?
Some of the more popular amenities offered include an indoor pool, free wifi, and a fitness centre.
Which room amenities are available at Westwood Shores Waterfront Resort?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Westwood Shores Waterfront Resort?
Guests can enjoy barbeque facilities during their stay.
Is parking available at Westwood Shores Waterfront Resort?
Yes, free parking is available to guests.
What are some restaurants close to Westwood Shores Waterfront Resort?
Conveniently located restaurants include Bluefront Cafe, Scaturo's Baking Co & Cafe, and Nightingale Supper Club.
Are there opportunities to exercise at Westwood Shores Waterfront Resort?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Are any cleaning services offered at Westwood Shores Waterfront Resort?
Yes, laundry service and self serve laundry are offered to guests.
Does Westwood Shores Waterfront Resort offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.
Are there any historical sites close to Westwood Shores Waterfront Resort?
Many travellers enjoy visiting Bliss General Store (5.0 km).
Does Westwood Shores Waterfront Resort have any great views?
Yes, guests often enjoy the harbour view available here.
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