Enjoy modern amenities at our hotel in Onalaska, WIConveniently located off of Interstate 90 in Onalaska, great location for shopping, entertainment, eating, sightseeing and even healthcare needs for guests. This new hotel in Onalaska downtown is less than a mile from many shopping centers including the Valley View Mall, Kohl's, Target, Old Navy and Tj Maxx. We are seven miles from Historic Downtown LaCrosse. We welcome students, their families and anyone coming to visit one of the local colleges in LaCrosse; UW-L, Western Wisconsin Technical College or Viterbo University. Hiking Hixon Forest or snowmobiling on one of several groomed trails maintained by local clubs will always keep outdoor enthusiasts active. It's our pleasure to take you to and from the LaCrosse Regional Airport in our complimentary shuttle service. We also provide transportation to and from the LaCrosse Amtrak Station. Our accommodations also offer free Wi-Fi, parking and hot breakfast.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
Holiday Inn Express & Suites Onalaska - la Crosse Area, an IHG hotel
20 reviews
Getting there
Car recommended
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travelers to find restaurants and things to do within walking distance.
Stayed one night for work. I was impressed with the modern room and furnishings. It had everything needed for a business trip - very clean and quiet. Staff was helpful and the location was convenient. Coffee was also decent. Breakfast looked good but I did not have time for it unfortunately
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Date of stay: June 2023Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Lindsey P, Guest Services / Front Office at Holiday Inn Express & Suites Onalaska - la Crosse Area, an IHG hotel
Responded Jul 5, 2023
Thank you for staying at our Holiday Inn Express and Suites. We love knowing that you had a satisfying stay and hope you'll be back again. Take Care, Lindsey
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This location is obviously newer and very challenging to access from I90. The staff is... I guess the nicest thing I can say is that they are new too. They didn't acknowledge my IHG Gold Elite status and never linked my stay to my membership. Their default answer to very question is, "No." They admitted that the hotel was mostly empty but still acted like I was inconveniencing them by asking to stay there. None of my rewards preferences were accommodated. My room was excellent. Very large with good light and spotlessly clean. Breakfast was standard Holiday Inn Express deliciousness. The prices they are charging for an empty hotel in a rural area are unrealistic. The hotel doesn't even have a restaurant onsite. Look elsewhere. Oh, and the WiFi was terrible! Kicked me off multiple times as I was using it on my phone and laptop.
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Date of stay: March 2022
Value
Service
Sleep Quality
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Lindsey Pressnall, Other at Holiday Inn Express & Suites Onalaska - la Crosse Area, an IHG hotel
Responded Mar 22, 2022
Thank you for your review! As far as the rate you are not happy with, we are not located in a rural area and our prices are competitive for the area. Also, you'll need to provide us with your IHG membership at check in if you'd like to be acknowledged. Unfortunately, no Holiday Inn Expresses have restaurants on property. Next time, I suggest booking at a Holiday Inn, as most of those properties do have on site restaurants. Also, a quick visit to our website would inform you of the amenities our Hotel does provide. We hope you'll give our hotel another chance in the future. Thanks again!
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The building is relatively new and nicely decorated. Our room was nice and clean. I particularly liked the size of the room and the extra large window. I didn’t even have to use my earplugs as it was very quiet. No plumbing noises or people walking on the floor above. Breakfast was good. They keep it clean and well stocked.
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Date of stay: May 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Lindsey P, Guest Services / Front Office at Holiday Inn Express & Suites Onalaska - la Crosse Area, an IHG hotel
Responded May 31, 2022
Thank you for the great review on your recent stay. We appreciate the positive feedback. Please come and stay with us again next time you are in the area.
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I don't know where to start, but as soon we checked in and was asking the desk clerk questions her eyes went to the side to listen to what the other desk clerk was saying to a customer. She proceeded to answer that customers question ignoring us. She finally came back to us so we had to repeat what we said to get our answer. There was no hospitality at all, it felt like we were at a fast food restaurant just ordering food. When I asked her if there was a bottle of water to take to the room she looked at me like I was crazy then directed me to the vending machines which were completely out of water for our two day stay. To top everything off, my elderly sister (74) went to take a shower and after she entered the shower and closed the glass sliding door it completely shattered over her. She had numerous cuts on her neck, head, and shoulders. The glass covered the complete bathroom floor and extended out into the hallway in the room. Her husband had to place a towel down on the floor for her to step out. He went to the front desk to demand another room and NOT ONE person asked if she was OK. They did not fill out an accident report. They did nothing except give them another room. The only thing the hotel did is not charge them for the first nights stay. We stayed two nights. When my brother in law got to actually talk to the manager the next day the manager said that he was lucky they didn't charge then $1,000 for breaking the shower door! The manager did not even care about my sister and if she was OK. Horrible Place to stay!!
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Date of stay: September 2021
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Lindsey Pressnall, Other at Holiday Inn Express & Suites Onalaska - la Crosse Area, an IHG hotel
Responded Sep 22, 2021
Hello M8825AYmichelleb- I certainly want to take the time to respond to your review on your recent stay. I understand that it was an eventful stay for your family. That being said, to state that we were completely nonchalant regarding your incident is unfair. Please know this is an isolated incident-we have never had a shower door break before at this property or any of our other properties. We don't know what would have caused this to happen; because, as I said it is an isolated incident. We were not made aware of ANY injuries sustained; we cannot respond if we are not informed. The guest that is claiming she was injured, never sought medical attention, attended her event and even stayed an additional night-all without informing us of any injuries, cuts or scrapes. We immediately moved them from that room and they were relocated to a different room. We actually did compensate them for their entire stay. We definitely were concerned and proactive in handling this situation. If you have any other concerns, please reach out to me directly.
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The manager (Kate) at the specific hotel was absolutely awful to work with in regards to a booking I made over the phone. I was told at a later time my reservation was non-refundable....to the tune of over $650 for 2 nights?? If I had known this originally I would NEVER had made the reservation. I do not care to make reservations with sneaky locations when there are much nicer ones to deal with in the area. I had all the proof in front of me but she chose to NOT listen and talk over me, the customer. Please look at other establishments to stay at in the area-I'd HATE for someone else to get treated the same way and end up in tears like I am.
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Date of stay: October 2022Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Lindsey P, Guest Services / Front Office at Holiday Inn Express & Suites Onalaska - la Crosse Area, an IHG hotel
Responded Nov 9, 2022
Hi there- I certainly understand your frustration-you booked a NON REFUNDABLE RESERVATION and are now upset that we won't refund you. A NON REFUNDABLE RESERVATION is simply that, NON REFUNDABLE, meaning if you can't make the stay you will still have to pay. Unfortunately, those were the terms of the reservation that you made. This is also mentioned in the confirmation that is sent to you at the time of booking. We did not force you to make this reservation. Next time I would advise reviewing all the terms before agreeing to book a NON REFUNDABLE RESERVATION. I understand this was merely an oversight on your end; however, that does not mean that we are responsible for your financial decision and it was certainly not the hotel's fault. We do appreciate your feedback and understand that you are upset, but hopefully this will give you some clarity. Thank you!
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This was definitely a very short stay we arrived that night and we left quite early the next morning we didn’t spend a lot of time in the hotel. But we definitely noticed the lack of housekeeping. Breakfast was OK but not great Wi-Fi is slow or nonexistent and then I also had some concerns about people wearing mask hotel claims I don’t have the right to enforce people inside their private property to wear a mask considering that I went to a few other places in the same state and they were enforcing the rule inside the private property so I feel like the hotel definitely could’ve done more to make a safer environment. Hotel management has been very friendly I spoke in a couple times via email but I’m still a little bit surprised that there was no offer to make this better I mean I didn’t expect him to refund my money in full but I mean they didn’t offer anything I was just a little surprising to me that shows a lack of real concern whether the guest is happy or not I just feel like they cut off I can offered something to make this right just a little token.
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Date of stay: April 2021Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Lindsey Pressnall, Other at Holiday Inn Express & Suites Onalaska - la Crosse Area, an IHG hotel
Responded May 5, 2021
Thank you for you feedback. I am aware that IHG has already addressed this issue with you.
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I have edited my review to add both of our recent stays. My husband and I were in town on a family emergency and ended up having to stay a week at the end of January only to have to come back a few days later for another week due to my mom’s passing. Cynthia, Katie, Hannah and all the staff were helpful and kind. Staff would greet you as you left the hotel and as you came in each time. If I stopped to just talk a minute as I came back in or left, they never made me feel like I was a bother. This staff has been the kindest hotel staff we have encountered in all our stays at different hotels. They went out of their way to leave gifts and a card with messages from the staff in our room on the day my mom died. They will never know how much that gesture of kindness meant to us. I wish I knew the names of others I spoke with. Our room was spacious and clean. Breakfast was limited due to Covid but they had dry cereal, milk, juice in bottles, hard boiled eggs in sealed packages, yogurt, muffins and coffee. The dining area is a nice size. There is all kinds of seating in the lobby. We didn’t use the pool, but looked inside. Was very nice. Hotel is close to restaurants and shopping as well as easy on and off the interstate.
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Date of stay: January 2021Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Lindsey Pressnall, Other at Holiday Inn Express & Suites Onalaska - la Crosse Area, an IHG hotel
Responded Feb 27, 2021
We were honored to have y'all stay with us during such an emotional time for your family. We all understand grief and glad if we we brought you a smile for just a moment. Thank you for your sweet words and your lovely company while staying with us at our brand new Holiday Inn Express in Onalaska. Please take care, and come stay with us again under better circumstances. We loved having you here.
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I stayed here for one night while passing though the area and as very impressed. This hotel is new and has only been open for 8 months. It was very clean and modern and the staff was friendly and helpful. They had a nice pool and fitness room. Their free breakfast was also very good. My only complaint is they were unable to provide me with my government rate because they were busy this weekend. I would recommend stopping here if you are looking for a place to stay near La Crosse.
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Date of stay: July 2021Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Lindsey Pressnall, Other at Holiday Inn Express & Suites Onalaska - la Crosse Area, an IHG hotel
Responded Jul 27, 2021
Thank you for the great review on your recent stay at our brand new Holiday Inn Express and Suites. We appreciate your feedback and your kind words. We try to make sure every guest has a great stay!
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Hotel was new and clean. Breakfast was good and staff was friendly and welcoming! Perfect location for stop on west trip! Hotel is located conveniently off Route 90. Rooms were spacious and clean. Perfect hotel if you are looking for a short stay in the La Crosse area.
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Date of stay: September 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Lindsey P, Owner at Holiday Inn Express & Suites Onalaska - la Crosse Area, an IHG hotel
Responded Sep 27, 2023
Thanks for the great review! We love that you had a great stay and took the time to let others know about it. We hope that you'll come and stay again next time you are in the area. Thanks again!
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Stayed here for a summer hockey tournament. There were two baseball teams and a wedding staying as well but always seemed like plenty of room. Rooms are clean, large and beds are comfortable. Great lobby/ breakfast area including an outside seating area. Location close to numerous restaurants and many stores. Also close to Omni center hockey rink. Staff very nice and helpful. Workout room better than most hotels this size. The hotel just opened in January so clean, modern and feels new. Would absolutely stay here again if in the area
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Date of stay: July 2021Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Lindsey Pressnall, Other at Holiday Inn Express & Suites Onalaska - la Crosse Area, an IHG hotel
Responded Jul 27, 2021
Thank you so much for the great review of your stay! It sure was a busy weekend and I'm glad to hear everything was great for you. Please come and stay with us again the next time you are in the area. Thank you!
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There are more places to choose from in the Onalaska area.
PRICE RANGE
₱6,816 - ₱10,976 (Based on Average Rates for a Standard Room)
LOCATION
United StatesWisconsinOnalaska
NUMBER OF ROOMS
136
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Does Holiday Inn Express & Suites Onalaska - la Crosse Area, an IHG hotel have an airport shuttle?
Yes, Holiday Inn Express & Suites Onalaska - la Crosse Area, an IHG hotel offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Holiday Inn Express & Suites Onalaska - la Crosse Area, an IHG hotel have airport transportation?
Yes, Holiday Inn Express & Suites Onalaska - la Crosse Area, an IHG hotel offers airport transportation for guests. We recommend calling ahead to confirm details.