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Grand Geneva Resort & Spa

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Traveler (445)
Room & Suite (469)
Pool & Beach (60)
Overview
  • Excellent62%
  • Very good20%
  • Average9%
  • Poor5%
  • Terrible4%
Travelers talk about
“chop house”(322 reviews)
“golf course”(288 reviews)
“grand geneva”(867 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star accommodation
All hotel details
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Rooms
26 Aug27 Aug
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,378)
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2,367 results
Traveler rating
1,413
490
230
137
97
Traveler type
Time of year
LanguageEnglish
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1,413
490
230
137
97
Show reviews that mention
All reviewschop housegolf coursegrand genevabathroom mirroritalian restaurantplayboy clubjunior suiteget awayfire pitbeautiful groundsgreat golflobby barski hillfitness centersteam roomfrom chicagobottle of champagne
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1 - 5 of 2,367 reviews
Reviewed yesterday

We live in a suburb of Chicago and have been coming to the Grand Geneva and Timber Ridge Lodge for over 10 years. We have always had great customer service from the management and staff. Recently, we left a personal item behind when we left...More

Thank Christina H
Reviewed 2 days ago

We stayed on a golf package and felt our room rate which included the golf was very reasonable. Our room was clean, not too small but it wasn't a luxurious room. It was quiet and had a beautiful view of the golf course. The building...More

Thank DallasCouple1
Reviewed 3 days ago

We were disappointed that they sold us a bottle of champagne as part of the couples spa package but they us sparkling wine! Their advertising clearly states "CHAMPAGNE." We are not stupid. sparkling wine is NOT champagne. We felt lied to. The waitress tried to...More

Thank Lonnie R
Reviewed 4 days ago

We stayed here for a work conference and booked the only room type available on the block for this event. The room was a standard room with two full-size beds. Besides the small beds, the room seemed overdue for a refresh by about 15 years....More

Thank Ryan S
Response from Steve M, General Manager at Grand Geneva Resort & SpaResponded 2 days ago

Ryan, it sounds like you stayed in one of our deluxe guest rooms. We do offer many suite options that are larger if you are looking for more room next time or we also offer villas as well ranging from studios to three bedrooms. We...More

Reviewed 4 days ago

Our stay was just so-so. The pool was small and jam packed everyday! Way too many floaties in the pool. Not enjoyable for adults. The food was not so great and overpriced. The room was not clean when we arrived, chips on the floor with...More

Thank cregan2018
Response from Steve M, General Manager at Grand Geneva Resort & SpaResponded 2 days ago

First, I would like to thank you for staying with us. I am so sorry to hear that your recent experience did not exceed your expectations. It is through feedback like yours that enables us to continue to improve our guest satisfaction. We will use...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Free Parking
Fitness Center with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Hotel Amenities
Room Service
Free Parking
Business Center with Internet Access
Children Activities (Kid / Family Friendly)
Wheelchair Access
Pets Allowed ( Dog / Pet Friendly )
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Non-Smoking Hotel
Breakfast Available
Room amenities
Air Conditioning
Things to do
Pool
Fitness Center with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Hot Tub
Golf Course
Tennis Court
Heated pool
Indoor pool
Outdoor pool
Details
Price range
US$147 - US$378 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Family Hotel in Lake Geneva
#2 Romantic Hotel in Lake Geneva
#3 Spa Hotel in Lake Geneva
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$147 - US$378 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Family Hotel in Lake Geneva
#2 Romantic Hotel in Lake Geneva
#3 Spa Hotel in Lake Geneva
Room types
Suites, Non-Smoking Rooms, Family Rooms
Photos
Traveler (445)
Room & Suite (469)
Pool & Beach (60)
Dining (46)
Amenities (216)
Family and Play Areas (10)
Business Center & Event Rooms (3)
Questions & Answers
Ask a question
Emily S
6 July 2018|
AnswerShow all 3 answers
Response from Bobbie D | Reviewed this property |
Lake side for sure
1
Vote
tina s
29 May 2018|
AnswerShow all 3 answers
Response from Steve M | Property representative |
355 guest rooms in the main lodge and 29 Villas.
0
Votes
lulucoco
6 April 2018|
AnswerShow all 7 answers
Response from Katy C | Reviewed this property |
There is parking at Grand Geneva and Timber Ridge included in your stay.
1
Vote
Room Tips
"Don't book a double full-size room - TINY"
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"Stay at Lake Lawn Resort! You'll enjoy it much more. All amenities are in one building!"
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"Ask and demand for lake front view."
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"We love the rooms overlooking the golf course; so scenic!"
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