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The Abbey Resort & Avani Spa

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Traveler (343)
Room & Suite (193)
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Overview
  • Excellent45%
  • Very good30%
  • Average14%
  • Poor6%
  • Terrible5%
Travelers talk about
“lake geneva”(243 reviews)
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AMENITIES
Free Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
3 Star accommodation
All hotel details
Additional information
Offers from The Abbey Resort & Avani Spa
Offers & Announcements: 25% off room rate
Hotel packages
Offers from The Abbey Resort & Avani Spa
Offers & Announcements: 25% off room rate
Hotel packages
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Rooms
3 Sep4 Sep
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,266)
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1,264 results
Traveler rating
536
387
180
87
74
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LanguageEnglish
536
387
180
87
74
Show reviews that mention
All reviewslake genevawaterfront restaurantfontana grilladult poolfamily poolsteam roomice skatinggirls weekendrelaxing weekendharbor view roomfrom chicagofire pithot tubup to datethe room was nicespring breakwilliams bay
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1 - 5 of 1,264 reviews
Reviewed yesterday via mobile

Great beds and pillows. Rooms are clean and well appointed. Suggest going out to eat. Great places nearby. The Lobby is very nicely done and remodeled Plan on lots of walking though. Long hallways. Really beautiful setting on Lake Geneva. Grounds are lovely

Thank travelwise654
Response from Rebecca R, Guest Relations at The Abbey Resort & Avani SpaResponded today

Thank you for your review! We hope you visit again soon.

Hotel's Favorite
Reviewed 28 May 2018 via mobile

Been to this property a number of times. First time to have a junior suite with the harbor view. Great room ! Plenty of space. Was at the Abbey for a wedding onsite. They do a great job Weather was perfect, which added to the...More

1  Thank 65N20w
Response from Rebecca R, Guest Relations at The Abbey Resort & Avani SpaResponded 29 May 2018

We can't wait to have you back! Thank you for your glowing review.

Reviewed 3 days ago

Magical place to stay, great customer service and overall 5 star user experience, take a walk, ride a boat, practice yoga, take kids to the indoor pool and game room and Beds are wonderful, you sleep like you are in a 5 star resort.

Review collected in partnership with this hotel
Thank Katie W
Response from Rebecca R, Guest Relations at The Abbey Resort & Avani SpaResponded today

Thank you for the five bubble review, Katie! I'm glad you enjoyed your stay and the amenities and hope that we can welcome you back the next time you're in the Lake Geneva area.

Reviewed 3 days ago

On our way to Door County, WI, we stopped in Lake Geneva WI for an overnight. We stayed at The Abbey Resort. The resort was beautiful with excellent food. The rooms and the beds were spacious for the cost and very clean. The grounds were...More

Thank lmeckfess
Response from Rebecca R, Guest Relations at The Abbey Resort & Avani SpaResponded today

Thank you for the glowing five bubble review! I'm so glad to read that you enjoyed your stay. We'd love to welcome you back if you find yourself in the area again.

Reviewed 3 days ago

We stayed for 2 days and there was nothing particularly special about being there. The check in process was long and the person literally couldn't answer our questions. The staff in general doesn't seem particularly empowered to help guests and needed permission for anything service-related...More

Thank Heidi L
Response from Rebecca R, Guest Relations at The Abbey Resort & Avani SpaResponded today

Heidi, thank you for your candid feedback. I'm sorry to read that our service did not live up to standards. I have shared your comments with management.

View more reviews
About
Amenities
Top amenities
Pool
Room Service
Free Parking
Restaurant
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar/Lounge
Spa
Hotel Amenities
Room Service
Free Parking
Business Center with Internet Access
Children Activities (Kid / Family Friendly)
Wheelchair Access
Shuttle Bus Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Non-Smoking Hotel
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Heated pool
Indoor pool
Adult pool
Outdoor pool
Details
Price range
US$122 - US$295 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$122 - US$295 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveler (343)
Room & Suite (193)
Pool & Beach (86)
Dining (70)
Amenities (86)
Family and Play Areas (12)
Business Center & Event Rooms (9)
Questions & Answers
Ask a question
Sanmaric
11 February 2018|
AnswerShow all 9 answers
Response from AbbeyMarketing | Property representative |
The resort does not allow pets.
0
Votes
kvman
12 November 2017|
AnswerShow all 4 answers
Response from Pam Z | Reviewed this property |
Not until the water freezes. Safety first.
0
Votes
JB80_11
1 August 2017|
AnswerShow all 7 answers
Response from AbbeyMarketing | Property representative |
Our guest rooms have a mini-fridge and a small microwave.
0
Votes
Room Tips
"Beds are wonderful, you sleep like you are in a 5 star resort. Just ask for either a room with a shower or..."
Read review
"Our room was clean, well appointed and comfortable. Our bathroom was not. Urin all around the toilet. Soap..."
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"Harbor side for closeness to restaurants, poolside for easier pool access."
Read review
"Higher floor if you can."
Read review
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