We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Holiday Inn Hotel Tacoma Mall

Traveler (36)
Room & Suite (30)
Dining (19)

About

Location
Cleanliness
Service
Value
Holiday Inn Tacoma Mall Features 124 Guestrooms,Restaurant, Lounge, Indoor Pool/Spa and 4,000 SqFt of Meeting Space. Hotel offers travelers modern accommodations for today business and leisure travelers in a environment that surpasses other hotels.
Read more
Property amenities
Free parking
Free High Speed Internet (WiFi)
Banquet Room
Breakfast Available
Business Center with Internet Access
Conference Facilities
Heated pool
Indoor pool
Meeting rooms
Multilingual Staff
Non-smoking hotel
Public Wifi
Wheelchair Access
Show more
Room features
Air conditioning
Microwave
Refrigerator in room
Accessible rooms
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Mid-range
HOTEL CLASS
Hotel links
Visit hotel website
Special Offer:Save More on Your Rate
Hotel deals

Location

Full view
44Car recommended
Grade: 44 out of 100
18Restaurantswithin 1 km
1Attractionwithin 1 km
33Reviews
108Photos
6Q+A
6Room tips
Traveler rating
  • 24
  • 5
  • 1
  • 2
  • 1
Time of year
Traveler type
Language
  • Filter
  • English
Popular mentions
This hotel is in a great location just off the freeway and close to gas and restaurants. Being a new property they were a little messy still with boxes and such. However although you may see that here and there the property is very clean, very well taken care of. When you meet
Read more
Review collected in partnership with this hotel
Response from 292yeseniag, Online Reputation Manager at Holiday Inn Hotel Tacoma Mall
Responded 4 days ago
At Holiday inn Tacoma Mall, we are so pleased you took the time to leave a review. We appreciate the feedback and love that our staff was able to make your stay. We look forward to your next stay with us thank you.
Read more
I have had 2 great stays at this new Holiday inn in Tacoma Mall area during my work trips and the staff were truly fantastic. Friendly and caring and the hotel and rooms are modern and up to date with unique decor and have plenty of places to plug in your devices which is a must
Read more
Response from 292yeseniag, Online Reputation Manager at Holiday Inn Hotel Tacoma Mall
Responded 1 week ago
Thank you for taking the time to leave a review, we appreciate the feedback as it helps us understand where we can continue to learn and grow. We look forward to your next stay with us.
Read more
This is not a "NEW" hotel by any means. It was a Red Lion & also a Travel lodge. You can't take a poor property and slap some decorations on it & think it's ok. (The walls don't even meet in the elevator.)The staff was super nice. We checked into our room which was awful. The
Read more
Response from 292yeseniag, Online Reputation Manager at Holiday Inn Hotel Tacoma Mall
Responded 1 week ago
Dear Traveler, we are sorry for the condition of your stay.Thank you for the feedback as we will work hard to resolve this issue and prevent further ones. Once again we are sorry.
Read more
The hotel was recently updated and I loved the clean fresh design. The beds and bedding were heavenly, and the staff was friendly and helpful. We even enjoyed s complimentary cocktail. There is a bit of noise from the freeway, but I slept great!
Read more
Response from 292yeseniag, Online Reputation Manager at Holiday Inn Hotel Tacoma Mall
Responded 1 Feb 2019
Dear Traveler, thank you for taking the time to leave a review, we appreciate the feedback as it helps us understand where we can continue to grow and develop as a team. We look forward to your next stay with us.
Read more
I stayed in this Holiday Inn from to December through six December while I was waiting for my apartment to become available. I chose this hotel because of the reviews and they were spot on this is a great hotel to stay the staff is extremely friendly they greet you when you come
Read more
Response from 292yeseniag, Online Reputation Manager at Holiday Inn Hotel Tacoma Mall
Responded 7 Jan 2019
At Holiday inn, we are so pleased you took the time to leave a review. We love hearing that you enjoyed all of the ameneties provided and that our staff was able to make your stay. We look forward to your next stay with us.
Read more
Previous
Album Categories
All photosTravelerRoom & SuiteDining Pool & BeachBusiness Center & Event Rooms
Photo provided by managementHoliday Inn Hotel Tacoma Mall
Photo provided by managementHoliday Inn Hotel Tacoma Mall
Two Queen Beds Non Smoke
Bath & Body Works Toilettries
Bathroom
room
PreviousNext
123456
What are the pool and fitness hours?
Pool is 8am to 11pm nightly.
0 votes
Show all answers
Trip advisor appears to be incorrect as we have a Restaurant onsite. We do have breakfast included rates too but our standard rate does not include breakfast.
1 vote
We did not use the pool while we were there. There are quite a few places along the street that the hotel is located on. We noticed a BBQ place across the street. We picked up dinner at a Korean place that was in the shopping center parking lot -- VERY POPULAR!!! Word of advice: Look up the menu online and phone order. It seems as though our wait time was delayed because of many phone orders. I believe the name of the place is: ICHIBAN TERIYAKI. Portion was rather large. We were NOT LUCKY at Shari's
1 vote
Show all answers
6am to 9am
0 votes
Yes they do! It is right by the front desk in the lobby!
0 votes
PreviousNext
12
"Join their memebership for great discounts!"
"Try the Toast to Toast restaurant - sign up for the IHG Rewards Club to earn points"
"There are no good rooms as you get noise thru the thin walls from all sides."
"Ask to be on the side of the building with the least amount of traffic noise. "
"Stay here! It's new!"
PreviousNext
12
PRICE RANGE
US$119 - US$204 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
red lion tacoma hotel tacomatacoma red lion
FORMERLY KNOWN AS
Red Lion Hotel Tacoma/Sherwood Travelodge
LOCATION
United StatesWashingtonTacoma
NUMBER OF ROOMS
124
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing