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Shilo Inns Richland

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Traveler (14)
Room & Suite (21)
Dining (3)
Overview
  • Excellent22%
  • Very good22%
  • Average22%
  • Poor28%
  • Terrible6%
Travelers talk about
“columbia river”(20 reviews)
“stay there again”(11 reviews)
“fried potatoes”(2 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Restaurant
Airport Transportation
2 Star accommodation
All hotel details
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Rooms
26 Aug27 Aug
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (205)
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204 results
Traveler rating
47
46
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52
13
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Time of year
LanguageEnglish
47
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46
52
13
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All reviewscolumbia riverstay there againfried potatoeslittle thingsan older hotelthe tri citiesmiapaperworktubsrefrigeratorpropertiesroomy
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1 - 5 of 204 reviews
Reviewed 10 July 2018 via mobile

I ended up staying here on a work trip after the hotel I had initially booked cancelled my reservation a couple hours before my arrival due to overbooking. The hotel itself is in desperate need of a remodel. The room I had featured an old...More

Thank Ian A C
Response from Ginny H, General Manager at Shilo Inns RichlandResponded 5 weeks ago

Thank you for taking the time to review our hotel. It sounds as though you stayed in one of our economy queen rooms, which are the last of our rooms to be updated. We have been updating and remodeling for a time now. I apologize...More

Reviewed 1 July 2018 via mobile

This property is located on the banks of the Columbia River with direct access to the walking and bike path. The rooms are spacious and clean. The jacuzzi tub was perfect. It is an old hotel that past it’s prime about 1995. The breakfast buffet...More

Thank Laura L
Response from Ginny H, General Manager at Shilo Inns RichlandResponded 2 July 2018

Thank you for taking time to review our Shilo. Please accept our apologies for your uncomfortable mattress, we have replaced most of them as we go through our renovation. Thank you for the note about our staff we strive to treat all our guests as...More

Reviewed 26 June 2018

Several years ago, our association booked this hotel for our spring meetings and always had a great time. We had not stayed for a few years, and were down in Richland to visit family, so we felt we would give it a try again, knowing...More

Thank Michael W
Response from Ginny H, General Manager at Shilo Inns RichlandResponded 27 June 2018

Thank you very much for taking the time to review our property. We work very hard to overcome our age and provide a friendly, clean, safe environment for our guests and it feels great to be recognized for that. We are proud to have been...More

Reviewed 25 June 2018

Very pleasant staff. Room was nice and clean and roomy we were I. 2different Accessable rooms an 2 differs nights. Very clean, roomy and convient.. Breakfast is included. Miss a bar but one will be there very soon.

Thank marionrackley
Reviewed 28 May 2018

The Shiloh Inn is an older hotel, everything is very clean, but not updated or renovated. That said, this was a great experience. About 2 weeks ago, a friend and I traveling together discovered that our reservations at another hotel were made for the wrong...More

1  Thank Sylviemcgee
Response from Ginny H, General Manager at Shilo Inns RichlandResponded 29 May 2018

Thank you very much for your review. I especially appreciate your comments pertaining to the staff. That was a very difficult weekend, being the first really busy weekend of the year, and it sounds like they did a marvelous job. I will pass on your...More

View more reviews
About
Amenities
Top amenities
Free Parking
Restaurant
Fitness Center with Gym / Workout Room
Pool
Free High Speed Internet (WiFi)
Breakfast included
Bar/Lounge
Hotel Amenities
Free Parking
Pets Allowed ( Dog / Pet Friendly )
Business Center with Internet Access
Breakfast included
Wheelchair Access
Meeting Rooms
Banquet Room
Self-Serve Laundry
Conference Facilities
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Laundry Service
Non-Smoking Hotel
Room amenities
Microwave
Things to do
Restaurant
Fitness Center with Gym / Workout Room
Pool
Bar/Lounge
Hot Tub
Heated pool
Outdoor pool
Details
Price range
US$79 - US$125 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites, Kitchenette
Details
Price range
US$79 - US$125 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites, Kitchenette
Add Photo Photos
Traveler (14)
Room & Suite (21)
Dining (3)
Pool & Beach (2)
Questions & Answers
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Garglemel
10 September 2014|
Answer
Response from ShiloOffice | Property representative |
1. Download speed will vary with the number of users, but most of our Shilo properties average about 7,000 kbps. 2. Our pool is currently open from 8 am to 10 pm. It is an outdoor pool that is seasonal and will be... More
0
Votes
Room Tips
"Room facing the river have a view, but they are all good."
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"Rooms on the south are quieter."
Read review
"No elevator that I could see, so if you have mobility challenges, be aware you'll be carrying your..."
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"river side is quieter and 2nd floor safer"
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