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Best Western Plus Seattle/Federal Way

Traveler (143)
Room & Suite (89)
Dining (8)

About

Location
Cleanliness
Service
Value
Property amenities
Pool
Free parking
Restaurant
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar/Lounge
Breakfast included
Room service
Airport transportation
Banquet Room
Business Center with Internet Access
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Self-Serve Laundry
Shuttle Bus Service
Wheelchair Access
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Room features
Microwave
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Mid-range
Business
HOTEL CLASS
Hotel links
Visit hotel website
Announcement
Hotel deals
761Reviews
174Photos
11Q+A
89Room tips
Traveler rating
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  • 74
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Popular mentions
Stayed here after a cancelled Sea Tac flight. Although advertised as an 'airport' hotel, it is far from SeaTac and has infrequent shuttles - after waiting more than an hour we were asked to give up our shuttle seats to a young family. Tired, we took a cab which cost $50 +.
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Response from BWFWManager, Front Office Manager at Best Western Plus Seattle/Federal Way
Responded 2 weeks ago
I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Jeaneth Cardenas Front Office Manager BEST WESTERN PLUS Seattle/ Federal Way
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Hotel's Favorite
We stayed for an extended time at this hotel. Good service, good staff, friendly, clean good housekeeping. The pool was highly coordinated and you could tell from the lobby when pool service had been done. Good breakfast, nothing fancy during the week, weekends had an almost
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Response from BWFWManager, Front Office Manager at Best Western Plus Seattle/Federal Way
Responded 27 Dec 2018
Thank-you for your recently stay. We appreciate your business, We hope to see you soon! Jeaneth Cardenas Front Office Manager BEST WESTERN PLUS Seattle/ Federal Way
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My husband did an express check in the evening before we were to arrive. We checked in at the hotel at 4:30 pm to be told our room was not ready. We went for an early dinner. When we arrived back to the hotel we went for a hot tub. No towels in the pool area. My husband went
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Response from BWFWManager, Front Office Manager at Best Western Plus Seattle/Federal Way
Responded 4 weeks ago
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly at 253.529.4000 . Sincerely, Jeaneth Cardenas Front Office Manager
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Overall, the area is great. The hotel room was clean and bright, and the staff were courteous and helpful. My HUGE issue was the shuttle picking us up in the morning. I called the hotel in advance to make sure that there was a shuttle running, I was told to just call as soon
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Response from BWFWManager, Front Office Manager at Best Western Plus Seattle/Federal Way
Responded 4 weeks ago
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly at 253.529.4000 . Sincerely, Jeaneth Cardenas Front Office Manager
Read more
Excellent service! We had a meeting in the conference room and they handled everything perfect. The only bad thing was the mic for the presentation had issues. Could of been operator erro but overall experience from staff was above par!
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Response from BWFWManager, Front Office Manager at Best Western Plus Seattle/Federal Way
Responded 5 weeks ago
Thank-you for your recently stay. We appreciate your business, We hope to see you soon! Jeaneth Cardenas Front Office Manager BEST WESTERN PLUS Seattle/ Federal Way
Read more
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12345618
Yes, there is . There is an Enterprise, Hertz and Avis within 5 minutes from our location.
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What time does the airport transportation starts. Thank you
We run on the hour 24/7 upon request.
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Are the refrigerators in the room only refrigerators or do they have the small "freezer" portion in them as well.
Probably best to check with them directly. I travel to so many locations I cannot remember details. Their hotel web page should list amenities. Sorry...
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The parking lot was not fenced. It was also not in an area that would get a lot of traffic. The parking lot and the hotel are back away from the Main Street. In fact it took us a little loop around the block to figure out how to get to the hotel. So I would consider it a good parking lot to leave a car in.
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How to use airport shuttle
I didn't use the airport shuttle service i had my own car.
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123
"Good stay!!!"
"The handicap accessible room (Room 112) was perfect."
"Get the 2 bedroom suite"
"The second floor in the front is not good (NO view)."
"do not stay in room 205 views not so good"
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12345618
PRICE RANGE
US$115 - US$201 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
best western plus evergreen hotel federal waybest western plus evergreen inn and suitesbest western federal wayla quinta federal waybest western evergreen hotelfederal way la quinta
FORMERLY KNOWN AS
BEST WESTERN Plus Evergreen Inn & Suites
LOCATION
United StatesWashingtonFederal Way
NUMBER OF ROOMS
165
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