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Best Western Plus Sandcastle Beachfront Hotel

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1307 Atlantic Ave, Virginia Beach, VA 23451
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Traveler (979)
Room & Suite (431)
Videos (1)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
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What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
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Updated 08/04/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Best Western Plus Sandcastle Beachfront Hotel
Updated 08/04/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#9 of 116 hotels in Virginia Beach
Location
Cleanliness
Service
Value
Travelers' Choice
At the Best Western Plus Sandcastle Beachfront Hotel you're sure to find that little something extra. With our modern amenities and thoughtful design, the Best Western Plus Sandcastle Beachfront Hotel will stand out among other hotels in Virginia Beach,VA. For the business traveler, a spacious work desk and free internet access are included in all our guest rooms to ensure you don't miss a beat while you're away from the office. For extended stays, each room provides a convenient in-room mini fridge that is ideal for drinks and snacks. We also have an in-house fitness room, so you can keep up your workout routine while you're on the road. As always, the Best Western Plus Sandcastle Beachfront Hotel will provide you with the superior customer service that you are used to at Best Western® Hotels & Resorts.
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Beach
Bicycle rental
Kids stay free
Parking garage
Wifi
Pool / beach towels
Indoor pool
Bar / lounge
Restaurant
Breakfast available
Complimentary Instant Coffee
Complimentary tea
Vending machine
Boating
Canoeing
Mini golf
Windsurfing
Bowling offsite
Fishing
Water park offsite
Nightclub / DJ
Children's television networks
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Baggage storage
Concierge
Gift shop
Non-smoking hotel
Outdoor furniture
Shops
Sun terrace
ATM on site
24-hour check-in
24-hour front desk
Laundry service
Self-serve laundry
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Room features
Air conditioning
Desk
Housekeeping
Private balcony
Coffee / tea maker
Microwave
Flatscreen TV
Bath / shower
Room service
Safe
Telephone
Iron
Tile / marble floor
Wake-up service / alarm clock
Refrigerator
Hair dryer
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Room types
Ocean view
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Value
Bay View
Languages Spoken
English
4113Reviews65Q+A100Room tips
Traveler rating
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Most Recent
Paradise227400 wrote a review 3 Jul
1 contribution
When checking in I asked if we got a discount for my husband being a paid firefighter/first responder. The owners son told me no my room is already discounted enough... lol and then he proceeded to charge me extra for parking. So my stay was an additional 40$ from what it already was. Instead of receiving 10% off like we do other places we stay. Also dont plan on indoor outdoor living. When you're in your room you cant open the door without the constant smell of cigarette smoke and pot smoke coming into your room. Sitting on the balcony is the same so no point in paying extra for ocean view. Also at 6 am every day the halls and lobby are filled with a gas smell. Also worry some are the wierd ppl in the parking garage sleeping on the floor at all hours of the day. And weird people lurking all around the hotel. Also when initially booking the room it will charge you a deposit even though the reservation can be canceled.the owners son tried telling me it was non refundable if I canceled before the time. Breakfast is not edible. I have no idea what happened to this hotel but it was never ever this terrible in the last 5 years weve been stating here. But after this past time will never stay here again.
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Date of stay: June 2022Trip type: Traveled as a couple
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Response from Felipe Perez, General Manager at Best Western Plus Sandcastle Beachfront Hotel
Responded yesterday
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly at 757-428-2828. Sincerely, Bhavesh Rawal Manager Best Western Plus Sandcastle Beachfront Hotel
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Charley5555 wrote a review Jun 2021
Fairfax County, Virginia262 contributions112 helpful votes
Hotel's Favorite
We totally enjoyed our stay at the Best Western Oceanfront in Virginia Beach. It is VERY clean and their employees are super- friendly. Our second floor oceanfront room was wonderful. Be advised that there is loud music in the hotel restaurant from 7 PM until 11:30 PM. We were in the wing of the hotel farthest away from the music so it did not bother us. When you check in they make you initial an advisory’ about the music. There are two restaurants in the hotel. The restaurant with the loud music is Oceans 14 which is excellent. The other one is Mexican and it’s also quite good. The free breakfast is also very good. We highly recommend this hotel and will return.
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Date of stay: June 2021Trip type: Traveled as a couple
Room Tip: The BRIDGE TUNNEL I-64 going to VA Beach gets terribly backed up from 3-7pm in weekdays due to...
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1 Helpful vote
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Response from B R, General Manager at Best Western Plus Sandcastle Beachfront Hotel
Responded 26 Jun 2021
Hello Thank you so much & it was our pleasure in serving you. The Staff & the management of this hotel sincerely appreciates your feedback & we are glad to see that you had a wonderful stay at this beautiful Best Western Plus Sandcastle. At your service we remain,
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Felipe wrote a review Jun 2022
2 contributions
Friendly, professional, clean and close to all its a great place to stay when in Virginia Beach. Highly recommend this place. Front office super friendly and professional. Super helpful. Can't wait till the next stay.
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Date of stay: June 2022Trip type: Traveled with family
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conniedevenport wrote a review Jun 2022
3 contributions1 helpful vote
Checking in is quick and efficient. We have stayed in this hotel many times and it is always a good stay! Close to stores entertainment food pier and they take good care of you. We wanted to borrow a broom after some beach sand made it into our room from my grandchild's pockets. They were so accommodating to us!
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Review collected in partnership with Best Western
Date of stay: June 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
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Jami L wrote a review Jun 2022
1 contribution
Facility is clean and well-appointed, front desk staff very polite and helpful. Asia Jenny and Pamela are very nice. Only issue is with the fact that the rooms all seem to have hard flooring instead of carpet, which means you tend to be awakened all night by the sound of people moving around on the floors above you. Breakfast not so great. A lot of activities you can do with your family especially for young kids under the age of five
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Date of stay: June 2022Trip type: Traveled with family
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Jill B-OB wrote a review Jun 2022
1 contribution
We had an ocean front room with direct access to the beach. Hotel is located close to the pier and Ocean Eddies restaurant. Staff was always cleaning, which was a plus. Breakfast was included also. Restaurant/bar on premises. This is an older hotel, but well kept and didn't break the bank!
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Date of stay: June 2022
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Thanhtien N wrote a review Jun 2022
1 contribution
The room has great view and close to the ocean. I like clean toilets. I have great experience. I really enjoy my time with my family. I also like the fact that it offer parking and breakfast. The staff was really nice.
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Date of stay: August 2021
Location
Service
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Response from Felipe Perez, General Manager at Best Western Plus Sandcastle Beachfront Hotel
Responded 1 week ago
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 757-428-2828. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Felipe Perez Manager Best Western Plus Sandcastle Beachfront Hotel
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Stephen M wrote a review Jun 2022
5 contributions
+1
We just returned from a four night stay at the Best Western Plus Sandcastle Beachfront Hotel. The hotel and room were clean, but aside from the lobby, the rest of the hotel could use a bit of updating. Our room was on the 7th floor and the view was unbeatable. But, as you can see from the photos, the room itself should be updated and maintained a bit better before renting to guests. The breakfast was decent, although the staff working the breakfast were not the most pleasant or welcoming. You do have the option of eating inside or outside in the restaurant area, so that was a nice option. The swimming pool area was indoors, but like the rest of the hotel, could use a bit of updating. Honestly, the lobby looks very nice but does not necessarily match the rest of the hotel. Overall, we probably would look for other accommodations if visiting Virginia Beach again. Although the location was great, I think we could do better for our money elsewhere.
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Date of stay: June 2022
Value
Service
Sleep Quality
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Response from Felipe Perez, General Manager at Best Western Plus Sandcastle Beachfront Hotel
Responded 1 week ago
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 757-428-2828. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Felipe Perez Manager Best Western Plus Sandcastle Beachfront Hotel
Read more
Ron C wrote a review Jun 2022
1 contribution
I’m waiting on the staff to serve me 06/26/22 at 11:12 instead of serving me they continue to fix tables and chairs and it was two in there a female and male very very poor customer skills. I will be putting my review up on every web site
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Date of stay: June 2022Trip type: Traveled with friends
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Response from Felipe Perez, General Manager at Best Western Plus Sandcastle Beachfront Hotel
Responded 1 week ago
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly at 757-428-2828. Sincerely, Bhavesh Rawal Manager Best Western Plus Sandcastle Beachfront Hotel
Read more
LissetteL97 wrote a review Jun 2022
1 contribution
The beds were really comfortable, had an amazing view of the beach, nice indoor pool for adults & kid’s ,and the staff were very friendly. Would definitely be staying again and would recommend to family and friends!
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Review collected in partnership with Best Western
Date of stay: June 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Share
Response from Felipe Perez, General Manager at Best Western Plus Sandcastle Beachfront Hotel
Responded 1 week ago
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 757-428-2828. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Felipe Perez Manager Best Western Plus Sandcastle Beachfront Hotel
Read more
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PRICE RANGE
US$176 - US$369 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
sandcastle oceanfront hotel virginia beach, sandcastle resort va beach, sandcastle oceanfront resort hotel
LOCATION
United StatesVirginiaVirginia BeachNortheast Virginia Beach
NUMBER OF ROOMS
147
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Frequently Asked Questions about Best Western Plus Sandcastle Beachfront Hotel
Which popular attractions are close to Best Western Plus Sandcastle Beachfront Hotel?
Nearby attractions include Virginia Beach Fishing Pier (0.1 km), Atlantic Wildfowl Heritage Museum (0.3 km), and Family Fun Xperience Theatre (0.2 km).
What are some of the property amenities at Best Western Plus Sandcastle Beachfront Hotel?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Best Western Plus Sandcastle Beachfront Hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Best Western Plus Sandcastle Beachfront Hotel?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Best Western Plus Sandcastle Beachfront Hotel?
Yes, a parking garage, paid private parking on-site, and paid public parking nearby are available to guests.
What are some restaurants close to Best Western Plus Sandcastle Beachfront Hotel?
Conveniently located restaurants include Il Giardino Ristorante, Side Street Cantina, and Ocean Eddie's Seafood Restaurant.
Are there opportunities to exercise at Best Western Plus Sandcastle Beachfront Hotel?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Is Best Western Plus Sandcastle Beachfront Hotel located near the city center?
Yes, it is 0.8 km away from the centre of Virginia Beach.
Are any cleaning services offered at Best Western Plus Sandcastle Beachfront Hotel?
Yes, laundry service and self serve laundry are offered to guests.
Does Best Western Plus Sandcastle Beachfront Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Best Western Plus Sandcastle Beachfront Hotel?
Many travellers enjoy visiting Edgar Cayce's A.R.E. Association for Research and Enlightenment (5.8 km) and Virginia Beach Law Enforcement Memorial (2.3 km).