Most of the staff was friendly, although one gentleman was more interested in the computer than greeting his guests. The cleaning staff was lacking, the bed was never made properly the sheets were pulled up but the comforter was never put back on. The bathroom had mildew and…
We are building in Sewanee ,so this was most convenient for us to stay here . We ate breakfast and then went to work on property. The staff is very helpful from front desk, breakfast café to housekeeping.
We were satisfied by everything and everyone except the front desk clerk when we arrived for check-in. Clerk was underwhelming but checked us in. Otherwise, comfortable beds, spotlessly clean room and facilities. Nice breakfast as well.
Stayed one night on our way through the state. Room was clean and quiet. Check in was easy and fast. Overall a decent stay. Breakfast was nice with boxed cereal which I always appreciate so it is not stale.
The hotel is convenient if you are traveling on 24. The bathrooms need remodeling/cleaning. Bed was comfortable. Gentleman at front desk was friendly and helpful, but was watching TV on his phone which seemed a bit unprofessional. My husband is a diamond member and we were not…
"There are pretty much the same."
"fantastic view of mountains and lake."
"we were in room 201.......very quiet"
"Ask for a room away from the highway if you do like road or traffic noise."
"Don't go down the mountain in the dark and call ahead to reserve your room just in case."