Crta. La Porrasa, 4 Calvia Beach, 07181 Magaluf, Calvia, Majorca Spain
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About
#881 of 1,916 hotels in Majorca
Location
Cleanliness
Service
Value
Sol by Melia presents Sol Guadalupe is ideally located only 200 meters away from the magnificent sandy Calvia beach. The hotel is offering leisure and entertainment services designed for all ages. Enjoy the spectacular lagoon-style pool with whirlpool as well, 2 kid's pools (one of them with slides) and 1 semi-covered pool. Modern and comfortable rooms completely refurbished with balcony overlooking the pools, the mountains or with sea view. Sport activities programme, entertainment with live music, shows and musicals for all ages. Mini club with creative games, crafts and sport activities. 24-hour self-service kitchen for families with babies. Pets not allowed.
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Property amenities
Parking
Free High Speed Internet (WiFi)
Pool
Bar / lounge
Game room
Billiards
Children Activities (Kid / Family Friendly)
Kids club
Public wifi
Pool / beach towels
Indoor pool
Outdoor pool
Restaurant
Breakfast available
Breakfast buffet
Snack bar
Poolside bar
Entertainment staff
Evening entertainment
Table tennis
Kids' outdoor play equipment
Airport transportation
Taxi service
Meeting rooms
Baggage storage
Concierge
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Housekeeping
Private balcony
Room service
Safe
Refrigerator
Flatscreen TV
Room types
Ocean view
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Family
Languages Spoken
English, French, Spanish, Catalan and 2 more
Location
93Great for walkers
Grade: 93 out of 100
75Restaurantswithin 0.5 km
19Attractionswithin 0.5 km
Crta. La Porrasa, 4 Calvia Beach, 07181 Magaluf, Calvia, Majorca Spain
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3152Reviews373Q+A100Room tips
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We're do I start,resort was clean and in nice area, I know we realized it was last week of season so expect things to be running down and staff ready to leave for break. Air conditioning was turned of start of week we were not told until we were nearly leaving and complained about the heat,no apologies. Staff did not speak kitchen staff just stood behind food service areas and chatted between themselves. Food not good,Luke warm,potatoes not cooked through like eating stones,waitress burnt omelette for me,you needed a chainsaw to cut nearly cold and hard sausages. Worst part we think was we requested a pool view and did not get it,reception told us we would have to pay 20 euro per night to upgrade but we could have it for 10 per night,the hotel was not even half full.
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Date of stay: October 2023Trip type: Traveled as a couple
Value
Location
Service
Room Tip: Do not go end of season,hopefully in season it's better
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Hotel's Favorite
After reading the reviews on here we were dreading what we were going to get, but were pleasantly surprised. The reception area and lobby was really nice, and posher than expected! We arrived at 8am and were just expecting to leave our cases and go off and explore until later but a very friendly receptionist said she had a room ready and we could go to our room straightaway, a huge bonus. The room was good, comfy bed and a great view of the pool area and sea from the balcony. The fridge was really handy for keeping drinks cold and the barman was quite happy to give us two big glasses of ice for drinks in our room. We only stayed two nights so a smaller sample than some, but we had no issues at all with noise and slept like a log both nights! We sat up until gone 3am one night (quietly!) and didn't hear a peep. There were a lot of groups of young people but couples and a few families too and everything seemed very relaxed and friendly. We had no issues with the food and happily ate in both nights. There wasn't a huge amount of choice but surely enough for most people to find something. A couple of different casseroles, a grilled meat section (which was really nice beef one night and pork the other) rice, veg, chips, pizza and some vegetarian dishes off the top of my head. Also a large salad selection. There was fresh fruit and the usual little cakes you get at these buffets. We didn't have any issues with the temperature of the food and found it the same as other all inclusives we had been too. You were allowed tap water for free but anything else you had to buy. We enjoyed our stay and should we return to the resort wouldn't hesitate to stay again.…
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Date of stay: June 2023Trip type: Traveled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from Hotel- cmanager, Owner at Sol Guadalupe
Responded Aug 5, 2023
Dear Guest, We greatly appreciate your feedback and are thrilled to hear about your positive stay with us. Thank you for taking the time to share your thoughts and perceptions following your recent visit. It's wonderful to know that your experience exceeded your expectations. We're pleased that our reception area and lobby, along with our room accommodations, contributed positively to your stay. We're glad to have been able to provide you with an early check-in and make your arrival smoother. We're delighted that you enjoyed the comfort of your room, the view from your balcony, and the convenience of the in-room amenities like the fridge. It's great to hear that our staff's willingness to assist, including the barman's help with ice, added to your overall experience. We're also pleased that you found the ambiance of our hotel conducive to relaxation and that noise levels didn't disrupt your sleep. It's fantastic to learn that you were able to enjoy the varied food offerings at our restaurant. Your description of the options available is helpful for future guests and it's reassuring to hear that the quality met your expectations. We're truly grateful for your kind words, and we're pleased to know that you would consider staying with us again. Should you have any further feedback or questions, please don't hesitate to reach out. Thank you once again for choosing to stay with us and for sharing your positive experience. We hope to have the opportunity to welcome you back in the future. Best regards, Guest Experience Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Arrived room was adequate, clean but certainly not 4 star. We were half board and this is where the main issue lies, the food was terrible, same menu almost every night, luke warm/cold food that was awful. We ended up eating out for dinner so avoid half board, breakfast was ok. The cleaning staff are excellent and work really hard our room was always well kept. Good size of pool and plenty of sunbeds, bar reasonably priced.
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Date of stay: October 2023Trip type: Traveled as a couple
Room Tip: Avoid half board
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
The hotel boasts about lagoon style pool with hot tub, the hot tub was never turned on, not any one of the days we stayed. Air-condition unit was visibly working but not effective, felt too warm at night tried setting the temperature lower that did not help either. Opened the door to balcony to see that would help, unfortunately it was too noisy at night due to the pub close by. Bed sheets never changed even when requested. Website also mentions reservations include free sol Katmandu pass, and discounts at the Katmandu theme park, when asked at reception we were told none of them actually exist. Lastly we requested a small meal on the day we checked out. We booked half-board, as we checked in one day later. This was agreed my the manager and chef , but when we went in the evening and my 5 year old picked a plate. The lady at the restaurant was grumpy and stopped us for several minutes questioning why were here to have supper. She called the manager who then advised it was agreed morning. She still remained grumpy, and stood by the dessert section the entire 10 minutes we stayed there, felt awful to even take something to eat. Not a good experience overall. …
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Date of stay: October 2023Trip type: Traveled with family
Value
Location
Service
Room Tip: Don't go buy what they say on their website.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
We arrived at the hotel, and the guy at reception was not very welcoming. We could tell he was in auto pilot and couldn't be bothered. We got to our room, which was so small as we had a cot we couldn't even unpack the suitcase, so we asked to be upgraded to a family room, which they did accommodate.(which was appreciated) We were hungry, so we decided to eat at the snack bar. Big mistake, the chicken in the Caesar salad had zero chicken and was processed mushy rubbish. The food that evening was no better, and everyone in the restaurant seemed to be saying the same thing. They have lots of choice but very poor quality, not what you would expect in a 4-star hotel, that bad we asked to speak with the manager who agreed the quality could be better and it wasn't the first complaint they have had. We asked at reception if they could freeze our ice blocks so we could take our baby's breast milk on the plane, the gentleman asked us to ask at the bar so went to the bar to be told they don't have a freezer, I also asked if the kitchen would be able to, which he replied no to as well, (mmmm🙄 my thoughts exactly) & this is the same guy wen asked if they had nuts or crisps at the bar replied no but guess what if you wear a skirt and single u get them brought over to you. As witnessed by me & my partner🙄 so we asked the shop over the road at the convenience store who were more than happy to help. Overall experience in the hotel isn't great. We definitely won't be staying again or recommend anyone else to stay here. The hotel definitely needs knocking down a few stars on the food alone. Don't trust the good reviews if you plan on eating in the hotel for ease as we had to go out every night to eat. The rooms are ok and the cleaning staff do a great job! Also can't fault the entertainment staff they were amazing …
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Date of stay: October 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Having visited the Guadalupe on numerous times in the past, it is finally getting back to where it was. Because of Covid and horrible Russian visitors ( who stole everything from the restaurant) it's standards did decline somewhat. Although it was quieter than normal as it is nearer to "shutdown" it was very enjoyable. We were B and B as there are numerous lovely restaurants to eat out on a evening. The staff from cleaning, catering and entertainment were first class. If I had to criticise anything it would be the condition of the sun beds on the upper terrace which hopefully be replaced before we return next year.
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Date of stay: October 2023Trip type: Traveled as a couple
Value
Location
Service
Room Tip: Bring a kettle for tea or coffee on your balcony.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
3 Helpful votes
Helpful
We have been to this hotel before excellent location cannot fault this hotel very clean staff friendly reception helpful we would certainly go again ideal for families and couples really good holiday
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Date of stay: October 2023Trip type: Traveled with family
Value
Location
Service
Room Tip: Very relaxing holiday
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
decided to give the hotel another go,..not many decent alternatives at the price!...we enjoyed ourselves, hotel looking a little worn out at the edges, but its clean and well run, with mostly friendly staff, the hotel could improve certain areas, food is obviously on a tight budget, it used to be fantastic years ago with lovely fresh cooked food and free cava with breakfast!, now a bit wanting, with new staff cleaning tables then laying tables handling the eating end of the cutlery ...yuk...but overall, its a yes, great pool and atmosphere.....if you want luxury its not for you, but its an honest clean comfortable hotel well equiped....be lovely to see it upgraded over the winter!..go for it melia its time...
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Date of stay: September 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Have stayed here before, so an honest opinion, Hotel is very clean and good staff , bar and pool are are great 4 lifts no problems rooms are ok , but dated and tired , cooked breakfast we thought was cold and univiting , after 3 days we ate out, great location , so all in all 7 out 10 , would we say here again …. YES
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Date of stay: October 2023Trip type: Traveled as a couple
Value
Location
Service
Room Tip: Would have liked tea coffee in room
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Enjoyed another great week at the Guadalupe. All considered, this is a great value for money hotel. Stayed half board and found something I liked, every day. Thoroughly enjoyed it and already looking forward to the next one.
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Date of stay: October 2023Trip type: Traveled solo
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
PRICE RANGE
$87 - $190 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
sol guadalupe magalluf, sol melia magalluf
FORMERLY KNOWN AS
Sol House Guadalupe
LOCATION
SpainBalearic IslandsMajorcaCalviaMagaluf
NUMBER OF ROOMS
493
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Claim Your ListingSOL GUADALUPE - UPDATED 2023 Hotel Reviews & Price Comparison (Magaluf, Spain) - Tripadvisor
Frequently Asked Questions about Sol Guadalupe
What are some of the property amenities at Sol Guadalupe?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Sol Guadalupe?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Sol Guadalupe?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Are there opportunities to exercise at Sol Guadalupe?
Yes, guests have access to an indoor pool during their stay.
Does Sol Guadalupe have airport transportation?
Yes, Sol Guadalupe offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Sol Guadalupe?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Sol Guadalupe?
The staff speaks multiple languages, including English, Spanish, French, German, Italian, and Catalan.
Does Sol Guadalupe have any great views?
Yes, guests often enjoy the ocean view available here.
Is Sol Guadalupe accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.