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Mercure Koh Chang Hideaway Hotel

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Traveler (1247)
Room & Suite (392)
Pool & Beach (253)
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Overview
  • Excellent40%
  • Very good34%
  • Average14%
  • Poor8%
  • Terrible4%
Travelers talk about
“happy turtle”(17 reviews)
“pool villa”(26 reviews)
“lonely beach”(38 reviews)
Name/address in local language
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
4 Star Hotel
All hotel details
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Rooms
1 Jul2 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (767)
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394 results
Traveler rating
152
130
59
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19
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LanguageEnglish
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152
130
59
34
19
Show reviews that mention
All reviewshappy turtlepool villalonely beachbeach barprivate beachstandard roombailan bayocean viewbaobaht per personreception areanice beachthe room was nicemain poolthe hotel offersbuffet breakfastbeautiful resort
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1 - 5 of 394 reviews
Reviewed 5 days ago

Clean Rooms, Big Swimming Pool (extra for Swimmers), Separate Pool for fun. Too far away from the Hotspots of the Island. Until we asked for a additional timber mattress, the bed was hard as a Stone. The Beach is very stony.

Review collected in partnership with Accorhotels.com
Thank andydietiker
Reviewed 1 week ago

Review collected in partnership with Accorhotels.com
Reviewed 3 weeks ago via mobile

It’s a pity that such a good property can be undone by the rude behavior of the front office manager and misleading information shared by the staff at the time of check in. The property however is very well located with good amenities. Also the...More

Thank Jomy J
Reviewed 25 April 2018

First of all I would like to say that I'm not a fussy traveler, I don't mind to stay in a tent in the woods out camping and I wouldn't really need much... So that's why I never complain really, but in here I have...More

Thank MihailBorunov
Response from MCKC_Management_Team, Manager at Mercure Koh Chang Hideaway HotelResponded 3 May 2018

Dear MihailBorunov, Thank you for taking the time to review us on Tripadvisor and telling us about your experience at the Mercure Koh Chang Hideaway. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At...More

Reviewed 21 April 2018

We booked this hotel for a short break, all we want to have was a nice bed (what we got) and a quiet atmosphere (which we did not get). We ve been upgraded to a "pool room" which was fine, these rooms share a small...More

1  Thank GeneOctober
Response from MCKC_Management_Team, Manager at Mercure Koh Chang Hideaway HotelResponded 24 April 2018

Dear GeneOctober, Thank you for taking the time to review us on Tripadvisor. From your rating providing us one star review, this shows that hotel might be failed in some points either service provided by staff or maintenance experience, please accept our sincere apologies. For...More

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About
Amenities
Top amenities
Pool
Restaurant
Room Service
Fitness Center with Gym / Workout Room
Beachfront
Free Parking
Bar/Lounge
Free High Speed Internet (WiFi)
Spa
Hotel Amenities
Business Center with Internet Access
Room Service
Free Parking
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Outdoor pool
Details
Price range
US$59 - US$115 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#12 Luxury Hotel in Ko Chang
#13 Spa Hotel in Ko Chang
#15 On the Beach Hotel in Ko Chang
#16 Top resorts Hotel in Ko Chang
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$59 - US$115 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#12 Luxury Hotel in Ko Chang
#13 Spa Hotel in Ko Chang
#15 On the Beach Hotel in Ko Chang
#16 Top resorts Hotel in Ko Chang
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveler (1247)
Room & Suite (392)
Pool & Beach (253)
Dining (49)
Amenities (30)
Questions & Answers
Ask a question
Amp P
7 October 2017|
Answer
Response from greet p | Reviewed this property |
hallo Amp, we had 2 queen beds about 110cm. On the footside there is e small bed of 60cm. But if they fall of... Look at the photo's on Booking site
0
Votes
juanaise53
8 November 2016|
AnswerShow all 3 answers
Response from David R | Reviewed this property |
Hi, as far as I know all the rooms in the main hotel have balconies. The budget rooms are in a separate section at the front of the hotel, don't think they do. There is a mini mart right next to the hotel, so supplies are... More
1
Vote
Nick O
1 October 2016|
AnswerShow all 4 answers
Response from Supichaya1037 | Reviewed this property |
They have public beach , beach it mixed sandy and rocky but you can swim , the bed it was perfect
0
Votes
Room Tips
"Pool Villa was worth the extra money."
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"Pool Villas are the best, the ones facing the ocean are even better"
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"Sea view is our favorite"
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"Quite hideaway with great ABF"
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