The Woodlands Waterway Marriott Hotel & Convention Center
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About
#6 of 15 hotels in The Woodlands
Location
Cleanliness
Service
Value
GreenLeaders GreenPartner
Enjoy our newly renovated and pet-friendly accommodations in a superior setting at The Woodlands Waterway Marriott Hotel & Convention Center. Set on the Waterway near shops at The Woodlands Mall, restaurants and the Cynthia Woods Mitchell Pavilion, our hotel in The Woodlands, Texas offers an ideal location for leisure and business travel.
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Property amenities
Free public parking nearby
Wifi
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Bowling offsite
Patio
Children Activities (Kid / Family Friendly)
Valet parking
Paid private parking on-site
Paid wifi
Hot tub
Pool / beach towels
Outdoor pool
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Outdoor dining area
Snack bar
Wine / champagne
Vending machine
Tennis court offsite
Pets Allowed ( Dog / Pet Friendly )
Car hire
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business center
Spa
Couples massage
Facial treatments
Hand massage
Manicure
Massage
Pedicure
Salon
Waxing services
Baggage storage
Concierge
Convenience store
Gift shop
Newspaper
Non-smoking hotel
Outdoor fireplace
Outdoor furniture
Shared lounge / TV area
Shops
Sun deck
Sun loungers / beach chairs
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Air conditioning
Desk
Dining area
Housekeeping
Coffee / tea maker
Cable / satellite TV
Sofa bed
Walk-in shower
Interconnected rooms available
Private balcony
Safe
Seating area
Sofa
Telephone
Wardrobe / closet
Iron
Private bathrooms
Wake-up service / alarm clock
Refrigerator
Flatscreen TV
On-demand movies
Radio
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Landmark view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
River View
Business
Languages Spoken
English
Location
85Good for walkers
Grade: 85 out of 100
34Restaurantswithin 0.5 km
7Attractionswithin 0.5 km
773Reviews3Q+A100Room tips
Reviews
Traveler rating
- 372
- 243
- 95
- 33
- 30
Time of year
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Popular mentions
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Most Recent
The woodlands marriot is exceptional in service 👌. Wonderful staff and a restaurant that keeps you comming back for more. A relaxing atmosphere and hospitable folks that makes the trip so simple. The hardest part of the stay Is leaving.
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Date of stay: September 2023Trip type: Traveled on business
Value
Location
Service
Room Tip: Book a longer stay a week Is no time at all. To enjoy the service and sites
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from TShoemakerMarriott, Guest Relations Manager at The Woodlands Waterway Marriott Hotel & Convention Center
Responded 1 week ago
Awe, we hate to see you leave too, FarAway41165499385! Thanks a million for the kind words. Hurry Back and see us again soon! Troy Shoemaker, Marketing Manager (Troy.Shoemaker@Marriott.com)
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We stayed at Marriott the Woodlands Waterway because it was so close to Woodlands Pavilion for a concert. The hotel is located near a lot restaurants. At check in, Ling Hsia was super nice and took the time to go over the times for the restaurant and show us on the map where we could find things to do. There is walk way from the hotel to the parking garage of the Woodlands Pavilion, which was great especially for not walking in the heat. I would highly recommend checking this hotel out
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Date of stay: September 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from TShoemakerMarriott, Guest Relations Manager at The Woodlands Waterway Marriott Hotel & Convention Center
Responded 3 weeks ago
Ling is the best, jamiecC1609ES - thanks for sharing your thoughts on her and the entire hotel stay...we appreciate it and you very much. If the Woodlands is in your destination plans in the future, please let us know. We would love the opportunity to have you back. Safe Travels, Troy Shoemaker, Marketing Manager (troy.shoemaker@marriott.com)
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We had booked a room with a competing hotel but when we got to the room the door wouldn’t shut and there were ants in the bed. We left immediately and went to the only place we could trust to meet our demands for quality, The Woodlands Waterway Marriott Hotel and Conference Center. We were met with kindness and although the late hour and no reservation we were treated as if they had been expecting us. Bisharat helped us book our accommodations and put us a beautiful room with an incredible view of the waterway. There are times when the word luxury must give way to opulence, this was one of those times. Not only was the room and service beyond compare from where we had been, but the price was comparable to what we had paid at the competitor. We want anyone who reads this to know that this is a place you can come to in confidence. When you come here know that they are waiting for you even if you never called and they will do everything they can to make your stay as relaxing and enjoyable as possible. Thank you to all the staff who made our stay so incredible. …
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Date of stay: August 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from TShoemakerMarriott, Guest Relations Manager at The Woodlands Waterway Marriott Hotel & Convention Center
Responded 3 weeks ago
WOW. Amazing to read this review, williamrQ32JP. Bisharat is definitely a HUGE asset to our hotel and we are so grateful that you were able to see the hospitality that he eludes everyday. Thanks for staying - we hope to be your first choice in the future. Thanks a million - we appreciate you and your loyalty. Troy Shoemaker, Marketing Manager (troy.shoemaker@marriott.com)
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We got checked in and Madi was so energetic and amazing!! She gave us all the information on the area and made our anniversary amazing! When we walked into our room it had a bad smell and hair on the sink bad we went down to the front desk and Madi switched us to an upgrade. We will definitely be returning because of her and the amazing hotel!
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Date of stay: August 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from TShoemakerMarriott, Guest Relations Manager at The Woodlands Waterway Marriott Hotel & Convention Center
Responded 4 weeks ago
Thank you SO much, James655532! We are so happy to hear that Madi took care of you. Sorry that you had to move rooms, but glad that you were able to experience the upgraded room while on property. We appreciate your kind words and your loyalty. Looking forward to hosting you in the future. Safe Travels, Troy Shoemaker, Marketing Manager (troy.shoemaker@marriott.com)
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Lucas Bandy parked my truck and I was able to rest assured I was safe after dinner to retrieve it. Going out in the city can be intimidating after hours. I appreciate that I could go out with my girls, and I was safe getting back into my vehicle after the night was over. I’m very grateful for his services 🙏🏼
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Date of stay: August 2023Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from TShoemakerMarriott, Guest Relations Manager at The Woodlands Waterway Marriott Hotel & Convention Center
Responded 4 weeks ago
Wow - this is awesome to read, P9407FKtracys! Thank you so much for the amazing review and feedback when it comes to Lucas. I've shared your kind words with the management team and they will be sure to pass along your review to Lucas. We can't wait to have you back - safe travels! Troy Shoemaker, Marketing Manager (troy.shoemaker@marriott.com)
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I left my business laptop in my room at checkout and did not notice until later that evening when I arrived in Dallas. I contacted the hotel and worked with Marilyn R. She was very responsive and helpful in ensuring I had my laptop back in my hands by 10 AM the next day. I sincerely appreciate her and her team’s support in helping me with my issue. Thank you Marilyn!!
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Date of stay: August 2023Trip type: Traveled on business
Value
Location
Service
Room Tip: Pool area was very nice. Hotel gym was also very good.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from TShoemakerMarriott, Manager at The Woodlands Waterway Marriott Hotel & Convention Center
Responded Aug 22, 2023
So happy that the team was able to get you your laptop, 937mitchl! Thank you for the kind words about Marilyn - I'll be sure to share this kind feedback with the hotel management team to ensure they are aware of your great experience. Safe Travels! Troy Shoemaker, Marketing Manager (troy.shoemaker@marriott.com)
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The restaurant/bar has good food and great service. Special shout out to Stacey during the day and Marissa in the evenings Very good friendly service. Try the French dip, with a side salad, blue cheese dressing.
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Date of stay: August 2023Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from TShoemakerMarriott, Manager at The Woodlands Waterway Marriott Hotel & Convention Center
Responded Aug 22, 2023
So happy that your experience with Stacey went so well, caff585! Thank you for staying and for the kind review. We appreciate it. Troy Shoemaker, Marketing Manager (troy.shoemaker@marriott.com)
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
My husband and I had a wonderful stay! Liz was so welcoming and answered all our questions! Her complimentary voucher for breakfast made us feel extra special and it was a great ending to our stay- thank you!
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Date of stay: July 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from TShoemakerMarriott, Manager at The Woodlands Waterway Marriott Hotel & Convention Center
Responded Jul 26, 2023
Hello, 499breeh! Thank you so much for the kind review and especially the kind words about Liz - she definitely is a wonderful asset to the team. I have shared your kind feedback with the hotel management team to ensure that she gets the recognition that she deserves. Safe Travels - hope to see you next time. Thank you, Troy Shoemaker, Marketing Manager (troy.shoemaker@marriott.com)
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
One word…Glenda!!! We walked into the restaurant to have breakfast, but what we had was our day made by the most precious and genuine server, Glenda! Glenda radiates and makes your experience above and beyond a simple meal. Everyone needs a Glenda in their lives! 🥰
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Date of stay: July 2023Trip type: Traveled with family
Value
Location
Service
Room Tip: Great place to stay in the center of so many things to do!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from TShoemakerMarriott, Manager at The Woodlands Waterway Marriott Hotel & Convention Center
Responded Jul 25, 2023
Glenda definitely is worth the visit to Acqua, 143kandib! Thanks for acknowledging her and for writing such a kind review about your experience. Don't hesitate to reach out to us if there is anything we can do for you in the future. Safe Travels, Troy Shoemaker, Marketing Manager (troy.shoemaker@marriott.com)
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This review is for my experience with front desk only. I did not stay at the hotel but did go to the bar. Great bartenders! I briefly spoke with Liz and Marco (or Marcos) at the front desk ( not at the same time) asking about parking and rates for rooms. They were both cold, uninformative, did not smile, very short and couldn’t be bothered. We ended up getting a room at Hyatt Centric at Market Street Shops where front desk staff was NIGHT AND DAY compared to here.
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Date of stay: July 2023Trip type: Traveled with friends
Location
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Fred Domenick, General Manager at The Woodlands Waterway Marriott Hotel & Convention Center
Responded Jul 22, 2023
Dear V23224fbshannone, I am sorry you did not have a good experience with our front desk. Our staff is trained to be friendly at all times. We will address your concerns with the front desk leadership team. Sincerely, Fred Domenick General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
$260 - $390 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
woodlands waterway marriott hotel the woodlands, marriott woodlands waterway, marriott the woodlands, the woodlands marriott
LOCATION
United StatesTexasThe Woodlands
NUMBER OF ROOMS
345
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Frequently Asked Questions about The Woodlands Waterway Marriott Hotel & Convention Center
Which popular attractions are close to The Woodlands Waterway Marriott Hotel & Convention Center?
Nearby attractions include Cynthia Woods Mitchell Pavilion (0.3 km), Market Street The Woodlands (0.4 km), and The Gooses Acre Irish Pub (0.2 km).
What are some of the property amenities at The Woodlands Waterway Marriott Hotel & Convention Center?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at The Woodlands Waterway Marriott Hotel & Convention Center?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at The Woodlands Waterway Marriott Hotel & Convention Center?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at The Woodlands Waterway Marriott Hotel & Convention Center?
Yes, free public parking nearby, a parking garage, and paid private parking on-site are available to guests.
What are some restaurants close to The Woodlands Waterway Marriott Hotel & Convention Center?
Conveniently located restaurants include Schilleci's New Orleans Kitchen, Tommy Bahama Restaurant & Bar, and Grimaldi's Pizzeria.
Are there opportunities to exercise at The Woodlands Waterway Marriott Hotel & Convention Center?
Yes, guests have access to a pool and a fitness centre during their stay.
Is The Woodlands Waterway Marriott Hotel & Convention Center located near the city center?
Yes, it is 0.6 km away from the centre of The Woodlands.
Are any cleaning services offered at The Woodlands Waterway Marriott Hotel & Convention Center?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at The Woodlands Waterway Marriott Hotel & Convention Center?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does The Woodlands Waterway Marriott Hotel & Convention Center offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.