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A Nice Hotel. My Room was very clean. It had a bedroom area and a living room area. Which I felt made the room a little dark and not seem as big. Good wifi, Friendly Staff, and a Nice breakfast.
We arrived on Tuesday and...More
We stayed here for two days and the location was great. The rooms were clean, the breakfast was great and there were different options on some items both days. The waffle maker was a hit with our kids. We didn't use the pool because the...More
We stayed here for one night before hopping on our cruise. Hotel is clean, staff was friendly, room was nice. Things look nice cosmetically. Indoor pool seemed hopping, although we didn’t use it.
The breakfast was standard hotel breakfast fare, we enjoyed it.
Thank Brandi K
Response from Myisha M, Manager at Fairfield Inn & Suites Texas CityResponded 22 February 2018
Your feedback is truly appreciated for it is one of the most important tools that allows us to improve the quality of our service. I want to assure you that guest satisfaction is of the utmost importance to us and these issues are being addressed....More
We stayed here for a wedding in early Jan. The hotel was fine but the room was musty (close to the pool) and quite dated. The tub was stained and chipped etc. It wasn't awful but it wasn't anything fancy. It's not a great area-...More
Response from Myisha M, Manager at Fairfield Inn & Suites Texas CityResponded 16 February 2018
We are truly sorry that we did not succeed in creating a memorable experience for you,
I hope that you might give us a chance to make it right next time you find yourself in the area.
Hotel rooms were booked after the hurricane and we were told the hotel was ok. When we arrived we found the hotel was closed and we had to scramble to find a hotel with two rooms available. I called corporate headquarters and gave them our...More
Thank Terry C
Response from TMIHospitality, Manager at Fairfield Inn & Suites Texas CityResponded 18 October 2017
Dear Terry C,
Thank you for your review of our Fairfield Inn & Suites Texas City. We are terribly sorry to hear of the mix-up that occurred. Our hotel has been closed for some time in relation to damage done by the hurricane and we...More