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Extended Stay America - Dallas - Richardson

Traveler (48)
Room & Suite (41)
Dining (7)
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901 E Campbell Rd, Richardson, TX 75081-1819 See on map
Free Wifi
Free Parking
Breakfast included
Non-Smoking Hotel
Fitness center
2.5 Star accommodation
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Offers from Extended Stay America - Dallas - Richardson
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3 Feb4 Feb
1 room, 2 adults, 0 children
Standard Room
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Reviews (87)
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1 - 5 of 86 reviews
Reviewed 1 week ago via mobile

Very Rude, not guest friendly, there was a small mark of dye on the sink they charged me 57$ as penalty. I stayed for more than 30 days and end up giving 350 as penality, they smell cigrette one day and charged me 270 dollars...More

Date of stay: January 2019
Thank mike19902015
Response from 00esa, Manager at Extended Stay America - Dallas - RichardsonResponded 1 week ago

We appreciate your candid comments about your stay at our hotel. We were disappointed to read your feedback, and we apologize for your less than stellar stay. Our team prides itself on delivering wonderful hospitality, so we are sorry this was not your experience with...More

Reviewed 3 weeks ago

The first "suite" they put us in was right next to the "elictric or boiler room" which was very loud(the staff was aware of this room...before they put us in the room next door.) The unit would switch on in the middle of the night...More

Date of stay: December 2018
Thank Jessica L
Response from 00esa, Manager at Extended Stay America - Dallas - RichardsonResponded 3 weeks ago

Jessica, thank you for choosing our hotel, and we apologize for the issues you experienced during your stay. Our entire team prides itself on providing a first-rate experience, and we regret that we did not succeed this time. Your experience is not representative of our...More

Reviewed 3 December 2018

I got to the hotel exhausted from driving all the way from Memphis. Lawrence checked me in and he was as nice as he could be and it was a quick check-in with only one person ahead of me. My room was 239 and with...More

Date of stay: December 2018
Thank jansjourneys
Response from 00esa, Manager at Extended Stay America - Dallas - RichardsonResponded 3 December 2018

Thank you for sharing your thoughts online and letting us know about your visit at Extended Stay America. It was a pleasure knowing you had a great stay with us and that you enjoyed the spaciousness of your well-maintained room. However, we are sorry that...More

Reviewed 12 September 2018 via mobile

I stay in hotels weekly, and for the price you pay to stay in this hotel, you are essentially throwing your money away. Do not be fooled by things like “free breakfast” etc. The multitude of options within one mile of this place at similar...More

Date of stay: September 2018
Thank TWK22TWK
Response from 00esa, Manager at Extended Stay America - Dallas - RichardsonResponded 12 September 2018

Thank you for your review. Please accept our apologies for the difficulties you encountered during your stay. We assure you that we have discussed your feedback with the concerned departments, and we’re taking immediate actions to prevent such incidents from happening again. We hope to...More

Reviewed 26 July 2018 via mobile

I have been traveling my entire adult life and this is the worst hotel I have ever stayed in. Room was filthy. Carpet had gum stuck on it in several places, stained, food under the couch, worn out furniture, etc......just nasty !!! Checked in the...More

Date of stay: July 2018
Thank Edperk1952
Response from 00esa, Manager at Extended Stay America - Dallas - RichardsonResponded 24 August 2018

We sincerely apologize for the service issues you experienced and regret the inconvenience it caused. Our goal is to provide clean and comfortable accommodations to each and every guest, and we are disappointed that we fell short during your stay. Rest assured your comments will...More

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Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Less
Hotel class
Contact Information
Hotel Amenities
Breakfast included
Free Parking
Fitness Center with Gym / Workout Room
Free High Speed Internet (WiFi)
Dry Cleaning
Hot Tub
Meeting Rooms
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Self-Serve Laundry
Room Service
Room types
Kitchenette, Non-Smoking Rooms
Hotel class
Contact Information
Room types
Kitchenette, Non-Smoking Rooms
Number of rooms
Price range
US$70 - US$87 (Based on Average Rates for a Standard Room)
Formerly known as
Homestead Dallas Richardson
United States > Texas > Richardson
Hotel class
Contact Information
Room types
Kitchenette, Non-Smoking Rooms
Number of rooms
Price range
US$70 - US$87 (Based on Average Rates for a Standard Room)
Formerly known as
Homestead Dallas Richardson
United States > Texas > Richardson
Traveler (48)
Room & Suite (41)
Dining (7)
Pool & Beach (1)
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Questions & Answers
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6 July 2014|
AnswerShow all 4 answers
Response from J S | Reviewed this property |
While I do know they were having some issues with a few of the rooms, the room I had was fine. the only minor issues were as follows, you should always block the bottom your door at night with a towel to prevent bugs or... More
Room Tips
"This place is a JOKE not a funny one either"
3 weeks ago
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"Ask for a room facing the back of the hotel or at least not facing Wendy's."
2 Dec 2018
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"Interior rooms all have a nice view of the courtyard with pool, which is pretty any time of year."
3 Jan 2018
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"remember to pack your own tablespoons"
30 Dec 2017
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