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Extended Stay America - Dallas - Richardson

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Traveler (46)
Room & Suite (29)
Dining (8)
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Overview
  • Excellent20%
  • Very good21%
  • Average12%
  • Poor16%
  • Terrible31%
Travelers talk about
AMENITIES
Free Wifi
Free Parking
Pool
Non-Smoking Hotel
Fitness center
Kitchenette
Pets Allowed
2 Star Hotel
All hotel details
Additional information
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Rooms
1 Jul2 Jul
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1 room, 2 adults, 0 children
Standard Room
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Reviews (80)
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1 - 5 of 79 reviews
Reviewed 26 March 2018

If your main concern is cost this may be a decent option. But if you want a quality experience this is not for you. First, I had to wait 15 minutes at front desk to check in. I do not consider this the fault of...More

Review collected in partnership with Extended Stay
Thank Jennifer M
Response from 00esa, Manager at Extended Stay America - Dallas - RichardsonResponded 27 March 2018

Jennifer, thank you for being our guest. We are pleased to know you liked our courteous associates and had an overall good stay. However, we are sorry for the inconvenience you experienced in your room and with the breakfast. We will make note of your...More

Hotel's Favorite
A TripAdvisor Member
2
Reviewed 15 November 2017 via mobile

I want to thank the whole staff at extended stay America in Richardson Texas.Special thanks to Antonio,mirrend,kristal,.They have provided exceptional service to me the peaceful and quietness, politeness rooms are very clean .The maintenance man and housekeepers are very excellent at keeping everything in perfect...More

Thank A TripAdvisor Member
Response from 00esa, Manager at Extended Stay America - Dallas - RichardsonResponded 16 November 2017

It was a pleasure having you as our guest at Extended Stay America. We are thrilled to read your stay was an enjoyable one and you liked the courteous service provided by our staff. On behalf of our entire team including Antonio, Mirrend, and Kristal...More

Reviewed 27 February 2018

This is a nice place to stay. All things were in proper order and internet was working too. It is very convenient to reach out to this place too. The staff is friendly. I recommend this hotel for everyone.More

Review collected in partnership with Extended Stay
Thank preets445
Response from 00esa, Manager at Extended Stay America - Dallas - RichardsonResponded 28 February 2018

Preet, thank you for recommending Extended Stay America to fellow travelers. It’s a pleasure to read you had an enjoyable time with us and liked our convenient location which was ideal for your needs. On behalf of everyone here, we look forward to welcoming you...More

Reviewed 12 February 2018

The room was clean. Bed was very comfortable. Check in staff was great. Only negative is there was no one there at check out to provide a receipt. The location is great. Price was great. Highly recommended this location.More

Review collected in partnership with Extended Stay
Thank wandac684
Response from 00esa, Manager at Extended Stay America - Dallas - RichardsonResponded 12 February 2018

Thank you for being our guest at Extended Stay America. We are pleased your stay with us was enjoyable and that you were impressed with the comfort of your room. We appreciate you recommending us and look forward to welcoming you back soon. Sincerely, Hotel...More

Reviewed 12 January 2018

NO shampoo in shower Phone not working-plug pulled out and broken Fleas in bed from previous occupants or pets No coffee maker in room No dishes in kitchen Dirty room overall and had to request another Requested king bed but booked into room with 2...More

Review collected in partnership with Extended Stay
Thank R1042PTgaryd
Response from 00esa, Manager at Extended Stay America - Dallas - RichardsonResponded 13 January 2018

Gary, we would like to sincerely apologize for the issues you experienced during your stay. We believe in a providing a clean and fresh environment for our guest, and we fell short in providing you this time. We have immediately brought this to the attention...More

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About
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Hotel Amenities
Free Parking
Self-Serve Laundry
Dry Cleaning
Meeting Rooms
Room amenities
Microwave
Things to do
Pool
Hot Tub
Tennis Court
Fitness Center with Gym / Workout Room
Details
Price range
US$71 - US$91 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms
Details
Price range
US$71 - US$91 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms
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Traveler (46)
Room & Suite (29)
Dining (8)
Pool & Beach (1)
Questions & Answers
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myl0j0
6 July 2014|
AnswerShow all 4 answers
Response from J S | Reviewed this property |
While I do know they were having some issues with a few of the rooms, the room I had was fine. the only minor issues were as follows, you should always block the bottom your door at night with a towel to prevent bugs or... More
0
Votes
Room Tips
"Interior rooms all have a nice view of the courtyard with pool, which is pretty any time of year."
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"remember to pack your own tablespoons"
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"Choose a different hotel!"
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"Just be patient and nice ;)"
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