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Comfort Inn & Suites Monahans

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Traveler (6)
Room & Suite (16)
Dining (3)
Overview
  • Excellent32%
  • Very good20%
  • Average11%
  • Poor20%
  • Terrible17%
Jun 24, 2017
“Poor staff and customer service.”
Jan 28, 2017
“Ripped off, blown off, p*ssed off”
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Rooms
Suites
Fitness center
2 Star accommodation
All hotel details
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Rooms
26 Aug27 Aug
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (34)
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1 - 5 of 33 reviews
Reviewed 24 June 2017 via mobile

We stayed at this hotel en route to Big Bend. We selected this hotel based on convenience to the freeway. Our reservation initially was for 2 rooms and was booked months in advance. Prior to our trip, I had to cancel one of the rooms....More

1  Thank Jamie O
Response from TXC21, General Manager at Comfort Inn & Suites MonahansResponded 14 July 2017

Jamie, While it was a pleasure having you here as our guest, your feedback regarding the billing and cancellation caught my attention. I am extremely sorry that you do not agree with our policies regarding the second guaranteed reservation you had and rest assured I...More

Reviewed 28 January 2017

Attempted to address my concern with management regarding the fact that the staff had taken my cash payment for the room AND billed my card, but was told: a) it was just a hold that would be lifted; b) management was on a cruise and...More

2  Thank dixiedm
Reviewed 12 September 2016 via mobile

I've stayed here 3 times and I'm very comfortable. The people are always friendly and helpful and the check on process is quick. Very large room and an indoor pool and spa which is the main reason I stay here.

Thank mbills0714
Reviewed 11 June 2016 via mobile

This hotel has the potential of being something great. Unfortunately, the cleanliness and routine maitenance of the facility is lacking. Upon entering our room we found the room to be very hot and humid. Luckily the ac unit worked. The walls of our room were...More

Thank David H
Response from TXC21, Manager at Comfort Inn & Suites MonahansResponded 14 June 2016

Mr. David, We want to thank you for taking your time to write a review. It was good to hear that our front desk, Lisa, did an amazing job! It always makes us happy to hear that our friendly staff are always doing their best...More

Reviewed 26 April 2016

The motel was clean and nice. Some cosmetic repair could be done around the air conditioner, but overall the room was fine. The daytime receptionist couldn't seem to find our Choice Hotel number (she put in the wrong phone number ) and seemed annoyed that...More

Thank Dawna Leigh W
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About
Amenities
Top amenities
Free Parking
Pool
Free High Speed Internet (WiFi)
Breakfast included
Fitness Center with Gym / Workout Room
Hotel Amenities
Free Parking
Wheelchair Access
Breakfast included
Breakfast Available
Children Activities (Kid / Family Friendly)
Business Center with Internet Access
Things to do
Pool
Fitness Center with Gym / Workout Room
Indoor pool
Details
Price range
US$169 - US$408 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$169 - US$408 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Add Photo Photos
Traveler (6)
Room & Suite (16)
Dining (3)
Pool & Beach (2)
Business Center & Event Rooms (4)
Questions & Answers
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Room Tips
"2nd floor was nice."
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"No room service, no restaurant at this location"
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"the rooms with a jacuzi were wonderful ~"
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"Do not choose this hotel."
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