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This is a typical Holiday Inn Express. It’s a decent, clean place to stay. Our king suite had a nice balcony overlooking the pool. The pool is better than average. The room furnishings were comfortable. Our only service issue was when we called for more...More
very nice inn, auto upgrade to a suite as a rewards member. All the regular amenities available and easy to use. comp breakfast good. the only small problem is the location is hard to find, only a small sign by the street on a one...More
Thank Charles E
Response from Nancy B, Front Office Manager at Holiday Inn Express Hotel & SuitesResponded 3 weeks ago
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.
spent one night here when passing through down. Its a solid choice overall, though is getting to look a little run down. Poor water pressure in the shower. Room smelled damp when we came in and was freezing. I turned off the air entirely and...More
Average room with a nice pool and hot tube. Very nice and fresh morning buffet. Only complaint is that I asked when check out was, I was told it was 12:00. I came back to the hotel after a meeting and wanted to take a...More
Response from Nancy B, Front Office Manager at Holiday Inn Express Hotel & SuitesResponded 1 week ago
Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome...More
Really enjoyed our two nights here. Clean comfortable rooms, very spacious, and breakfast was excellent. Special mention to Becky who spoke to us at breakfast time and gave us ideas for places to go for trail riding in Bandera, and to the lady at the...More