NYLO Las Colinas Hotel, Tapestry Collection by Hilton

NYLO Las Colinas Hotel, Tapestry Collection by Hilton

You just can’t beat a waffle shaped like TX!
Traveler (518)
Guest room bath
Room & Suite (233)
Pool
Pool & Beach (85)

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About

4.5
#1 of 87 hotels in Irving
4.5 of 5 bubbles
Location
4.5 of 5 bubbles
Cleanliness
4.3 of 5 bubbles
Service
4.2 of 5 bubbles
Value
Our business-friendly hotel delivers a boutique feel thanks to our loft-style rooms and exceptionally tailored service. NYLO Las Colinas Hotel features: -Pet-friendly -Free WiFi -Free five-mile shuttle -Fitness center and pools -Nine miles from DFW airport The LOFT restaurant and bar offers all-day dining, to-go snacks, and live music. For weddings and events, choose from six distinct venues including our pool deck, ballroom, and open-plan spaces. We're located near corporate offices and have plenty of leisure activities nearby. Make the most of your stay with our free five-mile shuttle.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Pool
Bar / lounge
Kids stay free
Pets Allowed ( Dog / Pet Friendly )
Business Center with Internet Access
Electric vehicle charging station
Parking
Wifi
Pool / beach towels
Outdoor pool
Heated pool
Restaurant
Breakfast available
Breakfast buffet
Snack bar
Poolside bar
Conference facilities
Banquet room
Meeting rooms
Baggage storage
Newspaper
Non-smoking hotel
Outdoor fireplace
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Room features
Air conditioning
Desk
Housekeeping
Safe
Flatscreen TV
iPod docking station
Bath / shower
Complimentary toiletries
Telephone
Iron
Laptop safe
Wake-up service / alarm clock
Hair dryer
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
3.0 of 5 stars
HOTEL STYLE
Green
Charming
Languages Spoken
English, Spanish
Hotel links
Special Offer:Hilton Honors Discount Offer

Location

1001 West Royal Lane, Irving, TX 75039
Getting there
Car recommended
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travelers to find restaurants and things to do within walking distance.
Grade: 50 out of 100
50
Dallas/Fort Worth International Airport
Love Field
4.5
4.5 of 5 bubbles2,046 reviews
Reviews summary
This summary was created by AI, based on recent reviews.
Powered by AI

At NYLO Las Colinas Hotel, part of the Tapestry Collection by Hilton, guests often commend the service for its warmth and attentiveness, despite occasional inconsistencies. Its favorable location is popular for easy access to transit, businesses, and local dining. The hotel's industrial chic atmosphere and cleanliness receive high marks, though opinions on the functionality of the stylish decor vary. While the unique room design and amenities are generally praised for comfort and value, some guests feel certain aspects could be improved.
Location
Convenient
Atmosphere
Stylish
Rooms
Modern
Value
Reasonable
Cleanliness
Spotless
Service
Attentive
Amenities
Satisfactory

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2,046Reviews14Q+A100Room tips
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Detailed Reviews
Carlene G wrote a review Sep 2023
Hotel's Favorite
5.0 of 5 bubbles
Chatter and Veronica H were great. We were in a business trip and congregated in the lounge were we were tended to immediately. Thank you for enjoying your job and maki g our experience enjoyable.
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Date of stay: September 2023
3.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Traveled on business
Room Tip: Retro, fun and clean hotel! Keurig was available in room, but not all rooms have mini...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from NYLOLasColinasGM, General Manager at NYLO Las Colinas Hotel, Tapestry Collection by Hilton
Responded Sep 14, 2023
33carleneg, it's a joy to hear that your business trip was made comfortable by our dedicated team members, specifically, Chatter and Veronica. It's wonderful to know that their attentive and swift service added value to your experience at NYLO Las Colinas Hotel, Tapestry Collection by Hilton. Looking forward to welcoming you back again on your future business trips.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Rodney W wrote a review Apr 2020
4.0 of 5 bubbles
I been meaning to write this wrote. I really appreciate the lobby floor, which caused an relaxing atmosphere and that I knew I can rewind. . Loft Style rooms ar cool. Bartender could have been a little more engaging. Short young girl from front office was very nice at check out. I will be back.
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Date of stay: February 2020Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Will T, Other at NYLO Las Colinas Hotel, Tapestry Collection by Hilton
Responded Jul 20, 2020
Thank you for your time in posting your review of your stay. We have shared your feedback with our team and hope to have the opportunity to welcome you again to the hotel again soon. Next time travel has your searching for hotels in Las Colinas, reach out and let us know how we may assist in booking your next stay.
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A lot to digest? Read an AI-generated summary of recent traveler reviews.
marvelousadc wrote a review Jan 2020
5.0 of 5 bubbles
Stay was great, hotel is great, very unique! staff was amazing and very attentive. The bed was very very comfortable. I would highly recommend this hotel and would definitely stay here again. The location is great and within a mile or two of anything you may need, walmart, ross, TJ Maxx, cvs, restaurants! I really enjoyed my stay!
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Review collected in partnership with Tapestry Collection by Hilton
Date of stay: January 2020
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Cory_Randolph, General Manager at NYLO Las Colinas Hotel, Tapestry Collection by Hilton
Responded Jan 24, 2020
Thank you so much for staying with us! We're thrilled that you so thoroughly enjoyed your NYLO Las Colinas experience. And we've got more to come - we will be presenting our first floor of newly designed guestrooms next month. Come back and see us soon!
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E'Faye wrote a review Aug 2020
2.0 of 5 bubbles
The shuttle service isn't operating, there's a not so gentle man who works at the counter who sleeps and when you wake him up he's not the friendliest. I, as well as the front desk clerk, had to call housekeeping multiple times to get our room cleaned, overall I just never felt comfortable. My fellow colleagues opted to change hotels after staying 1 night and ended up having a MUCH better experience less than 2 miles away. Not too mention at a lower price with more amenities. I love Hilton, this one in particular I will not be a returning guest.
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Date of stay: August 2020Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Nick wrote a review Feb 2020
1.0 of 5 bubbles
This hotel has all the charm as a Gulag. The perfect place to visit if you love cold, dark and dreary accommodation. Who needs the comforting feel of carpet or paint, or working lights.

The decor is not up to everyones taste but the biggest issue is the horrible design. The bed is in the center of the room with the headboard facing the window. This creates issues. No way to easily look out the window. You have to be a yoga instructor to actually open and close the window shade, and the air unit is right next to your head and its super loud.

There is only one light switch to control all the lights, including the bathroom. This means you either have full lights on or are in pitch black.

The cold cement just feel like I am sleeping in a warehouse. But the wort problem is the the shower opens up to the rest of the room making the whole room damp. Also the exposed concrete shows tons of black mold not the thing you want to see in your hotel room.
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Date of stay: February 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Cory_Randolph, General Manager at NYLO Las Colinas Hotel, Tapestry Collection by Hilton
Responded Feb 29, 2020
Thank you so much for giving us a try here at NYLO Las Colinas Hotel. We certainly apologize that our loft-inspired design isn't necessarily your cup of tea. We do hear you on some of our room arrangements and are happy to report that we will be presenting our newly designed guestrooms beginning in March. And we assure you that the black patterns along the concrete are simply calcium deposits from the initial forming of the concrete and not mold.
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Shaun Patrick wrote a review Jan 2021
Dallas, Texas
1.0 of 5 bubbles
NOTE: This is the first time I have ever left a review for a place, so there is definitely a reason for it.

I stayed at this hotel with my girlfriend. From the pictures, it looks very nice but then inside it was smaller than we expected, especially the bathroom. The sink in a 'miniature' sink. It is so small that it is hard to wash your hands and it's extremely close to the wall/mirror making it hard to even brush your teeth and stand at the sink while looking into the mirror.

No glasses to drink from were provided so we ended up drinking our wine directly from the bottle. Fancy hotel, right?

After leaving, we realized that we had left an expensive piece of black lingerie behind in the white sheets as I had not realized she had left it there when I pulled the comforter back over to make the bed when leaving.

I called the hotel two days later when we had realized this. They said that housekeeping would give me a callback. After a week of not hearing from them, I called again, talking to the front desk again and they assured me that they would get back to me. Then again almost 10 days later I had to follow up. I left a voice message directly with housekeeping and never received a response.

Today, I finally called in for the FIFTH time since we stayed there. I asked directly for the general manager which quickly followed up with housekeeping only to inform me that nothing was found. He said that housekeeping claims that they called me and left me a voicemail after my second follow up call, which I never received.

KEY POINTS:
- It should not have taken two calls and over 10 days to receive a response from housekeeping (as they claim they did)
- It should not have taken me five calls over nearly a 30 day period to get a manager to finally give me a final answer
- It is very hard to believe that no one was able to locate a black piece of bodysuit lingerie (a very large piece of material) bundled up in white bedsheets after washing them

While the general manager was very nice about everything after the fact, I feel that there was much more they could have done to communicate and accommodate us for such poor customer service.
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Date of stay: December 2020
2.0 of 5 bubblesValue
2.0 of 5 bubblesRooms
1.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Cory Randolph, Owner at NYLO Las Colinas Hotel, Tapestry Collection by Hilton
Responded Jan 18, 2021
Dear Shaun Patrick S, Thank you for your recent visit to NYLO Las Colinas and for providing feedback about your stay. As discussed over the phone a member of my team did try to reach you but was unsuccessful in doing so, and despite a thorough search of your wife's lingerie both on property and in our laundry company's facility we were not able to find anything. Kind regards, Cory Randolph General Manager
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Nuvz wrote a review Jan 2020
Boulogne-Billancourt, France
1.0 of 5 bubbles
I know that the hotel will reply to this comment to tell me that it all depend on your taste!

I would simply recommend to avoid, as the whole concept of concrete without interior decoration is really bad, not environmental friendly and isolation is not possible and the heating and cooling system is extremely noisy. Impossible for me to sleep with that. If you switch if off, you end up in feeling cold too quickly.

You cannot walk bare foot and remember to keep you shoes or bring slippers.

Room lights are bad / poor and you cannot switch off lights from bedside.

I have travelling quite a lot and honestly difficult to recommend this hotel.
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Date of stay: January 2020Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Cory_Randolph, General Manager at NYLO Las Colinas Hotel, Tapestry Collection by Hilton
Responded Feb 4, 2020
Dear nuvzzz, Thank you for your feedback and I am excited to announce many of the details you have listed in your post are being addressed in our current soft renovation. By March 31st all guest rooms and public spaces will be refreshed and I encourage you to return then. Kind regards, Cory Randolph General Manager
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dupont traveller wrote a review Feb 2022
5.0 of 5 bubbles
Yo ppl who leave bad reviews don't know taste. This is a loft style minimalist hotel room that is absolutely everything I love about the Tapestry collection. No gross carpet, just clean concrete, clean lines, clean designer bathroom fixtures, clean sleek bed, and an absolutely awesome desk area that makes you feel like an executive.

Breakfast was phenomenal for $16, like eggs, all the breads, oatmeal, and all the staff were really nice and eager to help. Also saw there is a hot tub outside steaming away WOW.

The bed was HUGE for a King and super super plush like it was way more than I expected tbh. Also Keurig ftw.

Look if you like grandma style furnishings then go find an Embassy Suites or something, this is not for you and that's ok. You're probably the person who spills things all over hotel rooms. I want this place to stay clean and vibrant for the next time I visit.

Also can we say a fully outfitted gym.
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Review collected in partnership with Tapestry Collection by Hilton
Date of stay: February 2022
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Joshua French, General Manager at NYLO Las Colinas Hotel, Tapestry Collection by Hilton
Responded Feb 28, 2022
Good evening, Thank you very much for your feedback. We are so pleased you enjoyed your stay. Please come see us again soon. Kindest Regards, Joshua French General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
johnboyd2020 wrote a review Feb 2020
5.0 of 5 bubbles
I really enjoyed my stay and the environment , from the time of my arrival unit i left. I enjoyed eating at the restaurant and the food quality was great too. I loved the cleanliness of my room it felt large and open, not to crowded.
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Review collected in partnership with Tapestry Collection by Hilton
Date of stay: February 2020
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Cory_Randolph, General Manager at NYLO Las Colinas Hotel, Tapestry Collection by Hilton
Responded Feb 29, 2020
Thanks for your awesome review! We're thrilled that you enjoyed your NYLO Las Colinas experience and look forward to seeing you again soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
samotivator07 wrote a review Jul 2021
2.0 of 5 bubbles
Diamond member benefits do not match with the Hilton Honors system and the hotel. When I opened the app, it shows “$12-15 food & beverage credit.” When I checked in the hotel, the front desk staff told me there is no food credit this hotel. I was so confused. Also, the shower head did not clean properly. I saw pinkish residue over the shower head. I disinfected it myself because I don’t want a house keeper in and out after I started using the room. The only reason I give at least 2 stars is for the service of the front desk staff. Other than that, I want to give 0 star.
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Review collected in partnership with Tapestry Collection by Hilton
Date of stay: July 2021
2.0 of 5 bubblesValue
3.0 of 5 bubblesRooms
3.0 of 5 bubblesLocation
1.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
3.0 of 5 bubblesSleep Quality
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jerry Lui, General Manager at NYLO Las Colinas Hotel, Tapestry Collection by Hilton
Responded Jul 8, 2021
Thank you so much for staying with us, and please our most sincerest apologies for any miscommunication. Our team has been looking forward to this great new Hilton Honors incentive for our gold and diamond members and our front desk staff has been fully trained and versed. Please feel free to reach out to me directly (you may reach me at jlui@nylohotels.com) so that we can look into this further and re-train if needed. We'll also be happy to address your concerns with the showerhead. We hope to hear from you soon!
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Angela R asked a question Apr 2021
Orlando, Florida16 contributions36 helpful votes
Stayed a few years ago-great experience. Loved the pillows. Are they for sale?
Answer from Cory_Randolph
Irving, Texas
Hello Arthur I89, This review must have been from a guest who stayed prior to the hotel closing late April and cannot wait to return. Were you able to confirm a reservation or get what you were looking for? Is there anything my team or I can do for you now? Best Regards, Cory Randolph General Manager
Answer from Greg S
Dallas, Texas105 contributions53 helpful votes
Sorry, but that is something you'd need to call front desk. My delightful time there was as a wedding guest.
Answer from Cory_Randolph
Irving, Texas
Yes the heated pool is open year round.
Brandy T wrote a tip Yesterday
1 contribution
5.0 of 5 bubbles
"This is the best hotel you could stay at with very welcoming staff…"
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Christy S wrote a tip Jul 7
2 contributions
1.0 of 5 bubbles
"Terrible and absolute lie. No pool bar and no pool service- only reason I booked this. No bar until after 2 on weekends. Waste of money. "
Read full review
Stacey B wrote a tip Jul 4
2 contributions1 helpful vote
5.0 of 5 bubbles
"This hotel has the best staff ever the best southern hospitality."
Read full review
Jasmin B wrote a tip Jul 3
2 contributions
5.0 of 5 bubbles
"The bathroom sinks are so small"
Read full review
Melinda P wrote a tip Jun 2024
new york2 contributions6 helpful votes
5.0 of 5 bubbles
"It’s very walkable to some easy convenient places to eat and grab some things "
Read full review
Not the right property for you?
There are more places to choose from in the Irving area.
PRICE RANGE
₱6,771 - ₱10,157 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
nylo dallas las colinas hotel irving
LOCATION
United StatesTexasIrving
NUMBER OF ROOMS
200
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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NYLO LAS COLINAS HOTEL, TAPESTRY COLLECTION BY HILTON - UPDATED 2024 Reviews & Price Comparison (Irving, TX) - Tripadvisor

Frequently Asked Questions about NYLO Las Colinas Hotel, Tapestry Collection by Hilton
What are some of the property amenities at NYLO Las Colinas Hotel, Tapestry Collection by Hilton?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at NYLO Las Colinas Hotel, Tapestry Collection by Hilton?
Top room amenities include air conditioning, a flat screen TV, and a desk.
What food & drink options are available at NYLO Las Colinas Hotel, Tapestry Collection by Hilton?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at NYLO Las Colinas Hotel, Tapestry Collection by Hilton?
Yes, free parking is available to guests.
What are some restaurants close to NYLO Las Colinas Hotel, Tapestry Collection by Hilton?
Conveniently located restaurants include The Ranch at Las Colinas, The Keg Steakhouse + Bar - Las Colinas, and Andalous Mediterranean Grill.
Are there opportunities to exercise at NYLO Las Colinas Hotel, Tapestry Collection by Hilton?
Yes, guests have access to a pool and a fitness centre during their stay.
Are any cleaning services offered at NYLO Las Colinas Hotel, Tapestry Collection by Hilton?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at NYLO Las Colinas Hotel, Tapestry Collection by Hilton?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does NYLO Las Colinas Hotel, Tapestry Collection by Hilton offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at NYLO Las Colinas Hotel, Tapestry Collection by Hilton?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to NYLO Las Colinas Hotel, Tapestry Collection by Hilton?
Many travellers enjoy visiting Milican Blacksmiths Shop (13.4 km), Grapevine's Market on Main (11.6 km), and Heritage Park (12.7 km).
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