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Hilton Houston Westchase

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Traveler (232)
Room & Suite (48)
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About

#129 of 538 hotels in Houston
Location
Cleanliness
Service
Value
The Hilton Houston Westchase hotel is located in west Houston just off the Sam Houston Tollway, 30 minutes from both William P. Hobby (HOU) and George Bush Intercontinental Airport (IAH). It offers easy access to downtown Houston and more, and is near corporate businesses such as ABB, Halliburton and the SAP America Training Center. Enjoy a mesquite wood-grilled steak at the Rio Ranch restaurant with a 30-foot fireplace and Texas Hill Country atmosphere. Host a meeting for up to 900 guests.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Business Center with Internet Access
Conference facilities
Parking
Wifi
Outdoor pool
Restaurant
Breakfast available
Banquet room
Meeting rooms
Baggage storage
Concierge
Non-smoking hotel
Outdoor furniture
Shared lounge / TV area
Shops
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Air conditioning
Room service
Safe
Flatscreen TV
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
4.0 of 5 stars
HOTEL STYLE
Mid-range
Business
Languages Spoken
English, Spanish, Chinese
Hotel links
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mauionmymind08 wrote a review Feb 2024
Wheaton, Illinois193 contributions128 helpful votes
This hotel is a bit tired. Rooms are okay and bed was very comfortable, but the bathrooms need a total overhaul. Not only was it small, but the shower was awful. I had a major temperature issue in my shower where the water would go from ice cold to scalding hot (as in had to jump out of the stream because it was so hot) and it was like that each time I used it and left me very annoyed. This honestly could have been very dangerous in a situation where a child would have been using it. The noise level at this property was not great, and I did have to call the front desk one night when the room next to me had loud music playing until after 2am. I’m a pretty chill hotel guest, but I was working that weekend and there was zero chance of getting sleep between the music and activities happening in the room next to me. Breakfast was awful. My coworker and I were laughing about how it was by far the worst hotel breakfast experience we had ever encountered (we travel frequently for work!). I need to eat gluten free and they were very unsure of what I could and could not have and were just flat out rude about it. I did order an omelet and it was SO overcooked…Better overcooked than undercooked, I guess?! My coworker got avocado toast that took no less than 30 minutes to arrive, and her avocado was so undercooked that it couldn’t even be smashed. Needless to say, we opted for Starbucks breakfast the second morning. We have a work event in this area, but we will probably opt for a different hotel even though it’d mean a further drive.
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Date of stay: November 2023Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Michelle C wrote a review Aug 2023
1 contribution
Hotel's Favorite
The staff was the best thing about the hotel. Very helpful and friendly. The rooms were clean and comfortable. pool was a good size for a hotel. My only complaint is the rooms are a little run down (scuffed up walls and furniture, nothing major) and could use a facelift, and I could not get the fridge to work
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Date of stay: August 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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1SherriEl wrote a review Jan 2024
Charlotte, North Carolina24 contributions30 helpful votes
I’m sure this hotel was great back in the day but that day is not today. I arrived on Saturday and I had received an email saying I was upgraded which I appreciated. They upgraded me to a jr suite which was located at the end of the hall so it was a very nice view with all the windows! However I went to take a shower and it was full of bugs. I called downstairs and they offered to move me to another room on a higher floor and it was still a suite. Ok cool. I had to ask for a luggage cart because I was here for almost a week and I had a lot of stuff. She did bring me one back and I relocated. Both rooms-the wall paper was peeling in the bathroom, the doors to the bathroom were all scratched up and the molding was cracked around the bottom in the bathroom. There was a storm a couple of days later and when I returned to the room there was a leak in my room. That probably explains the weird smell I had caught a whiff of the day before. I called downstairs and they said they would move me again. Maintenance came to bring keys and a luggage cart because I thought to ask for one this time. He even helped me load my stuff up and move it to the other room which I was thankful for. I give it a 2 because the bed was comfy and there are a lot of good restaurants close by and it was convenient to the clinic I was working with. I thought since I am a gold member I would have been offered a credit to the restaurant or extra points or something for having to change rooms twice during my 6 day 5 night stay. But nope. Nothing. I will have to travel to the area often for work but I will definitely have to find somewhere else to stay.
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Date of stay: January 2024Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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kat42592015 wrote a review Oct 2023
Chicago, Illinois26 contributions17 helpful votes
Ok, where do I begin. When I walked in around 5:30pm on 10/9/23, I was greeted by the front desk staff, the young gentleman was very nice and friendly. I went to my room initially because the app said my electronic key was ready to use. Went to the 12th floor and nope, trek back down to the lobby and had to get a regular key. Frustrating to lug my stuff back downstairs. My room was really nice, size wise and they do clean it as well as possible but as all the reviews say, extremely outdated, needs everything replaced. What was really frustrating was the temperature of the water in the shower. Early in the morning, you turn on the water, you have to get in because you're on a time crunch. You stand there, sticking one arm at a time in the water and you're dying because it's so damn cold. By the time you get through most of your body, it finally warms up just in time to wash your hair. On my last morning there, I had a 7:20am flight so I was in that terrible cold shower earlier than I'd like to think about. Yes, I would run the water ahead of time as much as possible but come on! The hotel has potential, but they need to put some serious money into it. The hallway on the way to the elevators has some type of scented thing plugged in, I had to gag as I passed it everyday and wondered what needed to be covered up, scent wise. I've stayed at the Aria in Las Vegas, amazing smell when you walk in, they aren't trying to cover anything up, it's just a wonderful, stays with you and even provides a memory to reflect back on type of smell. Anyway, I was attending a conference. The room itself was fine, no issues there, however, each time we took a break to use the restroom down the hall by the restaurant, it was an adventure. We all laughed because you never knew which sink would leak out water and which would provide the soap. You also, typically had to use a roll of paper towel that sat on the counter that you had to rip off a piece to dry your hand. It was crazy. I would stay again if I absolutely had to, the convenience of attending my meeting and going up to my room during a lunch break was really nice. Sorry, I hate to give a negative review but maybe someone will listen and sink some money into this potential of a hotel. Nice employees though!
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Date of stay: October 2023
Value
Location
Service
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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The Iman Project wrote a review Sep 2023
Dallas, Texas3 contributions1 helpful vote
Racist & HORRIBLE customer service by Solomon & another woman at the front desk. Their rooms always smell like weed and when you ask for a certain floor one will tell you they are sold out. Another one will tell you they are 76% occupancy. They will never let you speak to a manger. The woman will claim she called a manager named “geno” The hotel and the front desk is trash.
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Date of stay: September 2023
Value
Location
Service
Trip type: Traveled with family
Room Tip: Each room smells like weed. The front desk staff is unprofessional. They are rude and very racist.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Michelle C wrote a review Jul 2023
9 contributions
+1
No one greeted me when I walked in. I stood there for over 5 minutes and no one said a word to me. The rooms need some serious work. You can see from my pictures that the door looks chewed up, the lamp looks “stained” for lack of a better word, there’s a hole in the bathroom ceiling, the shower curtain is falling apart, AC did not cool properly. I will not be back.
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Date of stay: July 2023Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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process08 wrote a review Jul 2023
3 contributions1 helpful vote
Hotel and staff were great. Room was spacious and clean. Breakfast was great and offered many different options. Restaurant food was delicious and bar was cozy. Staff was extremely pleasant. Only complaint was the small size of the bathroom, just a little cramped.
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Review collected in partnership with Hilton Hotels & Resorts
Date of stay: July 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Lady Q. wrote a review Jun 2023
Dallas, Texas293 contributions67 helpful votes
+1
Beautiful hotel. Rooms are very dated/old. Need upgrade. Bathrooms small water pressure good. Staff 50/50. Breakfast was okay. The website has incorrect information. There is no microwave in rooms even though it says so online. They honored it on the last day. I was told to check descriptions rather than them checking themselves. It's on the Hilton website. They still did not honor until my last day there. Pool outdoor, okay. Restaurant okay. Great location close to restaurants and shopping. Walking distance to and from. Close to downtown, Lakewood church..., variety of eateries. Clean for the most part. Free parking. Lots of vagrants in the area.
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Date of stay: June 2023Trip type: Traveled with family
Room Tip: Lots of restaurants around. Close to downtown.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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4realguy wrote a review Jun 2023
Reynoldsburg, Ohio146 contributions104 helpful votes
We stayed here while attending a wedding in the Houston area March 2022. The hotel was nice. We did not use the restaurant bur it seemed nice. We did not use many of the amenities such as the pool or fitness center. There were no issues, and the hotel represented the Hilton Brand.
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Date of stay: July 2022
Value
Location
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Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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229dwayne wrote a review Jun 2023
Austin, Texas6 contributions1 helpful vote
This facility definitely supports it high ratings. No only this stay but the numerous time I've stayed at this location all has been above expectations. The facility, staff and location are exceptionally good. The only time I have not stayed at Westchase is when they were booked up.
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Review collected in partnership with Hilton Hotels & Resorts
Date of stay: June 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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PRICE RANGE
₱6,119 - ₱8,232 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hilton houston westchase hotel houston, hilton hotel houston, houston hilton
LOCATION
United StatesTexasTexas Gulf CoastHoustonWestchase
NUMBER OF ROOMS
295
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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HILTON HOUSTON WESTCHASE - UPDATED 2024 Hotel Reviews & Price Comparison (TX) - Tripadvisor

Frequently Asked Questions about Hilton Houston Westchase
Which popular attractions are close to Hilton Houston Westchase?
Nearby attractions include Painting With A Twist (0.2 km) and Artisticore (1.0 km).
What are some of the property amenities at Hilton Houston Westchase?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
What food & drink options are available at Hilton Houston Westchase?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Hilton Houston Westchase?
Yes, free parking is available to guests.
What are some restaurants close to Hilton Houston Westchase?
Conveniently located restaurants include The Original Marini's Empanada House, Kasra Persian Grill, and Outback Steakhouse.
Are there opportunities to exercise at Hilton Houston Westchase?
Yes, guests have access to a pool and a fitness centre during their stay.
Are any cleaning services offered at Hilton Houston Westchase?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Hilton Houston Westchase?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Hilton Houston Westchase offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Hilton Houston Westchase?
The staff speaks multiple languages, including English, Spanish, and Chinese.
Are there any historical sites close to Hilton Houston Westchase?
Many travellers enjoy visiting Bayou Bend Collection and Gardens (12.4 km), Rienzi Mansion (12.8 km), and First Presbyterian Church of Houston (15.2 km).