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About
4.5
#29 of 542 hotels in Houston
Location
Cleanliness
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Value
Daily Mandatory Charge includes: Premium guest internet: daily $20 food and beverage credit for use in hotel restaurants and lobby bar: one-hour bike rental for two. Charge also includes Texas Recovery Fee. Bold, locally connected, and soulful, C. Baldwin, Curio Collection by Hilton delivers a special hotel experience in the heart of Houston's financial district. Named after the 'mother of Houston,' Charlotte Baldwin, our hotel is a destination for those who seek out individuality in themselves and in their lives. This groundbreaking hotel is conveniently connected to the Allen Center and Heritage Plaza, and places you within walking distance or a short drive from the city's richest cultural attractions, including downtown, Montrose, The Heights and Buffalo Bayou Park. We operate a complimentary shuttle within a 3-mile radius. Our accommodations offer a boldly stylish décor, floor-to-ceiling windows, glamorous textures and 55-inch multimedia TVs.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travelers to find restaurants and things to do within walking distance.
This summary was created by AI, based on recent reviews.
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The C. Baldwin, Curio Collection by Hilton garners praise for its central location, making it a convenient choice for exploring the city.
Travelers enjoy the hotel's eclectic atmosphere and clean, modern rooms, though some express concerns over room maintenance and value, highlighting unexpected fees and inconsistent service. While the hotel boasts a range of amenities, including a gym and shuttle services, the experience is somewhat marred by service issues that guests feel could be improved.
Location
Convenient
Atmosphere
Eclectic
Rooms
Modern
Value
Expensive
Cleanliness
Mixed
Service
Inconsistent
Amenities
Abundant
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I loved the hotel.. Rafael downstairs was the nicest man in the whole staff. If you are coming to Houston Texas, stay here. They have a 3 course meal for 20$. My only complaint Is the lighting in the rooms. I had a corner room & it should think about ceiling windows. In My shower .. the water took a long time to go down
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Date of stay: September 2022Trip type: Traveled as a couple
Room Tip:Add more drinks at the bar
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from General Manager, General Manager at C. Baldwin, Curio Collection by Hilton
Responded Sep 18, 2022
Dear Scott, Thank you for staying with us at C.Baldwin, Curio Collection by Hilton. It is fantastic to hear that you enjoyed our delicious on-site restaurant and had pleasant interactions with our friendly staff. We look forward to seeing you again in the future. Warm regards, Chris N General Manager
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We really enjoyed our staycation at C Baldwin. We stayed for 2 nights after Christmas and it was very quiet. The bartender said it’s been much busier during the week with business travelers, and quiet on weekends, which makes sense because this side of downtown has less “nightlife” than the north or east sides. The rooms and public spaces are brand new and gorgeously designed with a cool modern vibe. We didn’t get to try Rosalie for dinner, but we went for breakfast and everything was delicious. When I saw the amazing massive chandelier over the Lobby Bar it was a must to sit and have a drink there. There is a beautiful patio behind both the bar and Rosalie that would be a fabulous place to sit when the weather cooperates.
We booked a King Bed Large Corner Room on a lower floor, with a northeast view overlooking the front drive area. The large floor to ceiling windows on two sides let in tons of light during the day, and that’s the only positive thing I have to say about the lighting. At night you really notice the poor lighting in the room. The bath lighting is not bad but could use an additional recessed light in the ceiling. The entry area where the closet is has only one recessed light, positioned to shine on the mirror but not on the closet storage area, so you have a challenge seeing your things in the closet. The bedroom and lounge area only has one floor lamp and the two bedside lights, and no ceiling lights. In the Large Corner Room the floor lamp sits next to the sculptural wood rocking chair, which is beautiful but not comfortable. Forget about sitting on the sofa at night to read, it’s too dark. The only place you can read at night is in bed with the bedside lights on.
On the positive side, I loved all the finishes and interior design in the room. Between the bath vanity, the closet unit and the drawers below the TV there was plenty of storage. The bath and shower space was great, loved the tile, flooring and vanity design. I used the Hilton app to select my room and it was cool to see in advance what the options were and what our view would be. We were on the 4th floor and didn’t feel like we were missing out by not being on a higher floor. Despite my lighting criticisms I would definitely recommend the C. Baldwin.
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Date of stay: December 2019
Value
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from ShellyM1323, Front Office Manager at C. Baldwin, Curio Collection by Hilton
Responded Jan 9, 2020
Thank you for sharing your experience, We are delighted to know your stay with us was an amazing experience and thank you for choosing the C. Baldwin for your staycation. Your comments and concern with the room inadequate lighting will be discuss with management for improvements to come. We look forward to having you back to share another phenomenal occasion when visiting Houston again. Thank you again for making the C. Baldwin your home away from home.
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A nice hotel with a chill feeling about it. Pluses - in house restaurant ‘Rosalie’ is very nice and there are many other nice pubs and restaurants within 0.5 mile walk. Nice bright rooms with full wall windows. Minuses- “corner rooms’” come at a premium price and may not be true ‘corners’; breakfast ends at an usually early 1030 am on a Sunday Overall, acceptable.
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Date of stay: March 2020Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from ShellyM1323, Front Office Manager at C. Baldwin, Curio Collection by Hilton
Responded Mar 10, 2020
Dear valued Guest, Thank you for taking the time to provide feedback on your most recent stay. We would love to know what we could have done to make your stay a memorable one. Please feel free to share any comments or suggestions with us at any time. We do hope you give us another opportunity to be of service.
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Me and my fiance had a terrible experience at the C. Baldwin.
Let me just start by saying that I love the Rosalie restaurant, really like the hotel's aesthetic, and enjoyed attending the grand opening last year. Me and my fiance are always downtown and love popping in for a drink and a snack so I thought it would be a perfect location to celebrate our engagement with friends and family.
When I was making reservations I explained to the front desk and the concierge that this was for a very special occasion and that I would like to do something special for my fiance because she loves this hotel so much. I asked if they could put some items in the hotel room for our arrival (e.g. flowers, chocolate, champagne, or at least a note) but the staff didn't provide anything. I asked if a small slice of cake saying congratulations or happy engagement could be provided but nothing ever came of it. I actually don't think any of the staff ever really congratulated us on the entirety of the stay. My fiance also called the front desk requesting a room with a bathtub and she was upset with the way they responded. Lastly we live about one mile from the hotel and were told that the hotel car could not drop us off the next day, no exceptions.
If you plan on celebrating a special event, please look elsewhere.
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Review collected in partnership with Curio – A Collection by Hilton
Date of stay: January 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from ShellyM1323, Front Office Manager at C. Baldwin, Curio Collection by Hilton
Responded Jan 14, 2020
Thank you for sharing your experince, Our sincere apologies for the inconveninces experince. I certainly understand your frustration with your expectation not being meet. We do hope you will give us the opportunity to redeem your faith in us again. Congratulation on your engagement and have a blissful 2020. Thank you for staying with us at the C. Baldwin hotel.
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My wife and I flew from California and stayed at The C. Baldwin by Hilton for our anniversary get away and the staff made our stay memorable from the time we checked in to the time we checked out!
We were greeted with warm smiles by the manager of the hotel and a front desk attendant named Shelly. We told them we were on our anniversary and the manager and a bar tender named Laura brought complimentary wine to our room, that started the warm memories right there!
Our stay was very comfortable Kisha, Shelly, and Sheka were all very accommodating with coordinating our housekeeping needs and Laura’s bar tending skills are unmatched. She made sure we were fully taken care of while holding a very entertaining conversation with us, while making great drinks. It’s that type of hospitality from all the staff that will keep my wife and I coming back for future stays.
Shelly helped me secretly plan out were I could get the best flowers to surprise my wife while she was sleeping and Kisha even accommodated us $40 on our valet expenses. It’s the small considerate things like that, that adds value into guests experiences.
Thank you staff, I’ll send you postcards from California 😊
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Date of stay: January 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Tate H, Guest Services / Front Office at C. Baldwin, Curio Collection by Hilton
Responded Jan 18, 2022
Hi ez0ez0, What a wonderful review, thank you so much for sharing! I am thrilled to read our team members took very good care of you and went above and beyond to make your stay a memorable one! Happy to see it was a wonderful stay. Thanks for staying with us!
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This hotel has a nice vibe, almost like a better design team was used to create it. There are all these little details that I’ve found impressive. The valet was really kind. The front desk was very helpful, especially when I changed my reservation. The building is gorgeous - I think it’s a recent renovation (which is always my favorite type of hotel to stay in), but it’s done so well. The room has floor to ceiling windows, with beautiful curtains. The materials and interior design is just fantastic, so many details, like the lights by the bed, the materials that are used, the texture and finish of everything is very good. The chicken sandwich had fresh crisp French fries at the lobby bar last night. And the cappuccinos - like who expects a hotel lobby cafe to make a cappuccino this good (like the way the milk was heated created a sweetness that I just loved), paired with fresh fruit (pineapple, melon, strawberries, and mangos) and a croissant that was very good. If you travel, you know these things are all hard to do… like the fruit can be weird, or too ripe, or the croissants can be bready and kinda gross. The fitness room is legit! And it doesn’t smell like rubber tire off gassing, even though it’s new! (Does that make sense? Like, the last hotel I stayed in, I couldn’t work out in the fitness center, because it smelled like whoa toxic rubber from the floor). I saved my favorite part for last… I opened the door to my room, and there’s a Peloton bike next to my bed. Like legit. I’ve never used a Peloton. So, I used it yesterday and had way more fun than I expected - something about their hardware/software integration just makes it a magical experience. But, how cool that there’s a Peloton by the bed! That is the coolest thing for a single traveler like me! Anyway, I can tell that they’re running a skeleton crew at the moment, since travel has been low, but they’re working very hard, and I’m very impressed. By far my favorite hotel in this price category, A+ 100%
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Date of stay: June 2021
Rooms
Cleanliness
Service
Room Tip:Rooms that over look the plaza/park might have some music noise at night. And, I mean, book a...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Chris Niederschulte, General Manager at C. Baldwin, Curio Collection by Hilton
Responded Sep 8, 2021
nokopixel - Thank you for choosing C. Baldwin Hotel, we are delighted that you enjoyed your stay! The renovations were a success and so glad you enjoyed the Peloton bike, it is such a fun experience. We hope to be your choice in downtown Houston when travel brings you our way!
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My hubby and I had an amazing experience! This was our first time staying at the C.Baldwin, but it definitely will not be our last. The valet parking was incredible! The decor and ambiance was romantic and elegant. The floor to ceiling windows offered a supreme view of the city and the rooms were modern and spacious. Seeing our name on the menu to the television when we entered our room was a personal touch that made us feel special. It was so cool to have the menu and room service options digitally in the television. We had an amazing time and will definitely be back.
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Date of stay: February 2020Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from ShellyM1323, Front Office Manager at C. Baldwin, Curio Collection by Hilton
Responded Feb 17, 2020
Dear valued Guest, We are pleased your experience was a fantastic one and thanks for your excellent rating. We are very excited to hear that you enjoyed the hotel, staff, amenities and great location. All of us at The C. Baldwin Hotel, Curio Collection by Hilton look forward to having you stay with us again.
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I would recommend the C. Baldwin bar/restaurant. Excellent service!! Fast responses. Our waitress Brooke is very personable and very efficient. Our food was delivered timely, price was fair. Brooke constantly checks to make sure we are okay and very helpful selecting drinks or special items on the menu.
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Date of stay: January 2020Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from ShellyM1323, Front Office Manager at C. Baldwin, Curio Collection by Hilton
Responded Jan 26, 2020
Thank you for sharing your experience, We are delighted to know the interaction with the restaurant team was outstanding. We will proudly share the review with the team. Thank you for staying at the C. Baldwin hotel, making us your home away from home and we look forward to having you back.
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This is our first experience staying at this hotel and we were very impressed with the friendliness, cleanliness, and overall experience. We were pleasantly greeted from the moment and we pulled up to the front door. The large floor to ceiling windows in our room on the 17th floor gave us amazing views of the city. The beds were very comfortable with soft, white linens, which I love. The staff were all very helpful and friendly. It was all a very nice setting to our Lakewood Valentine’s Marriage Retreat which was very enjoyable as well. We recommend this hotel to anyone that wants a quality hotel.
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Date of stay: February 2020Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from ShellyM1323, Front Office Manager at C. Baldwin, Curio Collection by Hilton
Responded Feb 17, 2020
Dear valued Guest, Thank you for your great review. We are very thrilled that we exceeded the experience of an exceptional stay with us. We hope you visit us again in the near future.
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I stayed at this hotel for a work trip. My reservation was made to include a day earlier as I arrived at the hotel at 5:30AM. I called the day prior to confirm and pre-check-in as I knew my arrival time was odd. I'd strongly recommend doing that if you have a similar arrival time.
The person at front desk was pleasant and welcoming. The rest of my time was greeting with exceptional service. The hotel is pristine however lacks social space but I believe it was structured to cater for the working professionals and xpats who visit alot.
I had one problem where on my first try I wasn't getting hot water in the shower. I called and they sent maintenance up immediately and it was sorted out. I'm not big on carpet rugs but it was clean an did not have an odor.
Overall the service was good and the location was ideal to my work meetings which was a walk away using the sky bridges. I'd recommend this hotel to anyone.
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Date of stay: February 2020
Rooms
Service
Sleep Quality
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from ShellyM1323, Front Office Manager at C. Baldwin, Curio Collection by Hilton
Responded Feb 29, 2020
Dear Guest, Thank you for choosing The C. Baldwin Hotel, Curio Collection by Hilton. We loved having you as our guest! We are very happy to see that you enjoyed your stay, staff, amenities and our great location! . However, we would have loved to know what we could have done better to provide an exceptional stay with us. Please feel free to share your comments or suggestions and we hope you give us another opportunity to be of service in the near future!
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Unfortunately I couldn't find any good self-parking options nearby. You can find surface lots a few blocks away that may be a little cheaper, but I'm not sure that the trade-off in convenience and safety is worth it.
There are more places to choose from in the Houston area.
PRICE RANGE
₱12,660 - ₱19,504 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
doubletree houston, houston doubletree
LOCATION
United StatesTexasTexas Gulf CoastHoustonDowntown
NUMBER OF ROOMS
354
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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