SpringHill Suites Houston I-10 West/Energy Corridor
SpringHill Suites Houston I-10 West/Energy Corridor
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About
4.5
#201 of 542 hotels in HoustonLocation
Cleanliness
Service
Value
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HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Trendy
Charming
Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Pool
Free breakfast
Tennis court
Kids stay free
Children Activities (Kid / Family Friendly)
Parking
Wifi
Pool / beach towels
Outdoor pool
Bar / lounge
Breakfast available
Breakfast buffet
Snack bar
Wine / champagne
Airport transportation
Business Center with Internet Access
Conference facilities
Meeting rooms
Baggage storage
Convenience store
Newspaper
Non-smoking hotel
Outdoor fireplace
Outdoor furniture
Shared lounge / TV area
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
Room features
Air conditioning
Housekeeping
Safe
Bottled water
Microwave
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Location
1350 Broadfield Blvd, Houston, TX 77084-5125
Getting there
Hobby Airport
40.1 km•
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George Bush Intercontinental Airport
38.3 km•
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Rental Cars
1,189 Restaurants
within 10 kilometers
54Reviews1Q+A7Room tips
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Detailed Reviews
We were visiting family in March and wanted a hotel near them at a reasonable price. When we arrived, we had the best welcome by any hotel staff ever. It was personal, warm, kind, fun and informative. The property was beautiful, decorated in sea greens which that promoted a feeling of calm. The rooms and public areas were exceptionally clean. The self-serve breakfast area was well maintained and supplied and we liked the Texas-shaped waffle maker. This was definitely one of the most memorable stays I have ever experienced.
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Date of stay: March 2020
Value
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Highly recommend this place the friendly and welcoming front desk staff and manager (Alejandro). To the room and bathroom superbly cleaned and updated decor. To the very friendly housekeeping and excellent morning buffet breakfast. An a wonderful bartender (Marco) returning from a long day it was a great way to unwind and relax at their bar and a great selection of appetizers. I also had the pleasure to meet and chat with the GM (Shon) very pleasant friendly and attentive.
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Date of stay: January 2020Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from TeamMarriott, General Manager at SpringHill Suites Houston I-10 West/Energy Corridor
Responded Feb 6, 2020
Dear AdominguezN, Thank you for choosing the SpringHill Suites Houston I-10 West/Energy Corridor for your stay and for sharing your experience. It was a pleasure to read how much you enjoyed our modern accommodations, ideal location, appetizing breakfast, enhanced hospitality, and our in-house bar. I truly appreciate all your gracious compliments and praises about our devoted associates and will gladly share it with our entire team, especially Alejandro and Marco. It was an absolute delight serving you, and we all look forward to welcoming you back soon. Shon Tucker General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Alejandra, the bartender was amazing. She showed me the menu and gave perfect description of what to expect of dinner options. Excellent customer service and makes an awesome mule cocktail. She was able to handle high volume and you did not have to wait. She kept the area pristine. I will stay here again, I visit once a month, rooms were very clean and quiet. Highly recommended
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Date of stay: January 2020Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from TeamMarriott, General Manager at SpringHill Suites Houston I-10 West/Energy Corridor
Responded Jan 8, 2020
Dear time498, Thank you for recommending the SpringHill Suites Houston I-10 West/Energy Corridor to future travelers. We are delighted Alejandra took excellent care of you and made your visit even more memorable. We will be sure to share your compliments with her. It is also nice knowing you were pleased with our well-appointed accommodations. Your continued business is the best recommendation there is. Thank you again; we look forward to your next stay! Shon Tucker General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Arrived at hotel to check in, unfortunately there was no one at the desk. Waited with another customer for approximately 10 minutes still no one came to the desk. Other customer lost his cool and started ringing a desk bell which we had attempted previously. Felicia finally came out from the back to attend to us. When it was my turn to check in it took her approximately 30 minutes to figure out how to obtain my reservation and give me a key to my room. Throughout this process she never once apologized or explained why she was experiencing a delay in processing my entry. Extremely poor customer service at this facility. I contacted Marriott and they in turn contacted the management. Management called me to inform me that they had no record of my staying there. I have the paperwork with the exact address of the location. I cannot recommend this hotel to you.
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Date of stay: November 2022Trip type: Traveled on business
Value
Rooms
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ok, so this is going to be my first ever negative review. Like everyone else, I wish there was an option to give ZERO STARS.
I am a Marriott TITANIUM Elite member (the hotel management can verify it by looking up my reservation). The reason I mentioned that is because obviously I have spent decent money to stay at the Marriott properties. I personally despise Marriott Franchise properties because of the obvious reasons. They try their best to take the name down. Why I still stay at the Marriott properties, because of the corporate locations. Being in a bind, decided to give this Franchise location a shot. Guess what, once again proved that staying at the franchise locations is a mistake and enough is enough.
No welcome greeting, lobby lights are off, no water offered( yes they do with the platinum status, and the only reason I’m mentioning it because of the Marriott standards, not asking a princess treatment), u cleaned restroom ( hair in the bathroom), no breakfast being offered (and yes during these times they offer to go breakfast bags).
I hope the franchise Management takes a notice of this and make sure to keep the Marriott standards in line!
I am a Marriott TITANIUM Elite member (the hotel management can verify it by looking up my reservation). The reason I mentioned that is because obviously I have spent decent money to stay at the Marriott properties. I personally despise Marriott Franchise properties because of the obvious reasons. They try their best to take the name down. Why I still stay at the Marriott properties, because of the corporate locations. Being in a bind, decided to give this Franchise location a shot. Guess what, once again proved that staying at the franchise locations is a mistake and enough is enough.
No welcome greeting, lobby lights are off, no water offered( yes they do with the platinum status, and the only reason I’m mentioning it because of the Marriott standards, not asking a princess treatment), u cleaned restroom ( hair in the bathroom), no breakfast being offered (and yes during these times they offer to go breakfast bags).
I hope the franchise Management takes a notice of this and make sure to keep the Marriott standards in line!
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Date of stay: February 2021Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I enjoyed my stay about a month ago but discovered they tried to use my card again a month later out of the blue. How does that
even happen????
Of course it happened on a Sunday and the desk clerk said I need to speak with the General Manager. Didn’t offer to take my information just told me to call back on Monday.
I loved the hotel but the security breach on my card makes me not want to take any chances. VERY disappointed as I visit the area often and did enjoy my last stay.
even happen????
Of course it happened on a Sunday and the desk clerk said I need to speak with the General Manager. Didn’t offer to take my information just told me to call back on Monday.
I loved the hotel but the security breach on my card makes me not want to take any chances. VERY disappointed as I visit the area often and did enjoy my last stay.
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Date of stay: December 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from TeamMarriott, General Manager at SpringHill Suites Houston I-10 West/Energy Corridor
Responded Jan 7, 2020
Dear W9874SMjessicag, Thank you for choosing to stay at our hotel and sharing your concerns. We are genuinely sorry for the issue you have brought to our attention and rest assured that we are addressing this with the appropriate staff members. Please give us your patience as we look into this matter further. Thanks again for visiting with us, and we hope we can regain your trust. Shon Tucker General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Upon arrival was promptly greeted as we walked through the doors. The staff was welcoming and friendly. They quickly addressed questions and got us checked in. Upon arriving in the rooms we were very happy with the cleanliness of the room. The bathroom was a little different arrangement than the typical property, but worked great and was so clean.
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Date of stay: February 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from TeamMarriott, General Manager at SpringHill Suites Houston I-10 West/Energy Corridor
Responded Feb 19, 2020
Dear j0elb63, Thank you for your awesome review of the SpringHill Suites Houston I-10 West/Energy Corridor. It was a pleasure to read how much you enjoyed your spotless room and the outstanding service of our staff. We love seamlessly blending design and functionality with modern amenities to keep you refreshed and focused. It was our pleasure hosting you, and we look forward to doing so again in the near future. Shon Tucker General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The lady that looks over the hotel at night is horrible. Monique need to find another job if her attitude is going to match her character. Need to change her out ASAP. Bringing the business down. Must use better customer service cause hers suck.
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Date of stay: July 2020Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This is one of the nicest hotels I have stayed at for a business trip. Right when I walked in, I knew it would be nice as it had a nice feel to it and seemed a bit classier than other chain hotels and it was very clean everywhere throughout the hotel. The reception was warm and welcoming. The room was very nice, spacious and well thought out to ensuring guests have a comfortable stay. I liked the separation between the desk area and the actual beds. The beds and pillows were very comfortable – no thin pillows – but actually a variety. I loved the walk-in closet and was able to get my bags out of the way and plenty of room for my clothes and shoes. There was a full length mirror – very important to me! The bathroom was also well laid out and spacious. The nightstand had a clock that included an outlet for my cell phone charger – I cannot tell you how many hotels I have stayed in that have not had this option, so was very pleased they had this. The breakfast was also better than the typical chain buffet. There was a lot of variety and the hot food was actually good; I loved the cheesy grits! I will look to stay at this modern chain for future cities I will be visiting in 2020.
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Date of stay: December 2019Trip type: Traveled on business
Rooms
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from TeamMarriott, General Manager at SpringHill Suites Houston I-10 West/Energy Corridor
Responded Dec 19, 2019
Dear Beachl0ver_83, Thank you for choosing the SpringHill Suites Houston I-10 West/Energy Corridor for your business trip. We are elated to know we exceeded your expectations and that you enjoyed our modern accommodations, courteous service, and appetizing breakfast choices. It was a pleasure serving you, and we look forward to welcoming you back soon. Shon Tucker General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I stayed here for work and was very handy as my office was just across the road. The rooms where fantastic with a living room area as well as great bed and bathroom. They have direct TV in the rooms which was great for watching sports. Room also had a fridge, microwave and coffee machine. So if you are staying for a while you could buy food and keep in room. They did an OK breakfast which was functional rather than spectacular. They did not do food in the evening which was fine as we had a car but its about a mile to nearest food place, but as already stated you could bring your own food. A car is essential in Houston and its about 1 1/2 to other food places etc. About a 40 minute drive from the George Bush airport, very easy to find.
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Date of stay: September 2019Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from TeamMarriott, General Manager at SpringHill Suites Houston I-10 West/Energy Corridor
Responded Oct 3, 2019
Dear Terrycharleton, Thank you for choosing the SpringHill Suites Houston I-10 West/Energy Corridor during your business trip. We are glad our location was convenient for your needs and that you also enjoyed our spacious accommodations and its modern amenities which keeps you refreshed and focused! It was our pleasure hosting you, and we hope that you will return soon. Shon Tucker General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
don't know. you should just call and find out.
LOCATION
United StatesTexasTexas Gulf CoastHouston
NUMBER OF ROOMS
112
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Claim Your ListingSPRINGHILL SUITES HOUSTON I-10 WEST/ENERGY CORRIDOR - Hotel Reviews (TX) - Tripadvisor
Frequently Asked Questions about SpringHill Suites Houston I-10 West/Energy Corridor
Which popular attractions are close to SpringHill Suites Houston I-10 West/Energy Corridor?
Nearby attractions include TopGolf (0.9 km), Seismique (5.4 km), and Bear Creek Pioneers Park (5.8 km).
What are some of the property amenities at SpringHill Suites Houston I-10 West/Energy Corridor?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at SpringHill Suites Houston I-10 West/Energy Corridor?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at SpringHill Suites Houston I-10 West/Energy Corridor?
Guests can enjoy free breakfast, a lounge, and a snack bar during their stay.
Is parking available at SpringHill Suites Houston I-10 West/Energy Corridor?
Yes, free parking is available to guests.
What are some restaurants close to SpringHill Suites Houston I-10 West/Energy Corridor?
Conveniently located restaurants include Lupe Tortilla, Jimmy Changas, and Cafe Benedicte.
Are there opportunities to exercise at SpringHill Suites Houston I-10 West/Energy Corridor?
Yes, guests have access to a pool and a fitness centre during their stay.
Does SpringHill Suites Houston I-10 West/Energy Corridor have airport transportation?
Yes, SpringHill Suites Houston I-10 West/Energy Corridor offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at SpringHill Suites Houston I-10 West/Energy Corridor?
Yes, dry cleaning and laundry service are offered to guests.
Does SpringHill Suites Houston I-10 West/Energy Corridor offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and conference facilities.
Is SpringHill Suites Houston I-10 West/Energy Corridor accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.