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Residence Inn Houston Downtown/Convention Center

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Traveler (39)
Room & Suite (145)
Pool & Beach (18)
Overview
  • Excellent43%
  • Very good35%
  • Average15%
  • Poor5%
  • Terrible2%
Travelers talk about
“valet parking”(18 reviews)
“homeless people”(8 reviews)
“full kitchen”(11 reviews)
AMENITIES
Free Wifi
Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
3 Star accommodation
All hotel details
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Rooms
2 Sep3 Sep
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (271)
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258 results
Traveler rating
108
87
42
14
7
Traveler type
Time of year
LanguageEnglish
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108
87
42
14
7
Show reviews that mention
All reviewsvalet parkinghomeless peoplefull kitchenmetro traintoyota centerfree breakfast buffetminute maid parkworld serieskitchen areatwo bedroom suitesocial hourhouston downtownfront desk attendantlight railfresh fruitattending a conferencequiet room
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1 - 5 of 258 reviews
Reviewed 3 days ago via mobile

Hotel’s valet, Avery greeted us with a warm Houston welcome. Informed us of our options to valet or park off property. He then directed us to the Front Desk where Jackie answered all our questions about nearby attractions and was just as great!

Thank Deej S
Response from Jennifer K, Manager at Residence Inn Houston Downtown/Convention CenterResponded 2 days ago

Thank you for the review Deej S! We're so glad you enjoyed your stay!

Reviewed 4 days ago via mobile

Stayed at Residence Inn Downtown Houston with our 2 shih tzu dogs. This hotel is very nice and room was great with updated decor, kitchen with fridge, stove, sink and dishwasher. Pet friendly hotel and room and you would never know this was a pet...More

Thank Ray G
Response from Jennifer K, Manager at Residence Inn Houston Downtown/Convention CenterResponded 2 days ago

Thank you for your review Ray G! We are delighted you and your fur babies enjoyed your stay! We look forward to hosting you again.

Reviewed 1 week ago

After reading a few negative reviews, I was a bit worried about a potential stay. However, negative reviews such as poor A/C or unclean rooms were NOT the case for my experience. Indeed, the room was clean, the AC was as cold as we wanted...More

Thank SaneCitizen99
Response from Jennifer K, Manager at Residence Inn Houston Downtown/Convention CenterResponded 2 days ago

Thank you for your kind words SaneCitizen99! We are delighted you enjoyed your stay! We hope we will get the chance to host you as our guest again should your travels bring you back to Houston.

Reviewed 14 July 2018

I was attending a youth gathering in Houston the last week of June and sharing a room with another woman. I called to give them my Marriott # and asked about the accommodation. When I discovered that two senior citizens with joint and back issues...More

Thank CheerfulCheryl3
Response from Jennifer K, Manager at Residence Inn Houston Downtown/Convention CenterResponded 2 days ago

Thank you for staying CheerfulCheryl13! We are so happy you had a great stay! We hope you will choose The Residence Inn again should your travels bring you back to Houston.

Reviewed 25 June 2018

My experience staying at the property was terrible. Mr. Pete Shim the GM believed that he is the President of the United States. He harassed my family and friends and asked if they belong here. Terrible person with a evil heart. The front desk agents...More

1  Thank joneslarry590
Response from Jennifer K, Assistant General Manager at Residence Inn Houston Downtown/Convention CenterResponded 13 July 2018

Thank you "joneslarry590" for your review. I am sorry that we did not exceed your expectations. I will share your comments with the appropriate teams to ensure that we make improvements where needed.

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About
Awards & Recognition
GreenLeaders Gold level
Certificate of Excellence
Amenities
Top amenities
Pool
Fitness Center with Gym / Workout Room
Free High Speed Internet (WiFi)
Breakfast included
Bar/Lounge
Hotel Amenities
Business Center with Internet Access
Wheelchair Access
Breakfast included
Dry Cleaning
Laundry Service
Self-Serve Laundry
Pets Allowed ( Dog / Pet Friendly )
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Breakfast Available
Meeting Rooms
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Center with Gym / Workout Room
Bar/Lounge
Outdoor pool
Hot Tub
Details
Price range
US$121 - US$244 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Green Hotel in Houston
#115 Business Hotel in Houston
Room types
Kitchenette, Suites, Family Rooms, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$121 - US$244 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Green Hotel in Houston
#115 Business Hotel in Houston
Room types
Kitchenette, Suites, Family Rooms, Non-Smoking Rooms, Accessible rooms
Add Photo Photos
Traveler (39)
Room & Suite (145)
Pool & Beach (18)
Dining (9)
Amenities (16)
Business Center & Event Rooms (2)
Questions & Answers
Ask a question
Leroy S
5 July 2018|
Answer
Response from Ray G | Reviewed this property |
Pet friendly and clean rooms. 100.00 pet deposit.
0
Votes
inthegarden
29 March 2017|
AnswerShow all 2 answers
Response from D B | Reviewed this property |
I would beleive so, as this hotel is brand new in a wonderfully historic building. I dont recall see one though. Lots of closet space. Just the front desk. Not usually a fan of Residence Inn, this one us outstanding.
1
Vote
inthegarden
18 March 2017|
AnswerShow all 2 answers
Response from Traveltheorient | Reviewed this property |
I didn't see a hot pool... I believe the pool is heated all year around but to be on the safe side, I'd check with mgt....
1
Vote
Room Tips
"choose high floor - fairly decent views"
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"Pick a higher floor"
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"Liked the corner suite"
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"Hallways are long. Ask to be not far from the elevator."
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