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Quality Inn & Suites Houston

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Traveler (56)
Room & Suite (22)
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Rooms
25 Nov26 Nov
|
1 room, 2 adults, 0 children
Standard Room
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About
Location
Cleanliness
Service
Value
Property amenities
Pool
Wheelchair Access
Free High Speed Internet (WiFi)
Breakfast included
Fitness Center with Gym / Workout Room
Breakfast Available
Free Parking
Restaurant
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Room features
Non-Smoking Rooms
Accessible rooms
Suites
Air Conditioning
Family Rooms
Microwave
Refrigerator in room
Good to know
HOTEL STYLE
HOTEL CLASS
Location
Full view
Contact
12439 Northwest Fwy Hwy 290, Houston, TX 77092-3113
Getting there
George Bush Intercontinental Airport22 km
Hobby Airport29 km
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Reviews (44)
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38 results
Traveler rating
11
7
9
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5
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LanguageEnglish
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1 - 5 of 38 reviews
Reviewed 10 September 2018

I checked out of my main hotel in Houston to stay at the Quality Inn Mr Yong the General Manager picked me up via the hotel's free shuttle and was most charming and friendly. Daisy at check in was impressed I had the correct payment...More

Thank WindowSeat79
Response from Nerissa M, Guest Relations Manager at Quality Inn & Suites HoustonResponded 23 September 2018

Dear WindowSeat79, It is wonderful to hear that you enjoyed your stay and that you have rated our hospitality and accommodations so highly! Thank you so much for your compliments to our breakfast and we were able to meet your expectations of our service in...More

Reviewed 6 August 2018

We needed a place to crash for a long layover and could not have found a better place. The staff was SUPER friendly and helped us with everything. The room was clean and nice, bathroom spotless and nothing was lacking really. The hotel is small...More

Thank EscapeRoomPanama
Response from Nerissa M, Guest Relations Manager at Quality Inn & Suites HoustonResponded 9 August 2018

EscapeRoomPanama, Thank you so much for sharing your review and giving us an honest look at the guest experience in our Quality Inn & Suites Houston hotel. It is very rewarding to hear your perspective of our hotel and we appreciate that you have acknowledged...More

Reviewed 13 July 2018

When we got there staff was friendly everything was fine until we got to the room. Carpet has stains, they didn't notify us they had plumbing issues where the toilet was brown water was murky brown we had to run them until it was clMore

1  Thank Catalina Q
Response from Nerissa M, Guest Relations Manager at Quality Inn & Suites HoustonResponded 18 July 2018

Catalina Q, I do apologize for any inconveniences that you experienced due to the toilet and carpet as well. We are working to address all of the issues that you mentioned and we thank you for taking the time to share your experience. We do...More

Reviewed 22 April 2018 via mobile

The good: a/c works. Hot water gets hot almost instantly. Bed was comfortable enough. Couch was a hide-a-bed. Microwave and mini fridge, iron, ironing board in room. It did not smell. There is a nice, covered table outside by the pool. The not-so-good: there were...More

Thank happytraveler4209
Response from Nerissa M, Guest Relations Manager at Quality Inn & Suites HoustonResponded 6 July 2018

Dear happytraveler4209, Thank you for sharing your experience, and I am so sorry to learn that we failed to meet your expectations of quality service and accommodations. Know that your voice is of tremendous importance to us and we are confronting each of the issues...More

Reviewed 9 November 2017 via mobile

Upon arrival I asked for a late check-in and hung the do not disturb sign up. At 10:25 (before even regular check-out) the maid was knocking on my door. :( On top of that, the A/C would only work on fan so I was hot...More

Thank Joshua H
Response from Nerissa M, Guest Relations Manager at Quality Inn & Suites HoustonResponded 6 July 2018

Joshua H, Thank you for your review and comments regarding your stay of Quality Inn & Suites Houston Hotel. I am sorry for the issue with the A/C , and we appreciate that you have let us know about this inconvenience.We will address the maintenance...More

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Questions & Answers
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Room Tips
"Avoid rooms facing the busy motorway as the noise is constant"
WindowSeat79
10 Sep 2018
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"Make sure to ask if you can look at the room before paying for it"
catalinaq2015
12 Jul 2018
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"I suggest going down the access road to the first right and looping back to Bingle and the 290 access road..."
wgn
17 Jul 2017
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"Stay away!!"
703tonyr
4 Jan 2017
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PRICE RANGE
US$50 - US$93 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
holiday inn express northwest / brookhollow hotel houstonholiday inn houston
LOCATION
United StatesTexasTexas Gulf CoastHouston
NUMBER OF ROOMS
62
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