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Fairfield Inn & Suites Houston Energy Corridor/Katy Freeway

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Traveler (15)
Room & Suite (39)
Dining (6)
Overview
  • Excellent55%
  • Very good26%
  • Average14%
  • Poor4%
  • Terrible1%
Travelers talk about
“front desk”(23 reviews)
“room was clean”(10 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
2 Star accommodation
All hotel details
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Rooms
26 Aug27 Aug
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (142)
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136 results
Traveler rating
75
36
18
6
1
Traveler type
Time of year
LanguageEnglish
75
36
18
6
1
Show reviews that mention
All reviewsfront deskroom was cleanwasher and dryerlarge bathroomhotel managementstay at this hotel againwest sidelate at nighta great staycereal
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1 - 5 of 136 reviews
Reviewed 4 weeks ago

We stayed at this hotel in 2016 and I gave it a very good review. I have to now say that they are not maintaining the rooms. Our first night, I was disappointed with really bad patch jobs around the shower with white silicon (very...More

Thank B W
Response from Arthur M, General Manager at Fairfield Inn & Suites Houston Energy Corridor/Katy FreewayResponded 3 weeks ago

Thank you for being a loyal guest of ours. Please accept my apology for the problems you had. I have addressed the maintenance and housekeeping issue with our department team and will takes steps to ensure situations like this don't happen again. Please allow us...More

Reviewed 29 June 2018 via mobile

I was in Houston on a business trip and chose this hotel, which has been my preference for years. The property and location is convenient and well appointed. However, the main reason I always choose this hotel is the warm welcome I receive from the...More

Thank Chuck4225
Reviewed 25 April 2018 via mobile

This was my 1st visiting Houston and wanted to stay somewhere that was easily accessible. Up one arriving I notice that the staff was amazing. All request were met almost immediately. The location was peaceful with no issues. The bed was comfortable and very high...More

Thank LovingLifesJourney84
Response from Arthur M, General Manager at Fairfield Inn & Suites Houston Energy Corridor/Katy FreewayResponded 3 weeks ago

Sear LovinglifesJourney84, Thank you for choosing The Fairfield Inn & Suites Houston Energy Corridor for your hotel stay during your trip to Houston. We shared your kind words about our hotel and the excellent service you received with our staff. We hope with our continued...More

Reviewed 1 April 2018

Pros: The room I stayed in was very clean. Free WiFi worked great. Late Night front desk agent was friendly and helpful. I skipped the free breakfast this time but have had it in the past and is very good. I requested a 1pm late...More

Thank ThatGuyFromTX
Response from Arthur M, General Manager at Fairfield Inn & Suites Houston Energy Corridor/Katy FreewayResponded 2 April 2018

Thank you for bringing these issues to our attention. I apologize you had such a negative experience while staying at our hotel. I want to assure you that these issues have been addressed. We have taken several steps to help ensure these situations don’t happen...More

Reviewed 28 March 2018

This is an aging hotel in need of upgrades throughout. It was completely booked when I arrived. Both the check-in and check-out processes were slow because the front desk clerks had to do so much typing into the hotel's computer system. There was only 1...More

Thank WorldwidetravelerUsa
Response from Arthur M, General Manager at Fairfield Inn & Suites Houston Energy Corridor/Katy FreewayResponded 30 March 2018

Thank you for bringing these issues to our attention. I apologize we did not provide you with the experience you expected while staying at our hotel. I want to assure you that guest satisfaction is of the utmost importance to us and these issues are...More

View more reviews
About
Amenities
Top amenities
Free High Speed Internet (WiFi)
Pool
Free Parking
Breakfast included
Fitness Center with Gym / Workout Room
Hotel Amenities
Free Parking
Wheelchair Access
Breakfast included
Business Center with Internet Access
Multilingual Staff
Self-Serve Laundry
Non-Smoking Hotel
Dry Cleaning
Room amenities
Air Conditioning
Refrigerator in room
Microwave
Things to do
Pool
Fitness Center with Gym / Workout Room
Heated pool
Indoor pool
Details
Price range
US$92 - US$120 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#17 Business Hotel in Houston
#45 Romantic Hotel in Houston
#63 Family Hotel in Houston
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$92 - US$120 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#17 Business Hotel in Houston
#45 Romantic Hotel in Houston
#63 Family Hotel in Houston
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveler (15)
Room & Suite (39)
Dining (6)
Pool & Beach (1)
Business Center & Event Rooms (2)
Questions & Answers
Ask a question
todd3434
27 January 2015|
Answer
Response from TMIHospitality | Property representative |
Hello Todd3434, We have 80 rooms. Please let us know if you have any further questions. We hope to see you soon. Kind thanks, Sydney M. General Manager
1
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Room Tips
"Ask to look at the room before you pay"
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"Ask for a room on the south side so that your windows do not face I-10."
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"Check with hotel about construction in progress."
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"Do NOT get a room on the north side unless you like NASCAR-level noise 24x7."
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