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WoodSpring Suites Houston Northwest

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Room & Suite (17)
Business Center & Event Rooms (5)
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Overview
3.0
2 reviews
  • Excellent50%
  • Very good0%
  • Average0%
  • Poor0%
  • Terrible50%
Mar 31, 2018
“Assaulted and threatened by hotel staff”
Mar 13, 2018
“Awesome staff ”
AMENITIES
Free Wifi
Free Parking
Air Conditioning
Non-Smoking Hotel
Suites
Fitness center
Kitchenette
2 Star Hotel
All hotel details
Additional information
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Rooms
8 Jul9 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2)
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Reviewed 31 March 2018

Started off well, until I asked why my room hadn't been cleaned. Each day, they said the next day it would be cleaned. Three days went by, and when I came home that night, I asked the front desk about it. That's when I was...More

Thank eagles f
Response from mlindsay11, Guest Relations Manager at WoodSpring Suites Houston NorthwestResponded 3 April 2018

Thank you for taking the time to provide your feedback. We are taking your concerns very seriously and have addressed this with senior management.

Reviewed 14 March 2018 via mobile

Always have a Great stay Sam on duty front desk makes sure my stay is comfortable.... he always smiling, makes myself smile after a hard day at work. I have stayed here on several occasions due to my apt Being flooded & being displace all...More

Thank Jessica F
Response from mlindsay11, Guest Relations Manager at WoodSpring Suites Houston NorthwestResponded 15 March 2018

Hi Jessica F. Thank you for your "awesome" review. Our staff appreciates your kind words. We are thankful to have you as our guest.

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Hotel Amenities
Free Parking
Multilingual Staff
Self-Serve Laundry
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Fitness Center with Gym / Workout Room
Details
Price range
US$77 - US$134 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$77 - US$134 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Room & Suite (17)
Business Center & Event Rooms (5)
Questions & Answers
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