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Aloft Houston by the Galleria

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Traveler (97)
Room & Suite (45)
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Overview
  • Excellent24%
  • Very good39%
  • Average23%
  • Poor8%
  • Terrible6%
Travelers talk about
“wxyz bar”(5 reviews)
“parking garage”(14 reviews)
“indoor pool”(12 reviews)
AMENITIES
Free Wifi
Air Conditioning
Pool
Non-Smoking Hotel
Bar/Lounge
Fitness center
Multilingual Staff
3 Star Hotel
All hotel details
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Reviews (347)
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319 results
Traveler rating
79
117
75
29
19
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Time of year
LanguageEnglish
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79
117
75
29
19
Show reviews that mention
All reviewswxyz barparking garageindoor poolmodern designthe ac unitwould stay here againroom keyclean roomsbusiness tripper daythe room was niceenjoyed my staybusiness centerlobbyelevatorvaletiron
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1 - 5 of 319 reviews
Reviewed 5 days ago

They only did the room once in a 4 night stay! After the first night I called up to let them know that the room had not been done and the said that it would be done in the next morning. Again, the next morning...More

Thank Chin02015
Response from Tate H, Manager at Aloft Houston by the GalleriaResponded 4 days ago

Hello, Thank you for taking the time to leave us a review. I apologize for the issues with servicing your room I'm not sure where the communication broke down. This shouldn't be something you have to deal with during your stay. I will make sure...More

Hotel's Favorite
Reviewed 24 February 2018

The employees behind the front desk and the bar were pleasant and accommodating. I felt comfortable going to them for any questions I had about the hotel and the area. The room I got had a King Bed (roughly 280 sq ft), and it was...More

Thank Brandon H
Response from Tate H, Manager at Aloft Houston by the GalleriaResponded 26 February 2018

Brandon, Thank you for taking the time to write such a nice review. I am glad to hear that you were able to enjoy our great amenities during your stay with us, and even more pleased that our talent members behind the desk and bar...More

Reviewed 1 week ago

I really like the Aloft concept. This hotel is very typical of the Aloft brand, W hotel style but for business. The staff were nice, there was an issue with my Australian Credit card checking in and they really went out of there way to...More

Thank David K
Response from Tate H, Manager at Aloft Houston by the GalleriaResponded 1 week ago

Hi David, Its very good to see the Aloft brand fits your needs when travelling, and even better knowing our talent members went above and beyond to assist during check-in. We thank you for staying with us, and hope to see you sooner than later!

Reviewed 2 weeks ago

Corridor carpet and room needs cleaning or change. AC unit in room is loud. Equipment type Split by window. Very convenient parking with direct access to room floor. Fair parking rate. Overall personal are polite and helpful. I guess hotel rate around usd 90 is...More

Review collected in partnership with this hotel
Thank cg0ulart
Response from Tate H, Manager at Aloft Houston by the GalleriaResponded 1 week ago

Hi cg0ulart, Thank you for taking the time to review our property. I'm pleased to hear that our staff were personable and accommodating along with our convenient parking. I apologize for the carpet cleanliness, we have processes in place to ensure our carpet is always...More

Reviewed 2 weeks ago

The hotel has gone down hill, I know I selected the green option on my last stay but I believe one towel and one wash cloth for a two night stay is not sufficient. The hotel refrigerator ran out of water and the gym is...More

Review collected in partnership with this hotel
Thank mduncan902
Response from Tate H, Manager at Aloft Houston by the GalleriaResponded 2 weeks ago

Good day, Thank you for taking the time to post a review. I apologize for the issues you encountered during your stay, we will pass on these comments to the appropriate departments to rectify in hopes you will visit us again so we can regain...More

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About
Amenities
Top amenities
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Pool
Bar/Lounge
Hotel Amenities
Dry Cleaning
Meeting Rooms
Business Center with Internet Access
Laundry Service
Multilingual Staff
Self-Serve Laundry
Room amenities
Air Conditioning
Things to do
Fitness Center with Gym / Workout Room
Pool
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
US$103 - US$279 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
US$103 - US$279 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
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Traveler (97)
Room & Suite (45)
Dining (4)
Pool & Beach (3)
Business Center & Event Rooms (2)
Family and Play Areas (1)
Questions & Answers
Ask a question
Laura V
12 March 2018|
Answer
Response from Laurababyboomer | Reviewed this property |
Call the front desk and ask to speak to the manager to get an answer.then call back and ask the same question of a desk clerk the next day. If you get the same answer, you should be gtg.
0
Votes
Richie N
24 June 2017|
AnswerShow all 3 answers
Response from Vicki J | Reviewed this property |
You can always request
0
Votes
Lashandra D
19 March 2016|
AnswerShow all 6 answers
Response from Max J | Property representative |
Currently they do offer shuttle service mon thru fri every half hour from 7:30 am to noon then again from 4:30 pm to 8 pm. They will discontinue this service effective May 1st.
0
Votes
Room Tips
"Away from the main street Westiemer"
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"Best view facing downtown Houston"
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"The hotel is downtown so the views are all urban !"
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"do not pick this hotel"
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