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My family and I have been in residence here since March 5, 2017 and overall have been very please with the care and courtesy show us. They have made every effort to ensure our comfort and I want to especially thank Trina for watching over...More
Thank Brenda W
Response from nmartinez2017, Manager at WoodSpring Suites Houston I-45 AirtexResponded April 14, 2017
Thank you for staying with us at Woodspring Suites Airtex. I am glad that you enjoyed your stay and the needs of your family were met. Thank you for letting us know about the wi fi we will look into it right away. We look...More
Great place affordable prices close to shopping,eating places staff so polite and courteous would recomend to all hope if company sends me to Houston again that they set me up here again no doubt...loved it really hope i can do it again.
Thank Felix S
Management response:Responded February 16, 2017
It was a great pleasure to have you as our guests. We look forward to having the opportunity to serve you again on your travels to Houston.
Positives- front desk lady helpful and friendly….. That is the end of the positives. Reception area only open during limited hours so don't even think of checking in before 3. We reserved here out of desperation as we found ourselves traveling back from a cruise...More
Response from Stephen S, Manager at WoodSpring Suites Houston I-45 AirtexResponded February 7, 2017
Pease allow us to apologize for the issues you describe in your recent stay. We appreciate your business, taking the time to post a review and utilize all feedback to improve our guest experience overall. While we do operate office hours, dialing 500 from the...More
Ms Latausha was very helpful, very considerate . She was able to put a smile on my family's faces...I would definitely recommend this hotel to family and friends. Thank you so much ma'am for going the extra mile.
Thank Lisa S
Response from Stephen S, General Manager at WoodSpring Suites Houston I-45 AirtexResponded November 2, 2016
Thank you so much for sharing your experience with us. I'm so pleased to hear that LaTausha was very helpful during your stay. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.
Family friendly. Quiet. Very clean. The employees are very friendly and helpful. Laundry and kitchen available, that's a plus! Quick access to grocery stores, gas, etc. Feels safe. I certainly will come back if I need to again in the future.More
Thank Rhode B
Response from Stephen S, General Manager at WoodSpring Suites Houston I-45 AirtexResponded October 10, 2016
Thank you so much for posting and sharing your experience with us. I'm pleased to hear that you enjoyed your stay and that so many things were convenient for you. Once more, thank you for posting your review. We look forward to having you visit...More