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All reviews moody gardens spring hill waffles bay view indoor pool free breakfast disney cruise nice clean hotel place to stay balcony room choose this hotel staff was very friendly and helpful front desk staff next morning pull out couch mini fridge nice stay
Stayed at this hotel for two nights. Check-in process was quick. Hotel facilities were good enough for our need. Indoor pool is a plus, especially for family with kids (like ours), whose traveling during fall season. Breakfast was good. Parking spots was plenty.More
Response from shs_galveston, Guest Relations Manager at SpringHill Suites Galveston IslandResponded 3 weeks ago
Dear The Walukow Family,
Is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders, but exceeding the expectations of...More
This springhill suites is pretty clean, the staff are good, and my room was a good size. But the location is not great. It's right next to the highway (which means that there's a constant (all day and all night) noise from the road), but...More
Response from shs_galveston, Guest Relations Manager at SpringHill Suites Galveston IslandResponded 4 weeks ago
We recognize your time is valuable and appreciate the feedback you have provided.
Maintaining a fresh atmosphere within our guest rooms and common areas is always a key priority. On behalf of the entire team at SpringHill Suites Galveston Island, I sincerely apologize...More
We stayed here on Oct. 6, 2018, the night before our cruise. The front desk staff are wonderful and even helped me order and Uber driver for the first time! Would recommend this hotel. Just ask to stay on the hotel side that is away...More
This hotel offers a clean place to lay your head at night, but not much else. We stayed on the 4th floor where the entire hallway stunk of mildew, but thankfully, our room did not. The room itself was clean and tidy, but the balcony...More
Response from shs_galveston, Public Relations Manager at SpringHill Suites Galveston IslandResponded 7 October 2018
Dear Erin Marie S,
Thank you for taking the time to provide us your valuable feedback, we greatly appreciate it. Please rest assured that your comment have been shared with team, in an effort to improve our services.
Again Thank you for sharing your thoughts,...More
Stayed here one night before a recent cruise. Hotel was clean and front desk staff were super nice.
We enjoyed the balcony with a bay view. Don’t walk over there at dusk though—hubby was eaten alive by Texas-sized mosquitos!
Their indoor pool looked nice. Standard...More
Response from shs_galveston, Public Relations Manager at SpringHill Suites Galveston IslandResponded 1 October 2018
Thank you for choosing the SpringHill Suites Galveston Island for your recent travels to Galveston. Commitment to service and guest satisfaction is a main focus and we are delighted to hear you enjoyed your stay.Thank you and we hope you choose to create...More