Embassy Suites by Hilton Dallas Love Field
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Travel safe during COVID-19
What you can expect during your stay
- All linens sanitized in high-temperature wash
- Face masks required for guests in public areas
- Face masks required for staff in public areas
- Floors marked for social distancing
- Hand sanitizer available to guests & staff
- Paid stay-at-home policy for staff with symptoms
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Updated 27/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Embassy Suites by Hilton Dallas Love Field
Updated 27/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#39 of 229 hotels in Dallas
Location
Cleanliness
Service
Value
Travelers' Choice
GreenLeaders Bronze level
Centrally located in Dallas, the Embassy Suites Hotel is convenient to the downtown business district, as well as a host of area attractions. Complimentary onsite parking, complimentary shuttle to/from Dallas Love Field Airport, North Park Shopping Center, SMU and local businesses within 5 mile radius - Based on availability. Our guest rooms are two-room suites which include complimetary cooked-to-order breakfast and evening cocktails in the garden atrium. The hotel also features an indoor swimming pool, sauna, steam room, whirlpool, fitness center and outdoor jogging trail. So, whether here for business or pleasure, the Embassy Suites will make each stay one to remember.
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Room & Suite (203)203
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Property amenities
Paid public parking on-site
Wifi
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Billiards
Pets Allowed ( Dog / Pet Friendly )
Free airport transportation
Parking
Paid internet
Hot tub
Pool / beach towels
Indoor pool
Heated pool
Sauna
Bar / lounge
Restaurant
Breakfast buffet
Kid-friendly buffet
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Car hire
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Massage
BBQ facilities
Baggage storage
Concierge
Convenience store
Gift shop
Newspaper
Non-smoking hotel
Outdoor furniture
Shops
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Soundproof rooms
Air conditioning
Fireplace
Housekeeping
Room service
Microwave
Refrigerator
Flatscreen TV
Safe
VIP room facilities
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Mid-range
Languages Spoken
English, Spanish
Location
Full view
1,196Reviews19Q+A100Room tips
Reviews
Traveler rating
- 599
- 317
- 156
- 80
- 44
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Popular mentions
During these pandemic times, it's good to see hotels making an extra effort to keep their properties and rooms clean. Unlike our experience at a different local hotel, we felt comfortable during our stay that the room was cleaned well prior to our arrival. We didn't feel the need to personally disinfect all the surfaces. I have 2 complaints: 1. paying for parking 2. the breakfast options were so so. the only grab and go option was cereal packs. no cereal bars or other options. (there was some fruit - apples maybe?). otherwise you had to wait in line for eggs.
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Date of stay: December 2020
Location
Cleanliness
Service
Helpful
Response from JEFF POPE, General Manager at Embassy Suites by Hilton Dallas Love Field
Responded 11 Dec 2020
Dear D9994TWpablog, Thank you for the great feedback! We hope to have you back again soon! Sincerely, Jeff Pope General Manager
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+1
Hotel's Favorite
Great place to stay I wish the air conditioning was a little cooler other than that it was a great place to stay! I am glad they still had the free breakfast even though the virus! The cooked it for you no buffet but good! Thank you
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Date of stay: June 2020Trip type: Traveled with friends
Helpful
Response from jefpope, General Manager at Embassy Suites by Hilton Dallas Love Field
Responded 15 Jun 2020
Dear DestianAnnette, Thank you so much for the great feedback! We are happy to hear that we could play a small role in your "bestie trip"! We hope to have the opportunity to serve you again in the future. Sincerely, Jeff Pope General Manager
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We’re Hilton diamond members and almost always stay in Hilton hotels so it was quite a shock when, after our toilet overflowed, we were told that we can plunge our own toilet or wait for a few hours! Usually, the way this is handled is to quickly offer another room or to refund points/give vouchers, not make guests do the plumbing! We already had a sub-par experience because they didn’t offer the usual Hilton member perks even though they offered them in the other Hilton hotels we stayed at during the past 2 weeks. Even with the pandemic, there are so many ways this could’ve been handled. I wouldn’t recommend this hotel to anyone. It’s an old hotel with poor customer service.
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Date of stay: August 2020
Helpful
Response from JEFF POPE, General Manager at Embassy Suites by Hilton Dallas Love Field
Responded 10 Aug 2020
Dear lawandgrace, Thank you for taking time to let us know your feedback. We apologize that your experience was anything less then exceptional. We encourage all our guest to let management know, before your departure if you stay as been anything less then fantastic. We are so sorry to hear that the issue with your toilet was not handled appropriately. We hope to have an opportunity to serve you again in the future. Sincerely, Jeff Pope General Manager
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Booked this hotel at 7:30 pm same night. Actually called and spoke to someone twice and told them we would not be getting in till 11:00pm. Apparantly the did not have water the night before nor this night and did not bother telling us. We arrived and were given no discounts and no bottles of water because they were out when I suggested they the manager john run to the store he hung up on me. THINGS HAPPEN,BUT We should have been notified and transferred to one of their other properties that are .5 mikes away!! YOU DO NOT CHARGE CUSTOMERS FULL PRICE, AND NOT PROVIDE BASIC NECESSITIES LIKE WATER! We cant even flush the toilet, or take a 'spit' bath after being at the airport and flying for over 12 hours during the covid pandemic!! I have never dealt with a manager who cared so little about retaining customer satisfaction and good will!…
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Date of stay: July 2020Trip type: Traveled with family
Helpful
Response from JEFF POPE, General Manager at Embassy Suites by Hilton Dallas Love Field
Responded 10 Aug 2020
Dear X4594HNtammys, Thank you for your feedback. We understand the importance of providing the basic needs of guest and apologize that we were not able to do so during your stay. We are happy that we were able to make it right for you after your departure and look forward to having you back again. Sincerely, Jeff Pope General Manager
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I highly recommend this hotel. Very clean, beds are ultra comfortable and all staff were personable. But the real gem is Leah, who works the front desk! She is kind and helpful beyond measure. I told the General Manager about what a great employee he has in Leah, and you could tell he was proud to have her on staff and that he hears this same compliment time and time again. This will not be my last stay at this location.
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Date of stay: June 2020Trip type: Traveled solo
Helpful
Response from JEFF POPE, General Manager at Embassy Suites by Hilton Dallas Love Field
Responded 11 Dec 2020
Dear Lrcallison, Thank you for the great feedback! Leah and all our associates care greatly about our guest experience. We are very happy to hear this was evident during your stay. We look forward to your next visit! Sincerely, Jeff Pope General Manager
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PRICE RANGE
US$97 - US$255 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
embassy suites hotel dallas, embassy suites dallas, dallas embassy suites
LOCATION
United StatesTexasDallas
NUMBER OF ROOMS
248
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Claim Your Listing Frequently Asked Questions about Embassy Suites by Hilton Dallas Love Field
Which popular attractions are close to Embassy Suites by Hilton Dallas Love Field?
Nearby attractions include Bluffview Growler (0.2 km).
What are some of the property amenities at Embassy Suites by Hilton Dallas Love Field?
Some of the more popular amenities offered include an indoor pool, free breakfast, and an on-site restaurant.
Which room amenities are available at Embassy Suites by Hilton Dallas Love Field?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Embassy Suites by Hilton Dallas Love Field?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Embassy Suites by Hilton Dallas Love Field?
Yes, paid public parking on-site is available to guests.
What are some restaurants close to Embassy Suites by Hilton Dallas Love Field?
Conveniently located restaurants include Bugatti Ristorante, Mi Camino Restaurante, and Seafood Shack Mariscos and Tequila Bar.
Are there opportunities to exercise at Embassy Suites by Hilton Dallas Love Field?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Does Embassy Suites by Hilton Dallas Love Field have an airport shuttle?
Yes, Embassy Suites by Hilton Dallas Love Field offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Embassy Suites by Hilton Dallas Love Field?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Embassy Suites by Hilton Dallas Love Field?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Embassy Suites by Hilton Dallas Love Field offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.