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Aloft Dallas Downtown

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1033 Young St, Dallas, TX 75202-4807
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (220)
360
Panoramas (11)
Room & Suite (113)
Travel safe during COVID-19
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What you can expect during your stay
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
Updated 23/03/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Aloft Dallas Downtown
Updated 23/03/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#59 of 233 hotels in Dallas
Location
Cleanliness
Service
Value
The Aloft Dallas Downtown is a vibrant, loft-inspired hotel, conveniently located near City Hall, the Dallas Convention Center, American Airlines Center, and Arts District.
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Property amenities
Electric vehicle charging station
Free internet
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Car hire
Business Center with Internet Access
Paid public parking on-site
Parking
Wifi
Hot tub
Pool / beach towels
Outdoor pool
Restaurant
Breakfast available
Kids' meals
Snack bar
Taxi service
Conference facilities
Meeting rooms
Photo copier / fax In business center
Baggage storage
Convenience store
Newspaper
Non-smoking hotel
Shared lounge / TV area
24-hour front desk
Express check-in / check-out
Clothes dryer
Dry cleaning
Self-serve laundry
Washing machine
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Room features
Air conditioning
Desk
Interconnected rooms available
Safe
Refrigerator
Cable / satellite TV
Sofa bed
Bath / shower
Seating area
Telephone
Bottled water
Clothes rack
Iron
Wake-up service / alarm clock
Flatscreen TV
Radio
Hair dryer
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Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Green
Languages Spoken
English, Spanish
Hotel links
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674Reviews5Q+A100Room tips
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Popular mentions
Flowergirl19 wrote a review 23 Nov
San Francisco, California4 contributions
Right from the beginning the customer service was on point Kiki checked us in quickly and efficiently! We were upgraded to the Sassy King Suite it felt like we were sleeping in an actual loft! Nick continued the great customer service experience for the rest of our stay always eager to help with a smile and friendly demeanor ! Thank you Kiki and Nick for making our stay a great one!
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Date of stay: November 2021Trip type: Traveled as a couple
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Brianm99 wrote a review Aug 2021
Davidson, North Carolina170 contributions129 helpful votes
This Aloft is a converted older building so it is set-up differently than your stand alone Alofts. It is an interesting space for sure. I was supposedly upgraded to a Soiree Suite. When I entered it looked like a normal room. No second room. Just a bed and a couple chairs in one small space. Not sure why they call it a suite. There are huge industrial windows which are cool except my curtains were broke and that would have let a whole lot of light in at night. I had to get engineering up to fix. The toilet also did not work and I found out the hard way before I went to bed. They XYZ bar was decent and the bar tender was very nice. It has a small fitness room and a small pool. The location is OK and is a short walk from the ATT center ( or something like that) which is a cool area. Service was good for the most part. My biggest issue was the room.
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Date of stay: August 2021
Location
Cleanliness
Service
Trip type: Traveled on business
1 Helpful vote
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Rebecca C wrote a review Jun 2021
1 contribution
We got stuck in Dallas when our Las Vegas trip got canceled. We had the most amazing customer service. The front desk Took extra good care of us with even Candace going out of her way. The bartender Deidre was sure To make a positive out of a negative. Everyone here as well as the facilities was top notch. I can’t say enough amazing things.
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Date of stay: June 2021Trip type: Traveled with family
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shakespearenut wrote a review Jun 2021
Stockton, California48 contributions73 helpful votes
First of all, this is a nice place. It’s very cute - an urban chic, revitalized downtown industrial building; nevertheless We would never stay here again. Finding ourselves in Dallas during Southwest airlines‘ shutdown in June, we spent our first night in an absolute dive solely because it was close to the airport. After a miserable night there, we promised ourselves that our second night would be at a more comfortable hotel. After checking reviews, we decided that Aloft would be the perfect place. Upon check-in, however, we were sent to a room that had not yet been cleaned. Returning back to the front desk, we reported this to the concierge expecting that he would send us to a different room. Surprisingly, he told us we would have to wait for that room to be cleaned. While we were unhappy about that answer, we sat down in the lobby and waited; an hour later, we were still waiting. When we returned to the concierge desk to inquire about their progress, we expected, at the veery least, an apology for our wasted time; we received none. Instead we were given an excuse and told that we would have to continue waiting! It was only after an hour and 45 minutes that we were finally allowed to drop our things in our room. Again it was a nice room; we had a comfortable night and greatly appreciated the amenities. The next morning when it was time to check out, we returnEd to the concierge’s counter, took care of the paperwork, and headed back to the airport. Three days later, though, we discovered that we had been charged twice for the room! Charged twice for a room that we had waited on for nearly 2 hours!! We had pre-paid for this room through Expedia before we ever checked in, and without realizing this, our son who handled the checkout procedures was asked to pay again, a request to which he acquiesced. Back at home, upon realizing this mistake, he contacted the hotel to clear up the error, and, once again there wasn’t even an apology! It’s difficult to think of this property as being owned by Marriott as customer service is just not up to Marriott reputation. I would not recommend anyone stay here.
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Date of stay: June 2021Trip type: Traveled with family
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Angela Lopez wrote a review May 2021
Amarillo, Texas22 contributions1 helpful vote
Wow. Where to begin. We had booked our room over a week prior to our arrival and called the day of, to let them know we would be arriving between 1130 and 1230 am. We drove 5 hours from Amarillo to Dallas and arrived just after midnight. There was a security vehicle parked in the entrance drive making it difficult to pull up and unload. We were bringing several vintage guitars and amps for the Dallas Guitar show the next day and had 2 large carts to haul up to our room. When we entered the lobby it reeked of marijuana smoke. There was a man being escorted out of the building by a security officer for having passed out in the lobby. When I approached the desk the gentleman working immediately asked that I "bear with him", as he was "doing the best he could". I found that an odd greeting. We were given keys to the room after checking in and my husband took our first cart load up the elevator to the 8th floor. In the meantime I went to move the car, as between it and the security guards car, the entrance was blocked. I noticed while the security guard hung out at the front door, there were several people milling around back in the parking lot. It seemed very unsafe. My husband called and said the room was bolted from the inside. He called down to the desk and the clerk went up to investigate. Someone was evidently in the room but would not respond. He stated he would give us another room. After about 20 minutes and a second trip upstairs to the 5th floor, my husband found the room obviously occupied, although thank goodness, no one was in the room. At this point he and I were furious. I came in from the car (against my better judgement) and told the clerk that the entire situation was unacceptable. I asked for his name and his managers name, which he refused to provide. He had no name badge. He began to get very upset and and kept blaming his manager. I had to ask him to calm down and stop being ugly to me. This was not our fault. He then went up himself to check a 3rd room. Came back and said it was 95% perfect. The toilet did not flush well. I said no sir. That would not work. He then called a maintenance man (I assume). To go and look at the toilet. The man came down wearing gold chains and sunglasses...and stated he had fixed it. I said no. Absolutely not. He then called his manager Nicole on speaker phone (I finally got someones name) who promptly cursed in response to his call. She said Oh ©-©! He had to tell her she was on speaker phone. He had mentioned to her that he could "walk" us to another sister property. I exclaimed YES do it. This entire fiasco was just too much. We were now over an hour in and had no room. After another 30 minutes we finally had a voucher to leave and go to another hotel. I then told the clerk I wanted a full refund for the room and parking. He told me I could come back tomorrow and discuss a refund with his manager. At this point I was dumbfounded. I told him to call her back. He put his phone in front of me and said YOU call her. I did. I was told it would take 3 days to receive the refund. I was so exhausted at this point I said fine and we left. The Lorenzo Hotel was the sister property and was a DREAM. From the staff, to the security, to the room. Best bad situation turn around ever. In my opinion the Aloft needs to clean house and hire a new manager and staff. It was a circus. I was so disappointed. Worst part was we had stayed at the Aloft in Sundance Square the weekend prior and it was EXCELLENT. Dallas - we will not be back. Hope you get it together.
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Date of stay: May 2021Trip type: Traveled as a couple
Room Tip: Stay at the sister property. The Lorenzo.
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PRICE RANGE
US$154 - US$431 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
aloft dallas downtown hotel dallas
LOCATION
United StatesTexasDallasDowntown Dallas
NUMBER OF ROOMS
193
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Frequently Asked Questions about Aloft Dallas Downtown
Which popular attractions are close to Aloft Dallas Downtown?
Nearby attractions include Dallas Cattle Drive Sculptures (0.2 km), Tree Sculptures (0.4 km), and Pioneer Plaza (0.1 km).
What are some of the property amenities at Aloft Dallas Downtown?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at Aloft Dallas Downtown?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Aloft Dallas Downtown?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Aloft Dallas Downtown?
Yes, paid public parking nearby and paid public parking on-site are available to guests.
What are some restaurants close to Aloft Dallas Downtown?
Conveniently located restaurants include Bob's Steak & Chop House, Chop House Burger, and Texas Spice.
Are there opportunities to exercise at Aloft Dallas Downtown?
Yes, guests have access to a pool and a fitness centre during their stay.
Is Aloft Dallas Downtown located near the city center?
Yes, it is 0.2 km away from the centre of Dallas.
Are any cleaning services offered at Aloft Dallas Downtown?
Yes, dry cleaning and self serve laundry are offered to guests.
Are pets allowed at Aloft Dallas Downtown?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Aloft Dallas Downtown offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and conference facilities.