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Dallas Park West Hotel

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1590 Lyndon B Johnson Fwy, Dallas, TX 75234-6031
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Free cancellation until 06/15/22
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Traveler (337)
Room & Suite (92)
Videos (1)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
  • Contactless check-out
Updated 06/10/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Dallas Park West Hotel
Updated 06/10/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#30 of 234 hotels in Dallas
Location
Cleanliness
Service
Value
Property amenities
Free parking
Wifi
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Shuttle bus service
Business Center with Internet Access
Parking
Paid wifi
Hot tub
Outdoor pool
Heated pool
Restaurant
Breakfast buffet
Conference facilities
Banquet room
Meeting rooms
Convenience store
Non-smoking hotel
ATM on site
24-hour front desk
Express check-in / check-out
Ironing service
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Room features
Air conditioning
Housekeeping
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Value
Family
Hotel links
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2195Reviews22Q+A100Room tips
Traveler rating
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Popular mentions
Travelbird0403_01 wrote a review Yesterday
Austin, Texas2 contributions
Been to this hotel twice, it''s a beautiful place hence my second visit. The rest of the front desk agents were professional. but the rude front desk manager (sorry to say but is a hispanic female who looks like she's ready to fight any customer who launch a complain) didn't catch her name but she was the one on duty the evening of 10/172021, still met her when we came back the second time ...very unprofessional lady.
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Date of stay: October 2021
Value
Cleanliness
Service
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Andrea S wrote a review Oct 2021
Flint, Texas11 contributions1 helpful vote
Hotel's Favorite
Hotel staff was very nice. Parking was in abundance. Surprisingly quiet. Rooms could use some attention in the finer details mainly in the bathroom area. Beds were ok, not the worst I've slept on but definitely not the best. Over all it was a very nice stay.
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Date of stay: October 2021Trip type: Traveled on business
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Response from General Manager, General Manager at Dallas Park West Hotel
Responded 26 Oct 2021
Dear Andrea, Thank you so much for highlighting our peaceful accommodations and fantastic staff. They will be elated to be recognized for their hard work. We are planning some renovations for next year and we would love to welcome you back to experience the exciting changes.
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Abraham G wrote a review 17 Jan
1 contribution
Excellent opción! First, have a great location, the bed was very comfortable, a lot spots to charge cellphone, laptop, etc. The check in / out was very fast (less than 5 minutes to check in an only 1 minute to check out), only 20 minutes to the AT&T Stadium.
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Date of stay: January 2022Trip type: Traveled solo
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Response from General Manager, General Manager at Dallas Park West Hotel
Responded 1 week ago
Dear Abraham, We want everyone who stays at Dallas Park West Hotel to have an excellent visit, so we're happy to hear we succeeded with you! It's great to know that our location was ideal for your trip and that you had a comfortable night's sleep. The next time you're in town, we'd be proud to host you again.
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HateMakingUpNames wrote a review 4 Jan
Caddo Mills, Texas1 contribution
Chrome-cast does not work as it requires to be on OMNI Guest network. As the hotel is no longer an OMNI hotel, they changed the WiFi name, however the Chrome-cast requirement has not been changed. Hopefully once Renascence takes over it will be corrected.
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Date of stay: December 2021
Value
Service
Sleep Quality
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Response from General Manager, General Manager at Dallas Park West Hotel
Responded 2 weeks ago
While we trust you had an overall pleasant stay, it is disappointing to read about the difficulties you experienced trying to get the Chromecast in your room properly connected. Rest assured, we have notified our IT and maintenance departments to resolve this issue for future guests. Next time, please don't hesitate to reach out to the front desk so we can assist with any concerns while you're still with us. Thank you for your thoughtful feedback, and come see us again soon!
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MCC wrote a review 1 Jan
1 contribution
The property is old but nice, and the staff are very mixed in terms of customer service. During my stay, out of 7 staff I dealt with, 5 of them were very polite, nice, professional and even went out of their way to help me. Two other ppl from front desk Erica and Judith were extremely rude, liars and thuggish. Erica called my room three times in the morning and violently banged on my door, demanding me open the door before 8am one day. I reported the incidence to Judith. Judith refused to investigate. I told her that I would contact corporate to report on the incidence. Judith retaliated by being extremely rude to me during my check-out at the lobby. "Do not ever do it again" she scolded me in the lobby. I confronted her about her extremely rude language. She told me that she's the boss of the hotel and she would call police if I do not leave the hotel. All these thuggish behavior was in full display in front of other hotel employees and guests in the lobby. I am contacting relevant parties to launch a formal investigation.
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Date of stay: December 2021Trip type: Traveled on business
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Response from General Manager, General Manager at Dallas Park West Hotel
Responded 3 weeks ago
Thank you for being our guest in Dallas and for sharing your experience. While you appreciated our well-maintained property, we're very sorry to hear about service that was less than stellar. Rest assured, we will review your comments with the team members in question to ensure polite, friendly service is delivered at all times. Our team wishes you safe travels ahead.
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PRICE RANGE
US$101 - US$207 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
omni hotel dallas, dallas omni hotel, omni dallas
FORMERLY KNOWN AS
Renaissance Dallas North Hotel
LOCATION
United StatesTexasDallas
NUMBER OF ROOMS
337
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Frequently Asked Questions about Dallas Park West Hotel
Which popular attractions are close to Dallas Park West Hotel?
Nearby attractions include Mustangs of Las Colinas (4.3 km), Dallas Circus Center (6.0 km), and Vitruvian Park (7.3 km).
What are some of the property amenities at Dallas Park West Hotel?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
What food & drink options are available at Dallas Park West Hotel?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at Dallas Park West Hotel?
Yes, free parking is available to guests.
What are some restaurants close to Dallas Park West Hotel?
Conveniently located restaurants include Pappas Bros. Steakhouse, Via Real Restaurant, and Babe's Chicken Dinner House.
Are there opportunities to exercise at Dallas Park West Hotel?
Yes, guests have access to a pool and a fitness centre during their stay.
Does Dallas Park West Hotel have an airport shuttle?
Yes, Dallas Park West Hotel offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are pets allowed at Dallas Park West Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Dallas Park West Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Dallas Park West Hotel?
Many travellers enjoy visiting Grapevine's Market on Main (15.0 km).
Is Dallas Park West Hotel accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.