In July 2019, we went to New Mexico on vacation. After visiting Carlsbad, we started making our way back to Texas and dad was driving almost all night long. The only place we could find to stop at was the Cisco Inn after we finally got a room. All the other hotels in west Texas were booked and we finally stopped there just to sleep for a few hours. The carpet was sticky like walking on melted gummy bears. We were afraid to touch anything so therefore we slept in our shoes and clothes. We ripped the bed covers off to put on the floor so our feet wouldn't stick anymore, knowing all along our hopes that they would see a filthy comforter and wash it. My hopes were swiftly dashed while inspecting the restroom and finding the towels in worse shape.
If you want to stay here, let me borrow a line from Frankie Goes To Hollywood and say "don't do it." I came to Cisco this week to see my mother for her birthday and thought I'd try out the 'ol Cisco Inn because A. My grandmother worked there back in the early 2000's when it was the Cisco Motor Inn and American-owned. B. I've had good experiences there. First of all, I couldn't go inside the lobby to check in so I had to talk to the clerk through the window and to add insult to injury, cars were flying down the interstate so I couldn't hear him and he talked so fast, I couldn't understand him. He became agitated when I asked him to repeat himself. After a few minutes of yelling out the answers to every question he asked (after asking him to yell out the questions), I finally paid and got my key. He started giving hand signals and rapidly pointing to where my room was as if to say "now go away!!!!!" I got to my room and the key would fit in the hole but wouldn't turn. After a few minutes of fidgeting and fiddling with it, it finally turned (I had this problem every time I left the room). After a later investigation, I discovered that one side of the doorknob would turn and the other wouldn't, plus the deadbolt was painted over so I couldn't completely lock the door. I got into my room, which had a run-down but tolerable smell and once I got unpacked, I wanted to use the Wi-Fi so I attempted to call and get the password but the phone was broken, luckily, I had my cell phone so I called the desk and asked for the password to which the clerk rudely replied "There's no password!!!!!" then spit out a bunch of numbers in a rather smart-alecky tone which happened to actually be the correct password. Later on, the first night, my mother came to see my room and since she used to be a housekeeper at hotels such as the Kiva Inn in Abilene and the LaQuinta in Eastland, she noticed the room didn't smell good (again, it was tolerable but not good). The internet was in and out, I couldn't watch anything on the computer without interruptions, the light above the sink wouldn't work, I had to rapidly flip the switch several times to get it to work. There were paint stains on the curtains and splotches of dried paint on the walls. The general area is not well-kept. The area around the ice machine outside was FILTHY, trash needed to be picked up. The hotel looks good from the road but once you walk around, it looks trashy, like they don't care about the area. I mean.... I don't expect everywhere I stay to be the Ritz-Carlton or the Waldorf-Astoria but at least act like you want to attract business. I finally went to the grocery store to get some Glade scented spray to tame the odor and when I checked out, I left the bottle there so maybe they would take a hint. When I left this morning, the desk clerk was outside so I gladly walked up and handed him the key and said "thanks." He acted as if I was his long-lost best friend (keep in mind, he was rude when I checked in Tuesday). Don't stay here, go on to either the Executive Inn down the road, to Abilene, or to Eastland. When my grandmother worked at this place, they always kept the area up and kept it clean. If her former boss was still alive and saw what it looked like now, he would be rolling in his grave.…
Great place. Stayed here just one night but it was definitely worth it. Price was really good for the quality. Staff is friendly and helpful. It’s been renovated recently. No bugs and very well lit at night. Good area, close to some food places for a quick bite and a gas station. Will definitely stay here again.
Unless you must stay in Cisco, TX, I suggest that you continue down the road to Abilene. Check-in was difficult. I am almost certain that I was charged twice for this room. There seemed to be a language barrier with the desk person. I tried both English and Spanish with only minimal communication available. The cell phone tower overhead with its hundreds of vultures was quiet. The adjacent interstate highway was not. Lights did not work. Towels marginal. Sheets not bad. Save this place for a last resort.
Ok hotel. Not fancy but met our expectations and we slept well. Only stayed one night. There is not a lot to choose from in that area and I think we woke up the night clerk. The bedding has clearly seen better days but it was clean.