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623 Union Street, Nashville, TN 37219-1706
15 people are viewing this hotel
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Traveler (613)
Room & Suite (246)
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About

#55 of 218 hotels in Nashville
Location
Cleanliness
Service
Value
Sheraton Grand Nashville Downtown is in the heart of Music City and just blocks from the best Nashville attractions. Find the perfect combination of comfort and style in our 482 beautifully appointed guest rooms including 5 Executive Suites, 2 Governor Suites and 1 Presidential Suite. Whether hosting an intimate meeting for a board of directors or a fundraising gala for 1,300, our modern, airy interiors and fresh design are sure to impress your guests. Enjoy your favorite beverage and the best view in the city in SKYE or grab a meal at The Library Bar & Restaurant. Our hotel now offers complimentary bike rentals, Peloton bikes in our gym, and a complimentary golf shuttle to Broadway. Book your Nashville getaway today!
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Property amenities
Valet parking
Public wifi
Fitness Center with Gym / Workout Room
Bar / lounge
Walking tours
Kids stay free
Pets Allowed ( Dog / Pet Friendly )
Free shuttle or taxi services
Paid private parking on-site
Restaurant
Breakfast available
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
24-hour security
Baggage storage
Concierge
Convenience store
Non-smoking hotel
Shared lounge / TV area
ATM on site
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Bathrobes
Air conditioning
Desk
Safe
Wardrobe / closet
Flatscreen TV
Bath / shower
Iron
Private bathrooms
Tile / marble floor
On-demand movies
Complimentary toiletries
Hair dryer
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Room types
City view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Green
City View
Languages Spoken
English
Hotel links
Special Offer:Sips and Sounds
2393Reviews39Q+A100Room tips
Traveler rating
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Most Recent
Maria W wrote a review Yesterday
1 contribution
I checked in for a business trip and met Taylor David at the valet. I had questions about parking because of the expense. Taylor went above and beyond to make sure my luggage was taken care of helped get me situated. He helped ensure the start of my stay was uneventful. It was very welcomed.
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Date of stay: January 2023Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Andrew S. wrote a review Sep 2022
2 contributions
Hotel's Favorite
Came down to Sheraton grand for the weekend and i was immediately impressed by the customer service. Silvia at the valet stand was very helpful. She directed me to different spots i need to visit while im in nashville. Definitely recommend Sheraton Grand and their impressing customer service to anyone visiting nashville. Great weekend overall!
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Date of stay: September 2022Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Kristofer C, General Manager at Sheraton Grand Nashville Downtown
Responded 6 Sep 2022
Thanks for the wonderful review, andrewmR797IU! It's excellent you had such a fantastic experience at Sheraton Grand Nashville! We care deeply about the happiness and satisfaction of our guests and your praise for our team lets us know we're doing our job. Silvia is a valued member of our team so it's no surprise she took such great care of you. That's what we like to see! We look forward to sharing another splendid experience with you soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Jeremy D wrote a review Yesterday
1 contribution
Wonderful Service. Wonderful food. The hottest showers. Some of the best sleep I’ve had in years. Some of the best views in the city. We will definitely be back. I will definitely recommend this hotel to my friends and family.
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Date of stay: January 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Kristofer C, General Manager at Sheraton Grand Nashville Downtown
Responded today
Thank you for your wonderful review! We are so glad that you enjoyed your stay with us and that you found the service, food, and showers to be so wonderful. We are especially pleased to hear that you found the sleep and views to be some of the best that you have experienced in years. We look forward to welcoming you back again soon and we are delighted to hear that you will be recommending us to your friends and family. We strive to ensure that all of our guests have the best experience possible and your kind words reaffirm that we are achieving that goal. Thank you for staying with us and for taking the time to leave your review.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Brandon M wrote a review 29 Jan
Chris was awesome promote this man he was professional and took the time to explain the process people to day done take the time to really explain processes also the pick up time was great and he had the same positive attitude
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Date of stay: January 2023Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Kristofer C, General Manager at Sheraton Grand Nashville Downtown
Responded yesterday
Thank you for the fantastic review, J8607OEbrandonm! It's outstanding your time at Sheraton Grand Nashville was so amazing. We love sharing our excellent service with each person who walks through our door. It's team members like Chris who ensure our guests are getting the best level of service. That's what we like to see! We can't wait until your next visit so we can once again share our high-caliber service with you.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Chelle256 wrote a review 28 Jan
Huntsville, Alabama25 contributions17 helpful votes
5 out of 5 great customer service. This is the second time we are staying here and everyone is super friendly and always helpful. Only complaint please post where the entrance is since the front is being remodeled. Took me a min to find. Call them and by that time I found it. The room is clean and of course beautiful. Great view being on the 12th floor.
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Date of stay: January 2023Trip type: Traveled as a couple
Room Tip: Front is being renovated.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Kristofer C, General Manager at Sheraton Grand Nashville Downtown
Responded 2 days ago
Thanks for the amazing review, Chelle! It's excellent your time at Sheraton Grand Nashville was so fantastic! We take great care in providing top-notch service for all of our guests. Your praise for our team lets us know we're doing our job! We look forward to hosting you again soon so we can share another splendid experience with you! Thank you again for sharing your feedback!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Ranee H wrote a review 26 Jan
Ozark, Alabama
Dylan and Devon were outstanding during Valet parking. They were very polite, respectful young men. They made me feel very secure about driving away with my vehicle. All around the Sheraton had amazing staff and made my experience great.
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Date of stay: January 2023Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Kristofer C, General Manager at Sheraton Grand Nashville Downtown
Responded 3 days ago
Thanks for sharing this lovely review! We're thrilled to hear you enjoyed your stay at Sheraton Grand Nashville. It's our pleasure to accommodate you and we appreciate your praise. Dylan and Devon are excellent members of our team. They always go above and beyond for our guests. You can see why we love having them here so much! We're looking forward to sharing another amazing experience with you soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Jane D wrote a review 26 Jan
1 contribution
The hotel could use a full service restaurant, a coffee shop and faster elevators. I have been coming to the hotel every January for 8 years. It used to have a coffee bar which made it so much easier to get coffee instead of walking to Starbucks every day.
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Review collected in partnership with this hotel
Date of stay: January 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Kristofer C, General Manager at Sheraton Grand Nashville Downtown
Responded 3 days ago
Thank you for the great rating, Jane D! We are always working very hard to provide high-quality experiences for all of our guests. We appreciate that you enjoyed our accommodations, but we are disappointed to hear that we could have done more for you. We will share your feedback with our team moving forward. We look forward to sharing an even better experience with you soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Michael wrote a review 26 Jan
Davie, Florida4 contributions1 helpful vote
Self Park overnight $50. plus tax. Valet $60. plus tax and tip. Traveling to Los Angeles this past Summer the rate was $40. for self parking. I guess the saying "don't California my Tennessee" hasn't taken effect. The hotel / room and bathroom seem like an older property while the bed slept comfortably. The good news is that upon following up on the parking I noted it was my oversight in the hidden fine print, the hotel management was quick to reply. The less than better news is that the front desk agent on check in wasn't compassionate in the parking issue and matter of fact with little more than feeling like he had a job but didn't want to work.
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Review collected in partnership with this hotel
Date of stay: January 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Kristofer C, General Manager at Sheraton Grand Nashville Downtown
Responded 3 days ago
Thank you for the 4/5 rating! We're happy you had a pleasant stay with us and appreciated our accommodations. It's unfortunate you had such challenges with our parking and service. We're disappointed we couldn't accommodate your needs and fix the problem. We hold ourselves to a higher standard. We'll address your concern with our team moving forward. We strive for excellence so we look forward to sharing an even better experience with you soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Stephen M wrote a review 15 Jan
Tampa, Florida155 contributions87 helpful votes
The Sheraton Grand is perfectly located and very convenient to everything. It includes easy access to entertainment, restaurants and business. The staff is very accommodating and friendly. The rooms are clean and daily room cleaning service is an added plus. The in-house restaurant provides a nicely appointed dining room and efficient service, The food is good and hearty. Special need requests are meet with a quick response and addressed immediately. Its clean and comfortable.
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Date of stay: December 2022
Value
Location
Service
Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Kristofer C, General Manager at Sheraton Grand Nashville Downtown
Responded 2 weeks ago
Thanks for the excellent review, smichelini2017! We're delighted your time at Sheraton Grand Nashville was so outstanding as providing our guests with an excellent experience is very important to us. It's fantastic you appreciated our clean and comfortable rooms as well as our ideal location, friendly staff and delicious dining options. That's what we like to see! We look forward to hosting you again soon for another fantastic experience.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Ric B wrote a review 14 Jan
La Quinta, California28 contributions1 helpful vote
+1
So very disappointed. We just never expected these conditions from a Sheraton Grand property. To pay 257.50 for one night and find these conditions in the room us unacceptable. Should have stayed at the JW Marriott downtown. Just be advised before you book here!
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Date of stay: January 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Kristofer C, General Manager at Sheraton Grand Nashville Downtown
Responded 2 weeks ago
Thanks for the feedback. We are disappointed to learn of your recent stay with us. We regret to see the cleanliness issues that you experienced in your room. We have brought your concerns to our housekeeping team to ensure all rooms are being properly refreshed prior to check in. We hope despite the challenges you faced during your stay, you will consider choosing us again in the future for a more positive experience.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
US$233 - US$464 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
sheraton nashville, nashville sheraton
FORMERLY KNOWN AS
Sheraton Nashville Downtown Hotel
LOCATION
United StatesTennesseeDavidson CountyNashvilleDowntown Nashville
NUMBER OF ROOMS
474
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SHERATON GRAND NASHVILLE DOWNTOWN - UPDATED 2023 Hotel Reviews & Price Comparison (TN) - Tripadvisor

Frequently Asked Questions about Sheraton Grand Nashville Downtown
Which popular attractions are close to Sheraton Grand Nashville Downtown?
Nearby attractions include Ryman Auditorium (0.5 km), National Museum of African American Music (0.4 km), and Escape Experience (0.2 km).
What are some of the property amenities at Sheraton Grand Nashville Downtown?
Some of the more popular amenities offered include an on-site restaurant, a lounge, and a fitness centre.
Which room amenities are available at Sheraton Grand Nashville Downtown?
Top room amenities include air conditioning, a flat screen TV, and blackout curtains.
What food & drink options are available at Sheraton Grand Nashville Downtown?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Sheraton Grand Nashville Downtown?
Yes, paid private parking on-site and valet parking are available to guests.
What are some restaurants close to Sheraton Grand Nashville Downtown?
Conveniently located restaurants include Jeff Ruby's Steakhouse, Nashville, Bourbon Street Blues and Boogie Bar, and 417 Union.
Are there opportunities to exercise at Sheraton Grand Nashville Downtown?
Yes, guests have access to a fitness centre during their stay.
Is Sheraton Grand Nashville Downtown located near the city center?
Yes, it is 0.6 km away from the centre of Nashville.
Are any cleaning services offered at Sheraton Grand Nashville Downtown?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Sheraton Grand Nashville Downtown?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Sheraton Grand Nashville Downtown offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.