Courtyard by Marriott Nashville Green Hills
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About
#99 of 218 hotels in Nashville
Location
Cleanliness
Service
Value
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Rooftop pool
Fitness Center with Gym / Workout Room
Bar / lounge
Bicycle rental
Children's television networks
Children Activities (Kid / Family Friendly)
Paid private parking on-site
Wifi
Paid internet
Pool / beach towels
Outdoor pool
Coffee shop
Restaurant
Breakfast available
Wine / champagne
Meeting rooms
Convenience store
Newspaper
Non-smoking hotel
Outdoor fireplace
Outdoor furniture
Shared lounge / TV area
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Allergy-free room
Air conditioning
Housekeeping
Safe
Microwave
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Business
Languages Spoken
English
Location
58Somewhat walkable
Grade: 58 out of 100
20Restaurantswithin 0.5 km
5Attractionswithin 0.5 km
326Reviews6Q+A55Room tips
Reviews
Traveler rating
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Popular mentions
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I stayed at the property a few months ago and found it decent, but not to the level I have come to expect from Marriott properties. Being it was the closest Marriott property available for this overnight stay, I gave Courtyard another shot. What a great difference a few months -- and a new general manager -- can make. I was greeted at the front desk by new GM George Harper, who couldn't have been more helpful. We had a pleasant conversation and he even took the extra step of taking me outside and pointing me -- literally -- in the right direction to show how to get to a nearby restaurant. George thanked me for being a Marriott Bonvoy member and seemed genuinely glad I had chosen his hotel. I met a colleague in the lobby Bistro for a meeting. Our server had answers to any food/drink questions and was friendly with a ready smile and a quip. Next time I'm in the area, I won't hesitate. This Courtyard will see me again.…
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Date of stay: November 2022Trip type: Traveled on business
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Team Marriott, Guest Services / Front Office at Courtyard by Marriott Nashville Green Hills
Responded 17 Nov 2022
Dear Gary, We appreciate your loyalty to our brand and the valuable feedback. We are delighted we exceeded your expectations and provided you with the hospitality you expect from us. All our associates are dedicated to going the extra mile to take care of guests. Thank you for your kind compliments; we will surely share your comments. Your continued business is the best recommendation there is. Thank you again; we look forward to hosting you at Courtyard Nashville Green Hills. Kinds Regards, George Harper General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hotel's Favorite
We were traveling from University of Alabama with our RV heading North back to Ct and decided to spend a night just outside of Nashville. Great price on the room for a Sunday night stay with help from Chris the front desk man on duty helping up park the RV. Nice clean property just a 10 minute Uber ride to downtown Nashville.
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Date of stay: August 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Team Marriott, Guest Services / Front Office at Courtyard by Marriott Nashville Green Hills
Responded 17 Aug 2022
Dear Chris H, Thank you for choosing the Courtyard Nashville Green Hills for your recent stay. We were thrilled to read your comments about the excellent service you received from our associates and how they exceeded your expectations. We will share your kind compliments with Chris. We are also glad to know you liked our location close to Nashville. Thank you again for your feedback, and we look forward to welcoming you back soon. Kinds Regards, Cedric Sharp General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This is certainly absolutely one of the hotels of all time. This hotel had staff. Had food that is absolutely food. And the beds were beds. In all seriousness this hotel was passable but there wasn’t really anything too special about it. But if you need a place to stay in Nashville, this will do.
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Date of stay: July 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Team Marriott, Guest Services / Front Office at Courtyard by Marriott Nashville Green Hills
Responded 26 Jul 2022
Dear Ian B, Thank you for taking the time to share your feedback. We are glad you had a pleasant stay, and we appreciate your recommendation of our hotel. Thank you for letting us know that our accommodations and food options met your expectations, and we hope to welcome you back whenever you return to the Nashville area. Kinds Regards, Cedric Sharp General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Disappointed with check in process at Courtyard Nashville Green Hills for several reasons: (1) room key did not work and had to return to front desk TWO times; (2) no recognition of being a titanium elite member; and (3) no welcome gift (ie., points or food & beverage credit) offered. Room was just average, somewhat dark, and there was no lamp behind chair to read. Will be staying at Residence Inn Nashville Green Hills (which is next door to this Courtyard hotel) on Friday night and hope to have a better experience.
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Date of stay: July 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Team Marriott, Guest Services / Front Office at Courtyard by Marriott Nashville Green Hills
Responded 21 Jul 2022
Dear Travelagent1199, Thank you for your review. We value you as a Titanium member and are sorry that our associate did not recognize your status upon checking in. We will be using this as a learning experience with our team. We also apologize for the inconvenience caused by the key card. We are grateful for your patience and feedback as we continuously strive to improve our guest experience. Thank you for all your comments, and we would welcome another opportunity to show you this is not our standard. Kinds Regards, Cedric Sharp General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This hotel is simply beautiful with a beautiful view of the mountains and in the outskirts of the city The rooms were really nice and the staff were excellent. The mall is real close with a 10 minute walk. This hotel is not far from Downtown Nashville.
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Date of stay: July 2022Trip type: Traveled with family
Room Tip: Go to CVS around the corner, the snacks and drinks are $4. The Bistro has a Starbucks but it’s...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Team Marriott, Guest Services / Front Office at Courtyard by Marriott Nashville Green Hills
Responded 15 Jul 2022
Dear MrTonyDaTiger, Thank you for choosing Courtyard Nashville Green Hills and for taking the time to post a review. We are delighted you enjoyed our excellent views and the courteous service provided by our associates. We also appreciate you mentioning our spotless rooms and convenient location. It was our pleasure accommodating you, and we look forward to your next visit. Kinds Regards, Cedric Sharp General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I love the red brick construction of this beautiful Courtyard by Marriott hotel. One of the nicer ones without a doubt. Pleased with how clean and well thought out the lobby and bistro lounge were. Starbucks always a huge plus. Good selection of food and drinks. The staff was always helpful and accommodating, especially the Asst. GM, Brian. We had a small mixup during check in and Brian jumped right in to make us feel welcomed and went above and beyond for our family. Will DEFINITELY be back. The location is amazing. Quiet, but walking distance to Green Hills Mall (wow this place), Kroeger and Bud’s Liquor.
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Date of stay: June 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Team Marriott, Guest Services / Front Office at Courtyard by Marriott Nashville Green Hills
Responded 25 Jun 2022
Dear reggieabbott24, Thank you for choosing us and for taking the time to post a review. We are delighted you were pleased with everything while you were here. We strive to ensure every guest has a comfortable and relaxing stay, and we will enjoy sharing your compliments with our associates, especially with Brian. It was our pleasure accommodating you, and we hope you will make Courtyard Nashville Green Hills your home away from home whenever your travels bring you to our city. We look forward to your next visit. Kinds Regards, Cedric Sharp General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I'm a Marriott fan. This hotel was very clean, and the bed, as usual, was so comfortable. I would only say the frig was tiny, I could barely get my water bottles in it, the tv was also small and no streaming services were available.
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Date of stay: May 2022
Value
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Team Marriott, Guest Services / Front Office at Courtyard by Marriott Nashville Green Hills
Responded 27 May 2022
Dear ycarney, Thank you for your kind words about Courtyard Nashville Green Hills. We are glad you had a pleasant stay and that you enjoyed our clean and comfortable accommodations. However, we regret the inconvenience you experienced with specific amenities in the room. We will share your comments appropriately. Thank you for letting us know, and we hope you will revisit us so we can provide you with the perfect stay you deserve! Kinds Regards, Cedric Sharp General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The staff is exceptional, Gina, Brian,Mira, so many others that I unfortunately forgot your names, and if I misspelled please forgive me. Truly welcoming and a pleasure to talk to, gave a first time visitor some great suggestions to check out. They have just undergone a renovation and the property is lovely. Will definitely be back and highly recommend
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Date of stay: March 2022Trip type: Traveled solo
Room Tip: They do offer parking, I used Uber which can be pricey but it is what it is on that.
Bistro is...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Team Marriott, Guest Services / Front Office at Courtyard by Marriott Nashville Green Hills
Responded 23 Mar 2022
Dear legalrn06, Thank you for your outstanding review regarding your stay at Courtyard Nashville Green Hills. It is a pleasure to know we were able to exceed your expectations and the service you received from our devoted associates left a lasting impression on you. We strive to ensure every guest has a comfortable and relaxing stay, and we will enjoy sharing your compliments with our team. Thank you again for your high recommendations, and we look forward to your return. Kinds Regards, Cedric Sharp General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
When you pay over $200 for a night for hotel room you should be able to reach a person at the front desk to track down a lost item. I tried for over two hours to raise someone at the front tesk here on March 8 2022 without success. I then tried to reach the Marriott Bonvoy number to get assistance and was told that they could do nothing to help me. After being put on hold for over an hour in total I was told that there was nothing that the supervisor (who refused to identify herself other than as "a supervisor" could do to help (though she was far less rude than the first "associate" who put me on hold. The hotel itself was a dreadful comment on the depths to which the Marriott name has sunk. I will never waste my money on a Marriott Property again! For $200 + there was no restaurant, no baggage help. but there were cheap plastic showers. I feel as though I have been mugged.…
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Date of stay: March 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Team Marriott, Guest Services / Front Office at Courtyard by Marriott Nashville Green Hills
Responded 12 Mar 2022
Dear frederick a, Thank you for sharing your concern with us. We apologize for the unfortunate incident of you losing one of your belongings and that you felt we were not considerate of the situation. We want to inform you that the hotel is not responsible for items left behind by guests, but we do everything in our power to help locate them. We take matters such as this very seriously. As a result, please allow us some time to look into this matter further. Kinds Regards, Cedric Sharp General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
My son and I were visiting for an audition at Belmont. Good location. Friendly staff. Came in on a Friday. Was not notified that I had to tell the front desk if I wanted my room cleaned. So my son and I were gone ALL DAY Saturday and my room was not cleaned. On Sunday morning when I left for the day I told the front desk my room number and that my room was NOT cleaned on Saturday. They took my room number and said it would be cleaned. Came back Sunday afternoon and it had not been cleaned. So I ask if they could clean it and they said housekeeping leaves at 4pm. I ask if they could at least give me clean towels. When I came back from dinner, there were clean towels in bathroom and beds were made. No replacement Keurig pods. I understand that they are doing a renovation but I stay at a lot of hotels and the carpet in elevators was filthy and this cleaning the room situation should have been taken care of. And I had to pay for parking. I would not ever recommend this hotel.…
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Date of stay: February 2022
Value
Service
Sleep Quality
Room Tip: Pick another hotel.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Team Marriott, Guest Services / Front Office at Courtyard by Marriott Nashville Green Hills
Responded 23 Feb 2022
Dear 590jenifern, Thank you for taking the time to share your concerns regarding our housekeeping service. We extend our sincere apologies for your disappointment regarding our current processes, and we regret that this impacted your impression of our hotel. Please know we take your concerns seriously, and we are taking steps to ensure we are more responsive to our guests' needs and requests. We do appreciate you taking the time to mention how much you enjoyed our location and the friendly service provided by our associates. We hope the audition went well, and we would be honored to welcome you back for a refreshing, seamless stay. Kinds Regards, Cedric Sharp General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$140 - US$297 (Based on Average Rates for a Standard Room)
LOCATION
United StatesTennesseeDavidson CountyNashvilleGreen Hills
NUMBER OF ROOMS
123
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Claim Your ListingCOURTYARD BY MARRIOTT NASHVILLE GREEN HILLS - UPDATED 2022 Hotel Reviews & Price Comparison (TN) - Tripadvisor
Frequently Asked Questions about Courtyard by Marriott Nashville Green Hills
Which popular attractions are close to Courtyard by Marriott Nashville Green Hills?
Nearby attractions include The Mall at Green Hills (0.4 km), The Cat Shoppe (0.4 km), and O bag (0.4 km).
What are some of the property amenities at Courtyard by Marriott Nashville Green Hills?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Courtyard by Marriott Nashville Green Hills?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Courtyard by Marriott Nashville Green Hills?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Courtyard by Marriott Nashville Green Hills?
Yes, a parking garage, paid private parking on-site, and valet parking are available to guests.
What are some restaurants close to Courtyard by Marriott Nashville Green Hills?
Conveniently located restaurants include Etc., The Cheesecake Factory, and North Italia.
Are there opportunities to exercise at Courtyard by Marriott Nashville Green Hills?
Yes, guests have access to a fitness centre and a rooftop pool during their stay.
Are any cleaning services offered at Courtyard by Marriott Nashville Green Hills?
Yes, dry cleaning and laundry service are offered to guests.
Are there any historical sites close to Courtyard by Marriott Nashville Green Hills?
Many travellers enjoy visiting Belle Meade Historic Site & Winery (4.2 km), Belmont Mansion (3.6 km), and Cheekwood (5.3 km).
Is Courtyard by Marriott Nashville Green Hills accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.