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Holiday Inn Express Nashville Airport, an IHG Hotel

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1111 Airport Center Dr, Nashville, TN 37214
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Traveler (92)
Room & Suite (106)
Pool & Beach (22)

About

#120 of 217 hotels in Nashville
Location
Cleanliness
Service
Value
**We have recently renovated as of July 2011, come experience our new carpet, mattresses, and TVs. Ask about our Park and Fly package!** The Holiday Inn Express Nashville Airport is located near the Nashville International Airport (BNA) and eight miles from downtown Nashville with easy access to major highways. Hotel is newly renovated with a beautiful fireplace in the lobby area. The Holiday Inn Express breakfast bar is the best way to start your day in the morning.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Pets Allowed ( Dog / Pet Friendly )
Free airport transportation
Business Center with Internet Access
Parking
Wifi
Outdoor pool
Breakfast available
Breakfast buffet
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Conference facilities
Meeting rooms
Non-smoking hotel
ATM on site
24-hour front desk
Dry cleaning
Laundry service
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Room features
Air conditioning
Housekeeping
Microwave
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Family
Languages Spoken
English, Spanish
524Reviews12Q+A86Room tips
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Duval63 wrote a review Oct 2022
Atlanta, Georgia8 contributions
Dirty lobby/stains on all of the couches and chairs, damp/dirty carpet in room (didn’t feel safe walking barefoot), no hand soap, not many towels or much toilet paper provided, tub faucet came completely off and maintenance never arrived to repair.
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Date of stay: October 2022Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from IHG Service, Owner at Holiday Inn Express Nashville Airport, an IHG Hotel
Responded 4 weeks ago
Hi Duval63, We appreciate you for choosing Holiday Inn Express Nashville Airport. Thank you for sharing your thoughts about your stay. We strive to deliver guest satisfaction through our brilliant basics, and I am sorry for the issues encountered. I've shared your feedback with our hotel management for review. I've also sent you a private message to discuss this further. We hope you can give us a chance to regain your trust and confidence in our service. Sincerely, Rizalin E. Case Manager IHGService
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
BB601 wrote a review Oct 2022
Milford, Pennsylvania335 contributions91 helpful votes
I have to agree with the bad reviews. Don’t waste your hard earned points or dollars. As a Platinum Elite member, loyalty to iHG properties is important to me, but so are clean, comfortable rooms, courteous staff, and a good overall impression. The room was old, moldy, with rusted furnishings. Housekeeping knocked on and opened our door at 7:50 AM , not good especially since we didn’t get the room until 12:30 AM. The breakfast staff tried to close down 10 minutes early and were rude about it. My wife and I went to the front desk to complain and a gentleman talked to the staff but nothing changed. I even emailed the GM Steve, I believe is his name, before my stay to request a renovated or at least clean room, but it fell on deaf ears with no return email. I expect the same canned response saying this is not the standard or the norm but unfortunately me and many others already know it is. Lesson learned!
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Date of stay: October 2022Trip type: Traveled as a couple
Room Tip: Do not stay here!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from IHG Service, Owner at Holiday Inn Express Nashville Airport, an IHG Hotel
Responded 29 Oct 2022
Hi BB601, Thank you for sharing your thoughts about your stay. We appreciate you choosing the Holiday Inn Express Nashville Airport for your travel needs. We dedicate ourselves to providing a positive and excellent hotel experience, and I am sorry to learn that some aspects of your visit turned out otherwise. I have shared your comments with the hotel management, and I trust that the actions to be taken will make your next stay with us better than the last. I have also sent you a private message to discuss your experience further. Until your next stop in the area, we look forward to hosting you again to redeem your confidence in us. Sincerely, Roshelle D. Case Manager IHGService
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
jbell642018 wrote a review Jul 2022
2 contributions
Outdated, smells bad, carpet was wet, halls/ elevator filthy, very poorly executed repairs in the rooms. Even the desk is bowed..... NOT what I expected in a Holiday Inn Express. And definitely not worth $200 per night!
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Date of stay: July 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Steve Kalbaugh, General Manager at Holiday Inn Express Nashville Airport, an IHG Hotel
Responded 7 Aug 2022
Thank you for your review and feedback. We apologize for your inconvenience during your stay with us. The hotel started a renovation on August 1st and the renovation will be completed by the end of 2022. We apologize again and we appreciate your continued patronage of IHG Hotels.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Tara wrote a review Jul 2022
7 contributions
+1
This hotel is filthy. The first room we got was dirty. The 2nd room we got was infested with bugs and the 3rd room also had bugs in it and smelled like a wet musky dog. Every room had mold and was masked with the smell of bleach. The management ignored our bug encounter so we left early and switched to a clean Hilton that charged us the same amount we payed at this nasty place. Do your research if you want a clean hotel. The picture doesn’t do justice on how many bug bites I had on my body. I couldn’t post them all because of the location. Would rate zero stars if I could
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Date of stay: June 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Steve Kalbaugh, General Manager at Holiday Inn Express Nashville Airport, an IHG Hotel
Responded 25 Jul 2022
Thank you for your review and feedback. We apologize for the inconveniences during your stay. We will address these issues with our team. We have contacted Orkin, who is our pest control vendor, regarding treating the rooms that had a bug issue and we will address the other items with our housekeeping team. Again, on behalf of our team, we apologize and we appreciate your continued patronage of IHG Hotels.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Allison Ladner wrote a review Jul 2022
Memphis23 contributions2 helpful votes
The reviews on this property were way better than my experience. The hotel was run down, dirty and stained carpet, and my room looked like something from 1980. The halls that led to my room were littered with paper and debris. The elevator was so nasty that I hated to step into it. I also noticed upon check-in that the area behind the front desk was cluttered and dirty. The front desk guy was helpful but that was the only positive I can say. The next morning when I went to get coffee, there was no regular cream (only flavored). I asked about it and the desk guy checked and said he assumed they were out. I thought this being a HI Express that it would be a nice enough overnight place to stay but I was wrong.
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Date of stay: July 2022Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Steve Kalbaugh, General Manager at Holiday Inn Express Nashville Airport, an IHG Hotel
Responded 22 Jul 2022
Thank you for your review and feedback. We apologize for your inconveniences during your stay with us. This is not our standard of service and it will be addressed with the team. The hotel is also scheduled for a renovation to start on August 1st. Again, we apologize and we thank you for your continued patronage of IHG Hotels.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Kris H wrote a review Jun 2022
Arkansas65 contributions51 helpful votes
In their description of this hotel, it says the rooms have been remodeled, not the case! This hotel is old and dirty. The mattress was not new and was so bad. I killed bugs in the bathroom, only to find more the next day. Carpet filthy! We were told 7 or more cars were broken into in their parking lot the night we were there. Entire car windows removed, so much for any security in their lots. The desk staff and cafe staff were rude. Tables were not wiped off in the breakfast area. Spend your dollars somewhere else. This is the worst HIE we have ever experienced. Sad.
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Date of stay: June 2022
Value
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Steve Kalbaugh, General Manager at Holiday Inn Express Nashville Airport, an IHG Hotel
Responded 22 Jun 2022
Thank you for your review and feedback. We apologize for your inconveniences during your stay. this is not our standard of service and cleanliness and this will be addressed. The hotel is scheduled for a renovation in August. We appreciate your continued patronage of IHG Hotels.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Sue W wrote a review May 2022
4 contributions1 helpful vote
We stayed at this hotel in May. Our flight arrived at midnight so we needed a shuttle pickup. That went pretty smoothly, but when we arrived at the hotel, there was no one at the front desk to check us in. We waited quite a while and then found out that the two queen beds we had booked months before had been given away and we were given a king bed. That was unacceptable, but we had no recourse! We got off the elevator to our floor and the carpet was filthy with stains! I have never seen a worse hotel!! We got into our cheap, bad smelling and very old room and were appalled at everything, especially the slimmy carpet that made you cringe to walk on! My husband and I travel a lot, and this has to be the absolute worst hotel we have ever stayed at! We were supposed to use this hotel for the last night of our trip, but cancelled that reservation! Believe me when I say you will really regret staying here!! Don't waste your money!
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Date of stay: May 2022
Rooms
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Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Steve Kalbaugh, General Manager at Holiday Inn Express Nashville Airport, an IHG Hotel
Responded 22 Jun 2022
Thank you for your review. this hotel is scheduled for a renovation in August. We apologize for your inconvenience during your stay. We appreciate your continued patronage of IHG Hotels.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
snd2000 wrote a review May 2022
Madison, Alabama102 contributions68 helpful votes
This is an older hotel - layout with a courtyard suggests it wasn’t built as a HIExpress. The layout is confusing and front desk suggested a path to our room which was clearly not the shortest. There was a musty smell in the room. Since we were only staying long enough to catch a flight the next day we didn’t report it. It may cause issues for some - our whole family had coughing fits after a one night stay. The breakfast was better than I expected and the dining area is large enough. Parking was good. There are a dozen other hotels close by so choose wisely.
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Date of stay: May 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Steve Kalbaugh, General Manager at Holiday Inn Express Nashville Airport, an IHG Hotel
Responded 22 Jun 2022
Thank you for your review and feedback. The hotel is scheduled for a renovation in August. We appreciate your continued patronage of IHG Hotels.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
T C wrote a review May 2022
Evansville, Indiana310 contributions110 helpful votes
Our stay was over a Friday night to catch a 6am flight the next morning. Upon check in we scheduled our airport pickup and registered our car. We had a ground floor room that overlooked an interior courtyard. I noticed the hotel had several court yards. Great place to set and relax. Unfortunately, we arrived around 8pm and didn't have time. The room was spacious, king bed comfortable, and the area we were in was very quiet. Breakfast starts at 6am and our shuttle time was 4:45. We did grab coffee on the way out of the hotel. Our driver was great he reminded us to save the hotel phone number for our return. You are about 5 minutes from the airport. Would definitely use this park and fly option again.
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Date of stay: May 2022
Location
Cleanliness
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Room Tip: Loved the ground floor room
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Steve Kalbaugh, General Manager at Holiday Inn Express Nashville Airport, an IHG Hotel
Responded 22 Jun 2022
We greatly appreciate your review and recognition. We are pleased that you enjoyed your stay with us. Thank you for your business and please visit us again soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Sam wrote a review Apr 2022
Washington DC, District of Columbia4 contributions1 helpful vote
We stayed here for a couple of nights before we headed to another horrible hotel downtown Nashville. Wish we would have stayed here the whole time. Great price, free breakfast. The bed was very very comfortable. The staff was very helpful. It’s only a $16 Uber ride from Broadway and parking is free.
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Date of stay: April 2022Trip type: Traveled as a couple
Room Tip: Parking is free, 4 minutes from airport. They provide a free shuttle to the airport.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Steve Kalbaugh, General Manager at Holiday Inn Express Nashville Airport, an IHG Hotel
Responded 29 Apr 2022
We greatly appreciate your review and recognition of our hotel and staff. Thank you for your business and please visit us again very soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
US$132 - US$173 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
holiday inn express nashville airport hotel nashville, holiday inn nashville
LOCATION
United StatesTennesseeDavidson CountyNashville
NUMBER OF ROOMS
207
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HOLIDAY INN EXPRESS NASHVILLE AIRPORT, AN IHG HOTEL - UPDATED 2022 Motel Reviews & Price Comparison (TN) - Tripadvisor

Frequently Asked Questions about Holiday Inn Express Nashville Airport, an IHG Hotel
Which popular attractions are close to Holiday Inn Express Nashville Airport, an IHG Hotel?
Nearby attractions include Opry Originals/Discover Nashville Music City (1.0 km), Spirit of the Red Horse (1.0 km), and Life Is Good (1.0 km).
What are some of the property amenities at Holiday Inn Express Nashville Airport, an IHG Hotel?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Holiday Inn Express Nashville Airport, an IHG Hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Holiday Inn Express Nashville Airport, an IHG Hotel?
Guests can enjoy free breakfast during their stay.
Is parking available at Holiday Inn Express Nashville Airport, an IHG Hotel?
Yes, free parking is available to guests.
What are some restaurants close to Holiday Inn Express Nashville Airport, an IHG Hotel?
Conveniently located restaurants include Darfons Restaurant & Lounge, Sindoore - Indian By Nature, and Bar-B-Cutie.
Are there opportunities to exercise at Holiday Inn Express Nashville Airport, an IHG Hotel?
Yes, guests have access to a pool and a fitness centre during their stay.
Does Holiday Inn Express Nashville Airport, an IHG Hotel have an airport shuttle?
Yes, Holiday Inn Express Nashville Airport, an IHG Hotel offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Holiday Inn Express Nashville Airport, an IHG Hotel have airport transportation?
Yes, Holiday Inn Express Nashville Airport, an IHG Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Holiday Inn Express Nashville Airport, an IHG Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Holiday Inn Express Nashville Airport, an IHG Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.