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535 Rep John Lewis Way S, Nashville, TN 37203-4211
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Traveler (21)
Room & Suite (43)
Videos (2)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.

About

#66 of 217 hotels in Nashville
Location
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Value
Travelers' Choice
Stay in the heart of Music City. The brand-new Hyatt House Nashville Downtown / Convention Center features spacious residential-like suites and studio hotel rooms that will make you feel at home.
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Indoor pool
Fitness Center with Gym / Workout Room
Free breakfast
Pets Allowed ( Dog / Pet Friendly )
Business Center with Internet Access
Meeting rooms
Public wifi
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Baggage storage
Convenience store
Non-smoking hotel
Shared lounge / TV area
ATM on site
24-hour check-in
24-hour front desk
Express check-in / check-out
Washing machine
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Room features
Blackout curtains
Air conditioning
Desk
Dining area
Coffee / tea maker
Cable / satellite TV
Sofa bed
Bath / shower
Housekeeping
Safe
Seating area
Separate dining area
Separate living room
Sofa
Telephone
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Kitchenette
Dishwasher
Microwave
Refrigerator
Stovetop
Electric kettle
Kitchenware
Flatscreen TV
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Mid-range
Business
Languages Spoken
English
Hotel links
Special Rate:Book Direct and Save
290Reviews7Q+A13Room tips
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wilcin97 wrote a review 22 Nov
1 contribution
In town for Predators game . Easy walk to the Bridgestone Arena and to Broadway. Pool,fitness,room layout, parking, everything was perfect. If we are back to visit in Nashville again this will be our go to place to stay!
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Review collected in partnership with Hyatt Hotels
Date of stay: November 2022
Value
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Global60844812765, General Manager at Hyatt House Nashville Downtown / SoBro
Responded 4 days ago
Thanks for the excellent review, wilcin97! We're delighted your time at Hyatt House Nashville Downtown/Convention Center was so outstanding as providing our guests with an excellent experience is very important to us. It's fantastic you appreciated our perfect location and amazing amenities as well as our great room layout and ample parking. That's what we like to see! We look forward to hosting you again soon for another fantastic experience.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
AleCa007 wrote a review Jun 2021
Dayton, Ohio17 contributions4 helpful votes
Hotel's Favorite
I was driving through Nashville on a weekend where EVERY single hotel was booked (post CoVid opening fever). I was lucky to find a hotel room at this beautiful hotel. The representative Erica made sure I got the best rate, the right directions and a welcome reception when I arrived exhausted there at 2:30 am. The hotel is gorgeous, rooms are big, clean and modern. Staff in unbelievable.
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Review collected in partnership with Hyatt Hotels
Date of stay: June 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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jamesh2022142 wrote a review 16 Nov
Bowie, Maryland1 contribution
The hotel was modern, clean and located conveniently from the heart of action in Nashville. The staff were friendly and courteous. The hotel is location is not far from the center of action all with walking distance.
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Review collected in partnership with Hyatt Hotels
Date of stay: November 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Global60844812765, General Manager at Hyatt House Nashville Downtown / SoBro
Responded 1 week ago
Thanks for the great review, jamesh2022142! It's wonderful you enjoyed your stay at Hyatt House Nashville Downtown/Convention Center so much! We strive for excellence so we're thrilled you appreciated not only our clean property and friendly staff, but also our convenient location! Your praise lets us know we're doing our job! We can't wait to host you again soon for another amazing experience!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Pde017 wrote a review 12 Nov
1 contribution
Room was average. Staff was just average. Not especially friendly. Room was clean. Beds were comfortable. There was no lotions or make up remover wipes or shower caps in the bathroom. There was only one wash cloth and a bonus was the underground parking.
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Review collected in partnership with Hyatt Hotels
Date of stay: November 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Global60844812765, General Manager at Hyatt House Nashville Downtown / SoBro
Responded 2 weeks ago
Thank you for submitting your feedback with us. We are always working as hard as we can to provide the most enjoyable of visits for our guests. We regret to hear that your experience with us was anything less than ideal. We will share these concerns with the appropriate members of our team so we may moving forward. We hope you plan on staying with us again soon as we'd love to improve your opinion of us.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
saracE458SY wrote a review 11 Nov
Gun Barrel City, Texas1 contribution
No housekeeping service. Had to repeatedly ask for bath soap, A/C well above comfortable temperature, homeless hanging outside entrance to hotel. Front desk staff less then friendly. Decent hotel, but not worth the price.
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Review collected in partnership with Hyatt Hotels
Date of stay: November 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Global60844812765, General Manager at Hyatt House Nashville Downtown / SoBro
Responded 2 weeks ago
We appreciate your feedback, saracE458SY. We're deeply disappointed to hear about your experience with us. We apologize that you did not receive the high level of service we are so accustomed to giving, and we will bring this information to our management team. We strive to provide our guests with warm hospitality and efficient service, which is why this is so upsetting to hear. We'd love another chance to rectify the visit. We'd look forward to a second opportunity so we demonstrate the high-caliber service we're capable of providing.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
60charlotte wrote a review 8 Nov
1 contribution
We really enjoyed staying at this hotel. It was very clean and really nice. All of the staff were very polite and friendly especially the bartenders, The location is pretty good it is a few blocks from the Convention Center and 5 blocks from the Bridgestone Auditorium and Broadway,
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Review collected in partnership with Hyatt Hotels
Date of stay: November 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
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Response from Global60844812765, General Manager at Hyatt House Nashville Downtown / SoBro
Responded 2 weeks ago
Thanks for the great review, 60charlotte! It's wonderful you enjoyed your stay at Hyatt House Nashville Downtown/Convention Center so much! We strive for excellence so we're thrilled you appreciated not only our clean rooms and friendly staff, but also our convenient location! Your praise lets us know we're doing our job! We can't wait to host you again soon for another amazing experience!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
jenniferannemoses wrote a review 7 Nov
Montclair, New Jersey1 contribution
My husband and I stayed for three nights. Why did no one clean our room---even after my many phone calls and trips to the front desk? I wouldn't stay here unless you like overflowing trash cans and dirty cups.
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Date of stay: November 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Global60844812765, General Manager at Hyatt House Nashville Downtown / SoBro
Responded 2 weeks ago
We appreciate you taking the time to leave us this feedback, jenniferannemoses. We regret that you had such difficulty during your time with us. We strive to offer quality service and comfort for our guests and it's unfortunate your room wasn't cleaned to the high standards we aspire to provide. We'll be sure to address your feedback with our team moving forward. We do hope you allow us to host you again soon so we can share a more positive experience with you.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
FarAway48385163762 wrote a review Oct 2022
1 contribution
Clean lobby and rooms, Professional staff and great swimming pool. Breakfast hot items tend to be cool or cold. Microwave and refrigerator in room. Nice large bathroom with plenty of towels. Highly recommend
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Review collected in partnership with Hyatt Hotels
Date of stay: October 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
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Response from Global60844812765, General Manager at Hyatt House Nashville Downtown / SoBro
Responded 3 weeks ago
Thanks for the great review, FarAway48385163762! It's wonderful you enjoyed your stay at Hyatt House Nashville Downtown/Convention Center so much! We strive for excellence so we're thrilled you appreciated not only our clean property and friendly staff, but also our amazing amenities, delicious breakfast and spacious facilities! Your praise lets us know we're doing our job! We can't wait to host you again soon for another amazing experience!
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
dzelewicz wrote a review Oct 2022
1 contribution
Loved this hotel! Very friendly staff! Breakfast was delicious. Very impressed with it. Everyone was very friendly and was very helpful with anything we needed or asked! I would recommend this hotel to anyone!
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Review collected in partnership with Hyatt Hotels
Date of stay: October 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
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Response from Global60844812765, General Manager at Hyatt House Nashville Downtown / SoBro
Responded 3 weeks ago
Thank you for sharing this glowing review! We are delighted to hear about your experience at Hyatt House Nashville Downtown/Convention Center! We truly appreciate your kind words regarding our team. It's wonderful that you felt valued by each member of our top-notch team. We strive to provide our guests with the warmest hospitality and most efficient service, so this is fantastic to hear! Your compliments are not only rewarding, but also encouraging. We'd love to share another positive, fun experience with you in the future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Willijb wrote a review Oct 2022
Ottawa, Canada35 contributions35 helpful votes
We booked a 5 night stay to see the sights and sounds of Nashville. The location in SoBro is excellent, short walk to Broadway. The rooms are large and bright and fairly new. These are the only positives. Our stay was over $500 CDN per night and this is just a 2.5 ⭐️ We didn’t have housekeeping until we requested at the desk and via text message, on Day 3, even then we only got clean towels, not a cleaned room. So they came to our room once in 5 days. Only one elevator of three worked for 3 days of our stay, big lineups and long waits. The complimentary lobby breakfast was ok, however the dirty dishes were piled sky high everywhere… short of staff? Coffee was often empty, as was the selections of items and cutlery ( except plastic) and couldn’t find staff to ask questions about food or request items to be refilled, so we went out for breakfast. The room fell short in terms of insuite amenities, no makeup mirror, no complimentary water bottles, other standard room amenities…. Lotion, etc. however, they had a place that sold this for extra by the check in desk. We will be back to Nashville, but not Hyatt House…. There are so many better spots in the area.
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Date of stay: October 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Global60844812765, General Manager at Hyatt House Nashville Downtown / SoBro
Responded 4 weeks ago
We appreciate the feedback, Willi. We're disappointed your time with us was less than ideal. We care deeply about the satisfaction of our guests so we regret that our features and amenities didn't meet your expectations. Thank you again for your feedback. We'll be sure to address your concerns with our team moving forward. We do hope you give us another opportunity to share a more positive experience with you soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
US$168 - US$374 (Based on Average Rates for a Standard Room)
LOCATION
United StatesTennesseeDavidson CountyNashville
NUMBER OF ROOMS
217
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HYATT HOUSE NASHVILLE DOWNTOWN / SOBRO - UPDATED 2022 Hotel Reviews & Price Comparison (TN) - Tripadvisor

Frequently Asked Questions about Hyatt House Nashville Downtown / SoBro
Which popular attractions are close to Hyatt House Nashville Downtown / SoBro?
Nearby attractions include Backstage Nashville (0.4 km), Nashvox: The Nashville Studio Experience (0.2 km), and Third Man Records (0.4 km).
What are some of the property amenities at Hyatt House Nashville Downtown / SoBro?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Hyatt House Nashville Downtown / SoBro?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Hyatt House Nashville Downtown / SoBro?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Hyatt House Nashville Downtown / SoBro?
Yes, paid private parking on-site is available to guests.
What are some restaurants close to Hyatt House Nashville Downtown / SoBro?
Conveniently located restaurants include The Listening Room Cafe - Nashville, TN, 3rd and Lindsley Bar and Grill, and Bob's Steak & Chop House.
Are there opportunities to exercise at Hyatt House Nashville Downtown / SoBro?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Are pets allowed at Hyatt House Nashville Downtown / SoBro?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Hyatt House Nashville Downtown / SoBro offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.
Are there any historical sites close to Hyatt House Nashville Downtown / SoBro?
Many travellers enjoy visiting Belmont Mansion (2.8 km), Marathon Village (2.2 km), and Fort Negley Park and Visitors Center (1.2 km).