Breck was so helpful and gave us great advice on what to eat. She was kind and fun to talk to. Such an inviting and warm spirit! The avocado toast was amazing. The potatoes and everything we ate were perfectly prepared. The setting is very well thought out and you feel a little tucked away from the hustle and bustle of the city. Strongly suggest checking it out!
I stayed for 2 nights in this hotel, and housekeeping didn't clean my room at all, not even once. It's strange that the housekeeping department skipped my room, I even went to the front desk to ask them to ask housekeeping to clean my room, sadly it didn't happen. I had to ask for 2 more towels by the end of my stay. Nice hotel staff, very friendly, but the level of service is below par.
Stayed at the Holston House for New Year's and WSP weekend. Amazing Hyatt property. We upgraded to a suite- perfect. Beautiful touches and furnishings throughout, including a massive balcony. Cool little details like an old-school record player with classic country albums, cool artwork and books, built-in Bose Bluetooth speakers throughout, espresso maker, etc. Smiling staff at every stop made us feel welcome and special. Fantastic creative breakfasts at the restaurant. Location is just off the main drag- easy walk, but out of earshot. Might be the nicest Hyatt experience I've experienced- HIGHLY recommend if you want to be in the middle of the honky tonks, but also want a classy retreat. Thanks you
We had incredible bartenders Marlyse and Connor took care of us all night. Super friendly and fun! They were very attentive, genuine and full of laughter! Never had an empty drink! Thanks again y’all!
Marlyse and Connor are hands down the best bartenders I’ve had the pleasure of interacting with! They were kind, attentive and fun to be around. Highly recommend for any local or traveler staying at the hotel.
Had a wonderful 3 night stay at the Holston. Location and customer service couldn’t be better. Special thanks to Breck and Frank for fantastic recommends and great conversation, they definitely made our stay special. P.S. I’m begging you to sell me whatever air freshener is used in the lobby.
This is not a typical breakfast place. Love it. Really enjoyed the breakfast, complements to chef-food is really delicious. Fantastic interior. Thanks to our server Ms. Breck. Place to visit for sure.
Had the best breakfast. Josh was a great server so was Break and Orlando. They were all so kind and great at recommending the items on the menu. Avocado toast was to die for! And the hot latte was amazing as well
Break referred us to come try the Avocado toast so we came & it was amazing! Josh waited on us behind the bar with Orlando who were both very friendly and gave us great service! The staff and service were both amazing & i will be back!
Stayed at Holsten House on a recent business trip. Quaint and charming hotel with friendly staff. I will look to stay at more Hyatt boutique hotels in the future. The hotel is centrally located to all the main attractions.
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