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Courtyard Nashville Vanderbilt/West End

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Traveler (37)
Room & Suite (35)
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Overview
  • Excellent41%
  • Very good34%
  • Average15%
  • Poor6%
  • Terrible4%
Travelers talk about
“front desk”(123 reviews)
“free shuttle”(44 reviews)
AMENITIES
Free Wifi
Parking
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Free Shuttle or Taxi Services
3 Star Hotel
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Offers from Courtyard Nashville Vanderbilt/West End
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Offers from Courtyard Nashville Vanderbilt/West End
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Rooms
1 Jul2 Jul
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1 room, 2 adults, 0 children
Standard Room
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Reviews (579)
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228
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228
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90
35
26
Show reviews that mention
All reviewscourtyard marriottfront deskfree shuttleshuttle servicehattie b's hot chickenmarriott standardsparking garagemile radiusrooftop poolwithin milesclose to downtownlive musicgirls tripcma festthe entire staffcentennial parkconvenient location
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1 - 5 of 576 reviews
Reviewed 3 weeks ago

Hotel backs up to the "Row" which has live music until late night, most nights. That's great if you want to stumble home, but It can be loud. My first clue was ear plugs in the room. I changed my room but it was still...More

2  Thank Anthony U
Response from TeamMarriott, General Manager at Courtyard Nashville Vanderbilt/West EndResponded 3 weeks ago

Dear Anthony U, First and foremost, thank you for your loyalty to our brand. We appreciate you taking the time to evaluate your stay, and we are sorry we did not live up to the standards you have come to expect from us. We are...More

Reviewed 3 weeks ago via mobile

Do not stay here if you are bringing your car! You can’t park your own car because Marriott wants you to use their valet service. It is $35 a night and the company that Mariott contracts with for this valet services uses young kids to...More

Thank mwsw62991
Response from TeamMarriott, General Manager at Courtyard Nashville Vanderbilt/West EndResponded 3 weeks ago

Hello mwsw62991, We are terribly sorry to hear that your car was damaged by our 3rd party valet service. We have forwarded your complaint to their management team and they will be contacting you soon. We never want a guest to leave with a negative...More

Reviewed 3 weeks ago via mobile

I travel here multiple times a year. I’ve started to stay here every time now. Great places to eat and hang out within walking distance. Hotel is always clean and staff is great! Showers have great water pressure and if you travel a lot you...More

Thank Kccline09
Response from TeamMarriott, General Manager at Courtyard Nashville Vanderbilt/West EndResponded 3 weeks ago

Dear Kccline09, Thanks for returning to the Courtyard Nashville Vanderbilt/West End and for recognizing our friendly staff. We are happy our location was convenient for you and that you also appreciated our hotel facilities. We look forward to welcoming you back soon for another outstanding...More

Reviewed 8 May 2018

From the moment I booked this stay (mid April 2018), this hotel was nothing but difficult and frustrating. It required 4+ calls at various times over the course of 2 weeks to update/confirm the room type I desired to book; the phone tree lead to...More

2  Thank Kyle E
Response from TeamMarriott, General Manager at Courtyard Nashville Vanderbilt/West EndResponded 9 May 2018

Dear Kyle E, We appreciate you choosing our hotel while visiting our city. Our staff strives to deliver exceptional service, so we apologize for disappointing you. We will share your feedback with the relevant team leaders to ensure these issues are not repeated in the...More

Reviewed 8 May 2018 via mobile

Nothing special about this hotel except really nice staff. Rooms have all the usual Courtyard amenities. Bathrooms are dated and tub was a little chipped but I heard that hotel is having a big redo in 6 months. Rates were high for a courtyard hotel...More

Thank toffeenose
Response from TeamMarriott, General Manager at Courtyard Nashville Vanderbilt/West EndResponded 9 May 2018

Dear toffeenose, Thank you for sharing your experience at the Courtyard Nashville Vanderbilt/West End. As a valued customer, we appreciate your feedback and are glad to know you liked the great service provided by Harrison and Gary. We wish we had the opportunity to address...More

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About
Awards & Recognition
GreenPartner
Amenities
Top amenities
Pool
Fitness Center with Gym / Workout Room
Free High Speed Internet (WiFi)
Restaurant
Bar/Lounge
Hotel Amenities
Shuttle Bus Service
Dry Cleaning
Meeting Rooms
Business Center with Internet Access
Laundry Service
Concierge
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Fitness Center with Gym / Workout Room
Restaurant
Bar/Lounge
Outdoor pool
Details
Price range
US$171 - US$361 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#41 Romantic Hotel in Nashville
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
Details
Price range
US$171 - US$361 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#41 Romantic Hotel in Nashville
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
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Traveler (37)
Room & Suite (35)
Dining (9)
Pool & Beach (3)
Business Center & Event Rooms (1)
Questions & Answers
Ask a question
Skiinian
1 August 2017|
AnswerShow all 6 answers
Response from RJNe289 | Reviewed this property |
The shuttle does not go to the airport. It will run you from the hotel to locations within a few mile radius of the hotel - e.g. to downtown locations.
1
Vote
msh517
26 April 2017|
AnswerShow all 4 answers
Response from Dimitrios B | Property representative |
Shuttle runs from 7 am to 10 PM
0
Votes
David-Lorraine M
25 April 2017|
AnswerShow all 6 answers
Response from Dimitrios B | Property representative |
Valet Parking is $32/day and Self Parking is $30/ day. Both with in and out privileges
0
Votes
Room Tips
"Request room away from the Row, if you plan on getting some sleep."
Read review
"Do not stay in Tower 2. The balcony room we had overlooked the garbage cans. Super disappointed on the..."
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"tower 2 third floor was best. View of the street but no noise. Facing Valentino's"
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"Ask for a room that does not overlook the West End Ave, because it will be noisy."
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