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Extended Stay America - Nashville - Airport - Elm Hill Pike

Traveler (20)
Room & Suite (16)
Dining (1)
Overview
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2511 Elm Hill Pike, Nashville, TN 37214-3105 See on map
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Non-Smoking Hotel
Kitchenette
Pets Allowed
2.5 Star accommodation
Additional information
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Rooms
3 Feb4 Feb
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (68)
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1 - 5 of 68 reviews
Reviewed 3 weeks ago via mobile

Disgusting, dirty and smelly rooms. Incredibly rude employees. Do yourself a favor and pay an extra $10 to stay across the street. Well worth it. Photos show white towel used to clean floor. Second is vanity rotting in bathroom. Could go in and in but...More

Date of stay: December 2018
Thank Sabunym
Response from 00esa, Manager at Extended Stay America - Nashville - Airport - Elm Hill PikeResponded 3 weeks ago

Our number one priority is to make sure you have a comfortable stay, so we sincerely apologize for the cleanliness and service issues you experienced during your stay. We truly regret the inconvenience these caused. We never want our guests to leave unhappy, and we...More

Hotel's Favorite
Reviewed 23 June 2018

Our stay at this extended stay was very good. We have stayed in a worse extended stay hotel not far from this one. Jordyn at the front desk was very nice to us. The handicap room helped since we are both in our 70's. We...More

Date of stay: June 2018
Thank wtrester
Response from 00esa, Manager at Extended Stay America - Nashville - Airport - Elm Hill PikeResponded 23 June 2018

Thank you for the glowing review of Extended Stay America. We’re delighted to know you liked your well-appointed room and the service you received from Jordyn. We will make sure that he gets your compliments, as it will make his day. On behalf of everyone...More

Reviewed 2 December 2018 via mobile

The bedding and bathroom was clean. However there was smell in the room. After checking out they charge me with additional tax which I already paid. Thanks god my bank warns me when there is a transaction. 3 hours after checking out I had to...More

Date of stay: October 2018
Thank emrekD4747RV
Response from 00esa, Manager at Extended Stay America - Nashville - Airport - Elm Hill PikeResponded 4 December 2018

Thank you for being our guest and for taking the time to leave feedback. We apologize for the unpleasant experience. You deserved a comfortable and stress-free stay, and we assure you that what you experienced is not typical. However, we would need more information to...More

Reviewed 12 November 2018

1st, this hotel is NOT handicap accessible. We were on the "1st" floor which meant going up 4 steps then down about 20. The "1st" floor is the basement. 2nd, this hotel stinks. The musty, old smoke smell is just AWFUL, hallways and the rooms....More

Date of stay: November 2018
Thank Voyage180188
Response from 00esa, Manager at Extended Stay America - Nashville - Airport - Elm Hill PikeResponded 13 November 2018

Thank you for your comments about your stay with us. We sincerely apologize for the housekeeping issues you encountered. We have procedures in place to inspect every room after it has been serviced. Unfortunately we missed something during this process, and for that we sincerely...More

Reviewed 2 November 2018

Thank you Ms. Laurie for making us feel welcomed and for lending to the enjoyment of our stay (despite some of the neg reviews). She greeted us with a smile and was very informative & selfless. Moreover, she did not treat us like normal guest,...More

Date of stay: October 2018
Thank Marketa P
Response from 00esa, Manager at Extended Stay America - Nashville - Airport - Elm Hill PikeResponded 2 November 2018

Thank you for your review filled with so many kind comments! We are thrilled to hear you had a great stay with us at Extended Stay America. Thank you for mentioning our staff, especially Laurie. She is a true asset to our team, and we...More

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About
Description
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Free High Speed Internet (WiFi)
Free Parking
Breakfast included
Air Conditioning
Microwave
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Refrigerator in room
Self-Serve Laundry
Pool
Beachfront
Restaurant
Bar/Lounge
Spa
Fitness Center with Gym / Workout Room
Room Service
Room types
Kitchenette, Non-Smoking Rooms
Hotel class
Contact Information
Room types
Kitchenette, Non-Smoking Rooms
Number of rooms
72
Price range
US$73 - US$147 (Based on Average Rates for a Standard Room)
Formerly known as
Studio Plus Deluxe Studios - Nashville - Airport
Also Known As
Extended Stay America Nashville
Location
United States > Tennessee > Davidson County > Nashville
Hotel class
Contact Information
Room types
Kitchenette, Non-Smoking Rooms
Number of rooms
72
Price range
US$73 - US$147 (Based on Average Rates for a Standard Room)
Formerly known as
Studio Plus Deluxe Studios - Nashville - Airport
Also Known As
Extended Stay America Nashville
Location
United States > Tennessee > Davidson County > Nashville
Photos
Traveler (20)
Room & Suite (16)
Dining (1)
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Questions & Answers
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Benjamin F
17 January 2017|
Answer
Response from anthonylovebug1 | Reviewed this property |
Yes, but after quiet hours 8pm keep it down. A lot of contract workers also stay there.
0
Votes
ken h
8 September 2016|
Answer
Response from mda0492 | Reviewed this property |
doesn't look like there was ever one done.
0
Votes
Room Tips
"Request room 2nd floor or above, not in basement."
Voyage180188
12 Nov 2018
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"We travel frequently and there always going to be hiccups. Having a willing staff like this property helps..."
203marketap
1 Nov 2018
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"Bring flip flops for the shower.Thanks"
EBONIEYEZ
21 Aug 2018
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"No rooms are better than the other. There all horrible."
erthomas79
2 Jul 2018
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