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Sonesta ES Suites Memphis

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Traveler (35)
Room & Suite (22)
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Overview
  • Excellent44%
  • Very good22%
  • Average16%
  • Poor9%
  • Terrible9%
Travelers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
3 Star Hotel
All hotel details
Additional information
Offers from Sonesta ES Suites Memphis
Special Offer: Free Breakfast & Parking
Hotel deals
Offers from Sonesta ES Suites Memphis
Special Offer: Free Breakfast & Parking
Hotel deals
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Reviews (181)
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180 results
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LanguageEnglish
75
40
29
18
18
Show reviews that mention
All reviewsfull kitchentrain noisedesk clerk was very helpfulhot breakfast buffetlong term staypenthouse suitepillow top mattressflat screenexcellent place to stayawesome stayhandicapped roompull out sofaextended stayeast memphisthe general managerhome away from homeevening reception
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1 - 5 of 180 reviews
Reviewed 3 weeks ago

The location was great. The telephone in the rooms did not work. Very little toilet paper in our bathroom and the cold water was shut off at the sink in our bathroom. Some areas where under remodeling construction that should have been completed. The family...More

Thank Chick L
Response from Tony C, Director of Sales at Sonesta ES Suites MemphisResponded 3 weeks ago

Dear Family, Thank you for taking the time to express your concerns regarding the experience that you encountered during a recent stay at Sonesta ES Suites Memphis East. We are very sorry that you had such a negative experience while staying with us. Most of...More

Hotel's Favorite
Reviewed 31 March 2018 via mobile

I found this hotel on booking.com for the same rate as a typical hotel room. Free parking and complimentary breakfast as well as the room being a suite, gave them the clear advantage over any other hotel in the area. We were not disappointed. Staff...More

Thank LakeTahoeBound
Response from Monique T, General Manager at Sonesta ES Suites MemphisResponded 1 April 2018

LakeTahoeBound, Thanks for the positive feedback and 5 stars! It's great to know your stay with us at Sonesta ES Suites in Memphis Tennessee was good as we had hoped it would be. I will share your positive feedback with my staff! We're looking forward...More

Reviewed 4 weeks ago via mobile

Since October 2010 I have had the opportunity to stay at this location, formerly Residence Inn Memphis East, for approximately 30 visits next door at the Shea Ear Clinic. I have found the staff to be very accommodating and courteous each & every time. Currently...More

Thank Russell R
Response from Monique T, General Manager at Sonesta ES Suites MemphisResponded 4 weeks ago

Russell R., Thank you for the 5 star reviews for Sonesta ES Suites Memphis East. It is always wonderful to hear from our valued clients, especially when they are happy. We will continue to strive to deliver the best hospitality in Memphis Tennessee and we...More

Reviewed 4 weeks ago

my stay here was "Very Nice". The management team was (nice, friendly, very professional). My husband jokely asked for a Sonesta cap and the front desk associate went to a back room an brought him one (Awesome!). The room and kitchen area was "very clean"....More

Thank H8884QVtylerm
Response from Monique T, General Manager at Sonesta ES Suites MemphisResponded 4 weeks ago

H8884QVTYLERM, Thank you for the 5 star reviews for Sonesta ES Suites Memphis East. It is always wonderful to hear from our valued clients, especially when they are happy. We will continue to strive to deliver the best hospitality in Memphis Tennessee and we look...More

Reviewed 4 weeks ago

This is one of the best hotels I have ever stayed at. The lobby was so welcoming and relaxing, out room was so roomy and comfortable. rooms come with full kitchen. I would definitely stay there again.More

Thank rabed96
Response from Monique T, General Manager at Sonesta ES Suites MemphisResponded 4 weeks ago

Rabed96, Thank you for taking time out to review the Sonesta ES Suites Memphis East. We truly appreciate you. We are glad you enjoyed our spacious rooms. We hope you got a chance to indulge in our hot breakfast buffet. We hope that when your...More

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About
Awards & Recognition
GreenLeaders Bronze level
Amenities
Top amenities
Free Parking
Pool
Fitness Center with Gym / Workout Room
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Free Parking
Business Center with Internet Access
Breakfast included
Meeting Rooms
Laundry Service
Self-Serve Laundry
Shuttle Bus Service
Dry Cleaning
Breakfast Available
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Center with Gym / Workout Room
Outdoor pool
Details
Price range
US$126 - US$181 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Green Hotel in Memphis
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$126 - US$181 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Green Hotel in Memphis
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveler (35)
Room & Suite (22)
Dining (3)
Pool & Beach (1)
Questions & Answers
Ask a question
Vicky P
13 May 2018|
AnswerShow all 4 answers
Response from Monique T | Property representative |
Full side sofa sleeper
0
Votes
Ella A
7 February 2017|
AnswerShow all 2 answers
Response from roxzanna | Reviewed this property |
It is about 20 miles to Beale St. I was on Beale a couple days ago and saw a Westin and an Hampton Inn. There may be others as well, but those were in great locations for walking to all the sites.
0
Votes
Kyle C
26 September 2016|
AnswerShow all 4 answers
Response from Jason S | Reviewed this property |
32 inch.
0
Votes
Room Tips
"The 2 bedroom suites are on the upper level. The rooms facing the street are quieter than the parking lot and..."
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"kitchen available"
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"The main building offers rooms on four floors and the sound of the train is soothing."
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"chose rooms that face the street and not the parking lot."
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