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Best Western Royal Hotel

Traveler (142)
360
Panoramas (13)
Dining (68)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
One of the principal hotels in Jersey, the Best Western Royal Hotel was established in the 1840's and is graded 3 Silver stars by the AA. Ideally located only minutes walk from the quality pedestrian shopping areas of St Helier, the hotel is equally suited to the leisure or business traveller. This attractive 89-bedroom hotel also boasts suites and executive bedrooms. An AA Rosette restaurant and a more informal bar menu makes the Royal a popular town centre choice year round. Parking is available but is limited to 16 spaces.
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Property amenities
Room Service
Free High Speed Internet (WiFi)
Free Parking
Restaurant
Bar/Lounge
Babysitting
Banquet Room
Breakfast Available
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Public Wifi
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Room features
Family Rooms
Non-Smoking Rooms
Suites
Good to know
HOTEL STYLE
Mid-range
Business
HOTEL CLASS
947Reviews
432Photos
22Q+A
100Room tips
Traveler rating
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  • 345
  • 91
  • 28
  • 11
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Popular mentions
Only stayed one night here as we got put up by Easyjet is this hotel, when our flight was cancelled due to fog. The hotel was great, with a lovely friendly bar, just a short walk to the town centre, room was quiet, spacious, clean and comfortable with tea and coffee making
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Response from ManagerJersey, Manager at Best Western Royal Hotel
Responded 1 week ago
We are always delighted when a guest stays with us at our town centre Best Western Royal Hotel and they are so delighted with a hotel they may not have chosen for themselves. Thank you for your kind and thoughtful comment that you could not fault our hotel and would recommend us. This is so very much appreciated by our dedicated team here at the Royal. We are of course sorry that you were delayed with your flight and were pleased to have been of some assistance in the circumstances.
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What a amazing hotel, from the moment we walked through the doors,the staff were lovely,we had a beautiful room on the 3rd floor lovely a quite, the food we had was amazing, our first night the restaurant wasn’t open, but they laid a table for us in the bar, and the quality of
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Excellent staff all extremely friendly and very helpful. Food throughout our stay was outstanding with a great choice and well presented .I would eat here anytime an excellent restaurant.Everywhere clean and very tidy. A popular hotel just a short walk to town centre but just
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Response from ManagerJersey, Manager at Best Western Royal Hotel
Responded 27 Dec 2018
Thank you for your five star review and kind and thoughtful comments. These sum-up what we seek to achieve at our town centre Royal. Our catering, housekeeping and general staff are delighted. It is wonderful that you enjoyed your stay and would recommend our Best Western Hotel. Thank you once again.
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I really liked this hotel. It was properly clean (rare these days) and the staff were lovely. The tea tray in the room was really good. I was impressed by the hot chocolate, and there were plenty of biscuits, which was good because I arrived late and hadn't eaten for a very
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Response from ManagerJersey, Manager at Best Western Royal Hotel
Responded 5 Dec 2018
Thank you for your custom and top marks given on cleanliness, service and location. Unfortunately your late arrival reduced our opportunity to inspect and rectify the issue for you. Our in-house electrical engineer has since inspected the bathroom towel rail and has noted that this unit had been switched-off at the fuse, set directly below the thermostatic on/off switch. The bedroom occupied is newly refurbished and the bathroom was re-wired in very recent years as well as having updated fixtures and fittings, including a new thermostatic shower, all in good condition as kindly noted. We are a traditional hotel in style. Thank you once again for your comment and feedback.
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We held our Wedding Evening here in the function room downstairs for 120 people and it was perfect! Mariusz (the hotel manager) and the hotel team were very accommodating, friendly and nothing was too much trouble for them. The chef had some great ideas for our festival theme
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Album Categories
All photosTravelerRoom & SuiteDining Business Center & Event Rooms
Professional photo exclusively commissioned by TripAdvisorBest Western Royal Hotel
The Suite at the BEST WESTERN Royal Hotel
Professional photo exclusively commissioned by TripAdvisorBest Western Royal Hotel
The Standard Double Room Striped Carpet at the BEST WESTERN Royal Hotel
Professional photo exclusively commissioned by TripAdvisorBest Western Royal Hotel
The Standard Double Room Blue Carpet at the BEST WESTERN Royal Hotel
Professional photo exclusively commissioned by TripAdvisorBest Western Royal Hotel
The Double Room with Extra Bed at the BEST WESTERN Royal Hotel
Photo provided by managementBest Western Royal Hotel
royal hotel bedrooms
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I really doubt it would be possible, although they might store your luggage till the afternoon, best to contact the Hotel direct and be sure to obtain a written response from them stating their position, communications at this hotel was very poor during our stay.
1 vote
yes we did but you would need to request them on booking with the hotel direct.
0 votes
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Do the rooms have a safe?
Good morning EssexTourist All our Executive rooms and suites have in-room safes. As other respondents have said our reception has a safe that can store guests valuables
0 votes
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Hello, we have free fibre Wi-Fi available across the hotel
1 vote
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Hello. The BW Royal has the main entrance with steps to the reception and a bar entrance with steps to the bar area. There is are lifts that covers the front of the hotel.
0 votes
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"Don't book room 119 it has the freezing bathroom."
"Ask for what you want!"
"Quiet rooms are at the back"
"Avoid road noise by requesting rear room"
"For a quiet room, ask for a room at the back of the hotel"
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PRICE RANGE
US$84 - US$193 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
best western st helierst helier best western
LOCATION
United KingdomChannel IslandsJerseySt. Helier
NUMBER OF ROOMS
89
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