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Red Roof Inn Knoxville Central - Papermill Road

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1315 Kirby Rd, Knoxville, TN 37909-2850
COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
US$62
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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveler (60)
Room & Suite (47)
Dining (3)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
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Updated 01/09/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 01/09/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#65 of 100 hotels in Knoxville
Location
Cleanliness
Service
Value
Centrally located, Red Roof Knoxville Central is convenient to so many Knoxville attractions, yet its quiet suburban location is restful and relaxing. If you’re here on business, downtown Knoxville and University of Tennessee are both just 5 minutes away. West Town Mall, Knoxville Convention Center, U of Tennessee Medical Center, Neyland Stadium, Lakeshore Park, and Knoxville Racquet Club are also nearby. The Army Reserve Base and Tennessee National Guard facilities are also close by. If you’re interested in visiting the Smoky Mountains, it’s a pleasant drive of less than an hour. Conveniently located near I40, exit 383, Red Roof Knoxville Central has great shopping just around the corner, and a number of great restaurants within a half mile.Red Roof Knoxville Central features a business center, interior corridors, free hot breakfast featuring eggs and sausage, flat screen TVS, a free fitness facility, a coin laundry, free high speed wireless internet, a sparkling seasonal pool (open May through September), and free on-site parking and motorcoach parking. Our guest rooms feature spacious sitting areas, custom furnishings, overstuffed chairs and sofas, and dedicated workspaces. You’ll also enjoy cable TV, data ports, hair dryers, in-room coffee makers, and irons and ironing boards in all rooms. Selected rooms also offer microfridges and microwaves. Experience our complimentary coffeehouse –style coffee and tea, as well as our dining delivery service and free morning newspapers. One well-behaved family pet per room is welcome.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Complimentary instant cofffee
Pets Allowed ( Dog / Pet Friendly )
Non-smoking hotel
24-hour front desk
Parking
Wifi
Outdoor pool
Complimentary tea
Vending machine
Express check-in / check-out
Self-serve laundry
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Room features
Air conditioning
Desk
Housekeeping
Telephone
Coffee / tea maker
Microwave
Flatscreen TV
Bath / shower
Clothes rack
Iron
Wake-up service / alarm clock
Refrigerator
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Budget
Quiet
Languages Spoken
English
267Reviews3Q+A37Room tips
Traveler rating
  • 68
  • 62
  • 61
  • 33
  • 43
Time of year
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Popular mentions
Tetamalu wrote a review Nov 2021
Amman, Jordan107 contributions47 helpful votes
A ripoff. Not 4⭐️ At all! Nearly $400 for two 2 bed rooms. No complimentary water in the room tap water reeks of chlorine. No hot breakfast as advertised. Minimum amenities. Old mattresses. Well worn bedding. Do not recommend.
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Date of stay: November 2021
Value
Cleanliness
Service
Room Tip: Noisy people over head
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Response from Tish Terry, General Manager at Red Roof Inn Knoxville Central - Papermill Road
Responded 1 week ago
Thank you for taking the time to tell us about your experience. I am sorry that your experience did not meet your expectations. Please accept my sincerest apologies. At Red Roof, we strive to provide superior service to every customer; therefore your feedback is very important to us. I want you to know that we are taking the appropriate measures to address the problems that occurred during your stay to prevent any future occurrence.
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Shawn L wrote a review Nov 2021
Antioch58 contributions13 helpful votes
+1
The outside of the hotel looks goods, while the pictures online are deceiving! We checked in, and the man told us we got a room with a "renovated" bathroom. Okay, fine. Renovations are being done. As we walked to the first floor room, we noticed the hall floors damaged. Thought nothing of it until we got to the supposed room with the "renovated" bathroom. First sign of trouble, the badly painted and damaged room door. It got worse upon entry. The room smelled, while the cheapest peel & stick vinyl plank floors were disgusting and damaged with seams pulling up. The refrig was also damaged with scuff marks all over. Paint chipped and peeled off the walls. The bad plaster patch jobs obvious. As for the "renovated bathroom" - NOT! The shower glass hadn't been cleaned, and not just of soap scum, but appeared like breached window fog. And what plumber does such a horrible job with the sink drain? Every "renovation" looked amateurish - like a weekend slap together. We took pictures to show at the front desk and asked for a better room. The man was nice, but regretful that this "was the best room". NOPE! We gone - canceled the reservation and left to find another hotel. Could have taken more pictures, but we just wanted to leave ASAP! This Red Roof needs to be closed for total professional renovations.
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Date of stay: November 2021
Location
Cleanliness
Service
Trip type: Traveled on business
Room Tip: Avoid this dive!
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Response from Tish Terry, General Manager at Red Roof Inn Knoxville Central - Papermill Road
Responded 3 weeks ago
Thank you for taking the time to tell us about your experience. I am sorry that your experience did not meet your expectations. Please accept my sincerest apologies. At Red Roof, we strive to provide superior service to every customer; therefore your feedback is very important to us. I want you to know that we are taking the appropriate measures to address the problems that occurred during your stay to prevent any future occurrence.
Read more
allstar31133 wrote a review Jul 2021
1 contribution1 helpful vote
Front desk guy was nice and they had a decent swimming pool in the back but the place just felt gross and smelled like deodorized cigarette. Didn't feel like a 3 star at all. I'd pay a little more and upgrade.
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Date of stay: July 2021
Cleanliness
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Response from Tish Terry, General Manager at Red Roof Inn Knoxville Central - Papermill Road
Responded 5 Jul 2021
Thank you for the feedback. We appreciate it.
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Jessica T wrote a review Jan 2021
Eureka Springs, Arkansas1 contribution1 helpful vote
On Christmas night I was traveling from TX to VA. A snowstorm hit and I needed to retire for the night. I hopped on Priceline and grabbed the nearest 3 star place. When I arrived, none of the lights were on. That was a little concerning, for sure. When I get inside, there's a line and it appears that the power is out. When I get the front, the man behind the desk let's me know he can't check me in because of the power outage. I have a receipt, I have a phone with internet capability, I can even call Priceline for him to confirm my payment. But they won't check me in. There was another group that *were* checked in because they didn't use Priceline. I don't get it. I paid for a room. Use a hotspot. Check people in. It's 22 degrees outside. So I decide to try and wait it out and sleep in my backseat, hoping to get a room at some point. Welp, never happened. Woke up shivering in my backseat and decided to drive a few more mile north. I have zero experience driving in the snow, but there were fewer cars at 1:00 am. This really was a terrible experience.
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Date of stay: December 2020Trip type: Traveled solo
1 Helpful vote
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Response from Tish Terry, General Manager at Red Roof Inn Knoxville Central - Papermill Road
Responded 4 Jan 2021
Thank you for taking the time to tell us about your experience. I am sorry that your experience did not meet your expectations. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns.
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Star wrote a review Jul 2020
Knoxville, Tennessee1 contribution1 helpful vote
I just HAD to write a review due to the kindness and cleanliness of this hotel.. because of Covid me and my husband have been quarantined and every weekend we book a room just to get away for a while.. well I got addicted to Red Roof Hotels..In particular, the Papermil location in Knoxville Tennessee... the pool is nice and CLEAN... The rooms are always superb and well maintained.. these are 5 star rooms for an astonishing low price!!!..oh and my FAVORITE part of checking in is when I get to see Jeff Davis..the customer service agent usually here when I come. He is always smiling and such a pleasant person. Makes me feel like I'm getting a VIP treatment everytime.He goes above and beyond if needed just to make sure his guests have a perfect stay.. I hope this company rewards him for his great professionalism and kindness...i recommend RED ROOF INN to ANYONE that needs a nice place to stay at an affordable price...THANKS GUYS!!!
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Date of stay: July 2020Trip type: Traveled as a couple
1 Helpful vote
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PRICE RANGE
US$52 - US$101 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
red roof inn knoxville central hotel knoxville, holiday inn central papermill, holiday inn knoxville, knoxville holiday inn
FORMERLY KNOWN AS
Holiday Inn Central @ Papermill
LOCATION
United StatesTennesseeKnoxville
NUMBER OF ROOMS
128
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Frequently Asked Questions about Red Roof Inn Knoxville Central - Papermill Road
Which popular attractions are close to Red Roof Inn Knoxville Central - Papermill Road?
Nearby attractions include Craft Axe Throwing- Knoxville (7.7 km), Clarence Brown Theatre (6.4 km), and East Tennesse Historical Society (7.6 km).
What are some of the property amenities at Red Roof Inn Knoxville Central - Papermill Road?
Some of the more popular amenities offered include free wifi, a pool, and a fitness centre.
Which room amenities are available at Red Roof Inn Knoxville Central - Papermill Road?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Red Roof Inn Knoxville Central - Papermill Road?
Guests can enjoy complimentary tea and free instant coffee during their stay.
Is parking available at Red Roof Inn Knoxville Central - Papermill Road?
Yes, free parking is available to guests.
What are some restaurants close to Red Roof Inn Knoxville Central - Papermill Road?
Conveniently located restaurants include Calhoun's on Bearden Hill, Yassin's Falafel House, and Copper Cellar Restaurant.
Are there opportunities to exercise at Red Roof Inn Knoxville Central - Papermill Road?
Yes, guests have access to a pool and a fitness centre during their stay.
Are pets allowed at Red Roof Inn Knoxville Central - Papermill Road?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Are there any historical sites close to Red Roof Inn Knoxville Central - Papermill Road?
Many travellers enjoy visiting Crescent Bend House & Gardens - Armstrong-Lockett House (4.7 km), Historic Southern Railway Station (7.6 km), and Historic Bleak House (4.0 km).
Is Red Roof Inn Knoxville Central - Papermill Road accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.