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501 W Church Ave, Knoxville, TN 37902-2506
COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
Hotel direct offer!Price Match Guarantee
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Booking.com
US$145
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US$136
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Expedia.comUS$145
HiltonUS$145
HurbUS$164
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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveler (281)
Room & Suite (88)
Dining (32)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Stay-at-home policy for staff with symptoms
  • Regularly sanitized high-traffic areas
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Updated 27/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hilton Knoxville
Updated 27/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#27 of 100 hotels in Knoxville
Location
Cleanliness
Service
Value
Travelers' Choice
GreenLeaders Silver level
The Hilton Knoxville hotel is conveniently located in the center of downtown Knoxville. The Knoxville hotel offers two restaurants and a full service Starbucks. The contemporary downtown hotel is also within walking distance of the University of Tennessee and convention center. Many rooms have excellent views of the smoky mountains, Neyland Stadium, and Tennessee River. For business guests, Hilton Knoxville offers 14,000 sq. ft. of flexible meeting space. Whether in Knoxville for business or leisure, the Hilton Knoxville is your best choice for superior accommodations in Knoxville.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Business Center with Internet Access
Conference facilities
Paid public parking on-site
Wifi
Paid internet
Outdoor pool
Coffee shop
Restaurant
Breakfast available
Breakfast in the room
Kids' meals
Snack bar
Special diet menus
Wine / champagne
Banquet room
Meeting rooms
Baggage storage
Concierge
Convenience store
Gift shop
Newspaper
Non-smoking hotel
Outdoor fireplace
Outdoor furniture
Sun terrace
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Allergy-free room
Air conditioning
Housekeeping
Room service
Safe
Bottled water
Flatscreen TV
On-demand movies
Iron
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Great View
Languages Spoken
English, Spanish
Hotel links
Special Offer:Price Match Guarantee
1794Reviews6Q+A100Room tips
Traveler rating
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  • 94
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Popular mentions
j0rrgard wrote a review Nov 2021
Ripley, Tennessee1 contribution
This was a great experience for my wife and I, and the friends who were traveling with us. This staff was great and helped us with everything we need. We will definitely be staying again on our next trip.
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Review collected in partnership with Hilton Hotels & Resorts
Date of stay: November 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
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Response from Paul Jordan, General Manager at Hilton Knoxville
Responded 4 days ago
Dear Guest, On behalf of the Hilton Knoxville Hotel team we want to thank you for graciously giving us feedback on your stay. We are truly pleased that you had a positive experience, and we hope to have you back soon. Sincerely, Paul Jordan General Manager
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Todd S wrote a review Aug 2021
Woodstock, Maryland4 contributions
Hotel's Favorite
The hotel was centrally located downtown and close to UTK. The best part of the hotel was the friendly and professional staff. The room was clean and well maintained. The lobby had a nice lounge and social areas to gather even during COVID. We will be returning.
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Review collected in partnership with Hilton Hotels & Resorts
Date of stay: August 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
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Response from Paul Jordan, General Manager at Hilton Knoxville
Responded 27 Aug 2021
Dear Guest, On behalf of our entire team at the Hilton Knoxville Hotel I want to thank you for your review. We truly rely on guest feedback to drive forward and recognize our associates for the service that they provide. It is inspiring to hear that you enjoyed your time with us. I do trust that the efforts of our associates give us another opportunity to serve you again in the future. Sincerely, Paul Jordan General Manager
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Mikel45365 wrote a review Nov 2021
74 contributions27 helpful votes
We had a great time. Patrick at the valet helped us get in and out with a breeze. Then the rooms were exactly as described. We were able to hang out with the other families with us at the bar downstairs and the Starbucks staff was also helpful. Front desk and house keeping made sure we had a clean room.
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Date of stay: November 2021Trip type: Traveled with family
Room Tip: Valet is the same price as self park so there’s that
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Response from Paul Jordan, General Manager at Hilton Knoxville
Responded 1 week ago
Dear Guest, Thank you for the wonderful review on our hotel from your recent stay with us. We are thankful for both your business and your feedback and hope to have the chance to see you again soon. Sincerely, Paul Jordan General Manager
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Linda wrote a review Nov 2021
Washington DC, District of Columbia3 contributions
The staff is wonderful and it’s not their fault for this review at all. The hotel is NOT Hilton quality. It’s dated and worn. Bathrooms and rooms need updated and mattresses have way too many miles on them. Now I know why the Hampton Inn was around the same price, it’s probably newer. The price should be lower to reflect this and it should be updated or downgraded from a Hilton. Disappointed Diamond member. But people were nice.
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Date of stay: November 2021Trip type: Traveled as a couple
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Response from Paul Jordan, General Manager at Hilton Knoxville
Responded 1 week ago
Dear Guest, Thank you for the balanced and highly professional review on your recent stay at our hotel. Please accept my apologies for the issues that you encountered with the hotel during your stay. We make no excuses and I assure you that we can and will correct the issues you pointed out in your room. I would welcome the opportunity to speak with you personally to ensure I fully understand your frustration and hopefully express the same level of professionalism in return from the hotel. I thank you again for your feedback and for your business and I will look forward to speaking with you. Sincerely, Paul Jordan General Manager
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Stephen K wrote a review Nov 2021
2 contributions
I was traveling for work, and a client had an emergency. I needed a place to park and WiFi; I needed it immediately. I pulled into the downtown Hilton, and immediately Travis and Patrick were there to help. They valeted my car, told me where to go, and offered help without hesitation. Made a chaotic moment a little better. I appreciate their speed, efficiency, and courtesy.
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Date of stay: November 2021Trip type: Traveled solo
Helpful
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Response from Paul Jordan, General Manager at Hilton Knoxville
Responded 1 week ago
Dear Guest, Reaching out on behalf of the Hilton Knoxville Hotel to say thank you for the positive feedback from your recent stay with us. We strive daily to deliver hospitality to our guests and it is truly rewarding when we hear that we succeeded at that level. Thank you for your feedback. Sincerely, Paul Jordan General Manager
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PRICE RANGE
US$114 - US$295 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hilton knoxville hotel knoxville, hilton hotel knoxville, knoxville hilton hotel
LOCATION
United StatesTennesseeKnoxville
NUMBER OF ROOMS
317
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Frequently Asked Questions about Hilton Knoxville
Which popular attractions are close to Hilton Knoxville?
Nearby attractions include East Tennesse Historical Society (0.2 km), Tennessee Theatre (0.4 km), and Market Square (0.3 km).
What are some of the property amenities at Hilton Knoxville?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
What food & drink options are available at Hilton Knoxville?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Hilton Knoxville?
Yes, a parking garage, paid public parking nearby, and paid public parking on-site are available to guests.
What are some restaurants close to Hilton Knoxville?
Conveniently located restaurants include Yassin's Falafel House, Chesapeake's Downtown, and Stock & Barrel.
Are there opportunities to exercise at Hilton Knoxville?
Yes, guests have access to a pool and a fitness centre during their stay.
Is Hilton Knoxville located near the city center?
Yes, it is 0.2 km away from the centre of Knoxville.
Are any cleaning services offered at Hilton Knoxville?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Hilton Knoxville?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Hilton Knoxville offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Hilton Knoxville?
The staff speaks multiple languages, including English and Spanish.