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Embassy Suites by Hilton Knoxville Downtown

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507 South Gay St, Knoxville, TN 37902
COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
Hotel direct offer!Price Match Guarantee
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US$221
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Free cancellation until 12/12/21
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US$221
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Free cancellation until 11/12/21
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US$195
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Embassy SuitesUS$221
PricelineUS$221
Destinia.comUS$222
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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveler (32)
Room & Suite (18)
Videos (1)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
  • Daily temperature and symptom checks for staff
  • Contactless check-in
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Updated 17/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 17/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#35 of 100 hotels in Knoxville
Location
Cleanliness
Service
Value
Travelers' Choice
Welcome to Embassy Suites by Hilton Knoxville Downtown, a unique and modern hotel in a historic setting. Our prime location is less than two miles from the convention center, top attractions, dining and University of Tennessee Knoxville, ideal for business travelers, football fans and leisure guests. Play TopGolf with friends and coworkers at TopGolf Swing Suite, located off the lobby. Spread out in our modern suites, complete with two large HDTVs, a sofa bed and free WiFi. Each two-room suite features a spacious living room and private bedroom, a mini-fridge, microwave, coffeemaker and spacious dining area/work desk. Discover a taste of the South at our award-winning restaurant, Knox Mason, serving seasonal menus with a focus on hyper-local ingredients. Enjoy beautiful views of the Tennessee River from our rooftop bar, serving tapas and a wide selection of beer, wine and cocktails. When you need a pick-me-up, stop by our KBrew coffee shop for specialty beverages and bagels.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Golf course
Children Activities (Kid / Family Friendly)
Pets Allowed ( Dog / Pet Friendly )
Wifi
Rooftop pool
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Rooftop bar
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Rooftop terrace
Non-smoking hotel
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Room service
Safe
Microwave
Refrigerator
Room types
Non-smoking rooms
Suites
Smoking rooms available
Good to know
HOTEL CLASS
Hotel links
Special Offer:Price Match Guarantee
132Reviews2Q+A11Room tips
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Popular mentions
Camden K wrote a review Today
1 contribution
Stay was great and the service was even better. From the valet Erik to the front desk. The service was better than most places I have been to. Keep up the good work. Will definitely be staying at the embassy suites next time.
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Date of stay: November 2021Trip type: Traveled on business
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Howard B wrote a review Apr 2021
Woodstock, virginia53 contributions12 helpful votes
Hotel's Favorite
We were very impressed with our stay at Knoxville's Embassy Suites Hotel. From arrival with valet parking to check in, breakfasts, and check out the staff made us feel our stay was important to them. Their customer service is superb. We were also impressed with how they handled the covid restrictions and made us feel safe. All staff were masked inside the hotel at all times and signs were posted that required everyone to be masked in the building. There was no housekeeping services unless requested during our three night stay and this was not an inconvenience. The room was thoroughly cleaned before our arrival. One might question just how thorough that cleaning was, but the room across from ours was vacated during our stay and housekeeping worked for several hours there so we were confident our room was subjected to the same cleaning before our arrival. Breakfast is included with your stay here. It was done differently due to covid with breakfast served in a serving line rather than available buffet style. Guests were seated appropriate distances from each other. Gregory is the master of the breakfast room and like the rest of the staff here takes care that everyone is comfortable with their breakfast choices. Gregory must be a showman at heart for he seems to know just when a few dance steps across the floor will bring a smile to someone's face. Breakfast would be chaotic without Gregory directing staff and guests.
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Date of stay: April 2021
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Response from Shawna Tyree, Revenue Management at Embassy Suites by Hilton Knoxville Downtown
Responded 19 Apr 2021
We here at the Embassy Suites by Hilton Knoxville Downtown are glad we were able to impress you. Thank you for such a good review and for complementing our staff. We will be sure to let them know how much you appreciated them. Please return again soon.
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mcghee2021 wrote a review Nov 2021
1 contribution
We enjoyed the property. It is very close to many places to eat. It is also a short walk to campus. Everyone was friendly. Hotel is very clean. I will return the next time I am in town for business, pleasure or a game
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Review collected in partnership with Embassy Suites Hotels
Date of stay: November 2021
Value
Rooms
Location
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janetconglose wrote a review Nov 2021
6 contributions
Our first time to stay at this location & it won’t be the last. Lobby is brightly lit & welcoming. Our room was clean & specious. We thoroughly enjoyed the rooftop bar / sitting area. Our breakfast was served by very friendly staff that truly seem to enjoy their jobs. It was overall a great stay in downtown Knoxville
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Review collected in partnership with Embassy Suites Hotels
Date of stay: November 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
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Response from Shawna Tyree, Revenue Management at Embassy Suites by Hilton Knoxville Downtown
Responded 2 weeks ago
We are glad to have been able to give you such a great first impression and that you wish to return. Thank you for your good review from all of us here at the Embassy Suites by Hilton Knoxville Downtown.
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P7455EPthomasw wrote a review Nov 2021
Matthews, North Carolina52 contributions18 helpful votes
The king suite room was perfect for the 3 adults staying there with plenty of privacy. The hot breakfast was great as was the restaurant staff. The in site restaurant was excellent as well. The location was excellent. The hotel was a little pricey due to a special event in town.
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Review collected in partnership with Embassy Suites Hotels
Date of stay: November 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Share
Response from Shawna Tyree, Revenue Management at Embassy Suites by Hilton Knoxville Downtown
Responded 2 weeks ago
Thank you for complementing our staff here at the Embassy Suites by Hilton Knoxville Downtown. We are glad you enjoyed your stay and wish to invite you to return the next time you are in our area.
Read more
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PRICE RANGE
US$143 - US$273 (Based on Average Rates for a Standard Room)
LOCATION
United StatesTennesseeKnoxville
NUMBER OF ROOMS
176
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Frequently Asked Questions about Embassy Suites by Hilton Knoxville Downtown
Which popular attractions are close to Embassy Suites by Hilton Knoxville Downtown?
Nearby attractions include East Tennesse Historical Society (0.1 km), Tennessee Theatre (0.1 km), and Market Square (0.2 km).
What are some of the property amenities at Embassy Suites by Hilton Knoxville Downtown?
Some of the more popular amenities offered include a rooftop bar, free wifi, and free breakfast.
What food & drink options are available at Embassy Suites by Hilton Knoxville Downtown?
Guests can enjoy a rooftop bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Embassy Suites by Hilton Knoxville Downtown?
Yes, valet parking is available to guests.
What are some restaurants close to Embassy Suites by Hilton Knoxville Downtown?
Conveniently located restaurants include Yassin's Falafel House, Chesapeake's Downtown, and Stock & Barrel.
Are there opportunities to exercise at Embassy Suites by Hilton Knoxville Downtown?
Yes, guests have access to a pool and a fitness centre during their stay.
Is Embassy Suites by Hilton Knoxville Downtown located near the city center?
Yes, it is 0.5 km away from the centre of Knoxville.
Are any cleaning services offered at Embassy Suites by Hilton Knoxville Downtown?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Embassy Suites by Hilton Knoxville Downtown?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Embassy Suites by Hilton Knoxville Downtown offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Embassy Suites by Hilton Knoxville Downtown?
Many travellers enjoy visiting James White Fort (0.6 km), Mabry-Hazen House (1.5 km), and Crescent Bend House & Gardens - Armstrong-Lockett House (3.1 km).