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Courtyard by Marriott Nashville Goodlettsville

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865 Conference Dr, Goodlettsville, TN 37072-1901
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Courtyard
$119
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Traveler (80)
Room & Suite (49)
Dining (7)

About

#2 of 20 hotels in Goodlettsville
Location
Cleanliness
Service
Value
Refresh your travel routine at the newly renovated Courtyard by Marriott Nashville Goodlettsville. Our stylish Goodlettsville, Tennessee hotel is 13.8 miles from Nashville, offering easy access to an array of unique attractions. Plan a picnic at Drakes Creek Park, embark on a shopping spree at RiverGate Mall, catch a hockey game at Centennial Sportsplex, or see country legends perform live at the iconic Grand Ole Opry. Before venturing out, enjoy a healthy breakfast and Starbucks beverage at The Bistro - Eat. Drink. Connect., which also offers dinner service and evening cocktails.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Bowling offsite
Tennis court offsite
Airport transportation
Parking
Wifi
Pool / beach towels
Indoor pool
Heated pool
Coffee shop
Restaurant
Breakfast available
Shuttle bus service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Salon
Baggage storage
Concierge
Convenience store
Non-smoking hotel
Outdoor furniture
Shared lounge / TV area
Shops
Sun loungers / beach chairs
Sun umbrellas
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Air conditioning
Desk
Housekeeping
Seating area
Coffee / tea maker
Cable / satellite TV
Sofa bed
Bath / shower
Sofa
Telephone
Wardrobe / closet
Iron
Private bathrooms
Wake-up service / alarm clock
Microwave
Refrigerator
Flatscreen TV
On-demand movies
Radio
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Mid-range
Languages Spoken
English
Hotel links
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Location

Full view
57Somewhat walkable
Grade: 57 out of 100
31Restaurantswithin 1 km
0Attractionswithin 1 km
303Reviews7Q+A38Room tips
Traveler rating
  • 143
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Most Recent
Cheryl094 wrote a review Nov 2022
Chicago, Illinois347 contributions200 helpful votes
A really nice hotel! No frills in decor but very clean and comfortable and I loved the day bed in the room for watching TV. Plenty of restaurants nearby and easy on-off the highway. Staff was very kind.
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Date of stay: November 2022
Value
Location
Service
Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Jacque1225 wrote a review Feb 2022
6 contributions1 helpful vote
Hotel's Favorite
We had to get a hotel room last second after midnight. Upon arrival we were immediately greeted by the night auditor, Barbara, who showed us nothing but kindness, and hospitality. She asked us about our night and gave us kind words. She was extremely accommodating, and went out of her way to make us feel welcomed.
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Date of stay: February 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Mermaid7 wrote a review Nov 2022
Ashtabula, Ohio42 contributions9 helpful votes
Absolutely awful. The whole place reeks of cigarettes. Tv reception is horrible. Shower walls have been cracked and damaged and not repaired. Would not recommend to anyone. I paid $135 hoping to have a quality room and actually got a room that I would expect to pay $65 for. I am not sure where the good reviews come from, stay somewhere else.
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Date of stay: November 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Andrea S wrote a review Aug 2022
1 contribution
Drove from Saratoga Springs, NY to TX, needed to lay over, booked this hotel because I am a titanium elite bonvoy member. I spend roughly 50-75% of my year in a hotel. I travel with a medical alert service dog. The man who checked me in gave me a very hard time about my dog, and asked questions that are not legal to ask someone with a service dog, including providing documentation or proof that the dog is a service animal. I’ve never been treated like this at a Marriott, and would suggest Marriott invest in ADA training for their staff at this location, starting with going to the ADA website and reading up on the TWO questions that are allowed to be asked regarding a service dog. My service dog has never been an issue at any or the other Marriott locations I’ve stayed with.
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Date of stay: August 2022Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Brandon Chauvin, General Manager at Courtyard by Marriott Nashville Goodlettsville
Responded 13 Sep 2022
C3150EYandreas, Thank you for taking the time to share your thoughts regarding this issue. I appreciate you bringing it to our attention. I can assure you that all of our staff completes the necessary training regarding the processes and protocols to follow as laid out by our federal ADA regulations. I will share your message with the leadership team to ensure all of our associates understand the training they completed and address the importance of understanding their role in making sure all processes are followed. Once again, thank you for taking the time to share your feedback. I appreciate you choosing to stay with us. Sincerely, General Manager Courtyard Goodlettsville
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
LuvAZTravel wrote a review Jun 2022
Mesa, Arizona107 contributions98 helpful votes
Not worth the price. Took a long time to find someone to check us in. Bathroom door did not close. Iron had residue on it that stained clothes upon use then couldn’t be used. Room was small. Sofa bed was a tiny single. Only there 10 hours but charged $5 for wi-fi. Other hotels in area include wi-fi & breakfast, this one did not. Not sure why it was rated well and expensive. Room was fairly clean otherwise and filtered water machine in gym was nice.
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Date of stay: June 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Brandon Chauvin, General Manager at Courtyard by Marriott Nashville Goodlettsville
Responded 1 Jul 2022
Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. During this time of recovery, we have our associated performing multiple duties due to unfortunate limited staffing interest to our open jobs. This may have been the reason for your wait to get assistance with your check in. Courtyard as a brand does not offer complimentary breakfast unless breakfast is booked as a package with your room rate. We want to ensure our guest can get fresh breakfast choices during their travels. Marriott has many brands that offer complimentary options for our guests if that is what they desire. We use this same approach with our guest room internet offerings. We have a complimentary option and an enhanced option for purchase offered on the main internet pop up screen when logging in for the first time to our network. This allows for our guests to utilize a designated higher speed during their stay if needed. I have shared your feedback with the housekeeping and engineering leadership team to ensure the necessary guidelines are in place and reviewed to prevent shortfalls like the one you experienced from occurring in the future. I understand that your time is valuable, and we thank you for providing this feedback. We hope you choose to stay with us again when your travels bring you back to the area.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Kristine R wrote a review Jun 2022
1 contribution
My husband and I stayed at this hotel in June 2022. The hotel and room were very clean and comfortable. I’d highly recommend, if it weren’t for the fact that the teenage crime is currently very high in the area, told to me by the police officer who was writing up the report for our smashed in passenger side window of our recently new car. No security cameras onsite. Two months earlier, we stayed in another hotel down the street and at 5:30am, when we were packing up our car to head home, the hotel manager walked us to our car as the nearby gas station was just robbed at gunpoint and the person headed over in the direction of the hotel we were just leaving. Great hotels, but risky area to park your vehicle. Good luck!
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Date of stay: June 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Brandon Chauvin, General Manager at Courtyard by Marriott Nashville Goodlettsville
Responded 1 Jul 2022
Thank you for taking the time to let us know about your experience while staying with us. Your experience during your stay is truly unfortunate. Providing the highest level of hospitality and our guest's safety are key priorities and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the leadership team to ensure the necessary guidelines are in place and reviewed to prevent any safety concerns from occurring in the future. We are also in constant contact with our local law enforcement to ensure we are providing consistent monitoring of the area and addressing any concerns regarding security of the property. Recent issues have been addressed and are out of the ordinary for this area. I hope you choose to stay with us again when your travels bring you back to the area.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Richard wrote a review Feb 2022
13 contributions3 helpful votes
+1
What started as a pleasant long stay turned bad after several nights being awoken by itching during the night. Finally I couldn't take it, got up to inspect, and found a bed bug. I killed it and informed the front desk and was offered a room to move to, but as it was 6AM and I would have lots to pack because it was a long-stay, I said I'd start packing and wait to speak to the manager before changing rooms. Around 10AM I spoke to a manager who assured me that their staff are trained to spot signs of infestation and they would have a company to come perform an inspection on the room. They moved me from the infested room into a dirty room. The room they moved me to had (what I hope was) white frosting/sauce and food remnants all over the ottoman. They told me this was because the room "was cleaned quickly because YOU requested to move, so maybe the maid missed a spot" Should I feel like I'm asking for special treatment because my room had bed bugs? The maid was asked to clean the ottoman. She cleaned half of the ottoman and left some crusted sauce there to linger. Maybe she didn't see the other spots? Anyhow, is the staff that couldn't or wouldn't effectively clean an ottoman the same staff expertly trained to spot bed bug infestations? After waiting all day for the results from the inspection and only being updated of the results after inquiring about them that evening, the manager made no attempt to arrange for treatment of my belongings to ensure that I don't inadvertently bring any bugs home with me because according to the report the situation was not severe enough to warrant any further assistance. I was advised that I could use the on-site coin-operated laundry to wash my clothes, and if I want to leave I could get refunded for 2 nights. I'm not in a situation where it's easy for me to move, and it seems that in no way were damages involving several nights of disturbed sleep, missed work meetings, swollen itchy bites on my body, and worry about the potential of having all my luggage/clothes/backpack/laptop cases potentially infected ever considered. I expected quality from an international reputable chain hotel like the Marriott, but the experience is that of a 1-star motel that would have cost me half the price.
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Date of stay: February 2022
Value
Location
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Trip type: Traveled on business
Room Tip: Choose a room at one of the other 10 hotels nearby
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Brandon Chauvin, General Manager at Courtyard by Marriott Nashville Goodlettsville
Responded 28 Feb 2022
Dear Richard, Thank you for taking the time to share your thoughts regarding this issue. Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. Your experience while staying with us is below our standard. We work to ensure that our staff is trained to recognize any signs of nonpreventable insects entering the hotel and utilize a certified pest control company to ensure customers are provided a clean safe environment during their travels. The protocols followed, if there is a reported issue, are in place to ensure guest's belongings are safe to return to customers’ homes. Guidelines are in place if treatment is needed, and direction is given that belongings be treated that this process is to be completed by a professional cleaning company. We take all encounters of this nature very seriously making positive our customers wellbeing is first and foremost our concern. We have no record nor current situations where there is an “infestation” of our rooms due to these protocols and processing being in place. I do greatly apologize that there was a lack of detail in the cleanliness of the room that you were transferred to. I will ensure that this communication is brought back to our team to ensure they your experience was an isolated one and no other guests have this same experience. Once again, thank you for taking the time to share your feedback. I appreciate you choosing to stay with us.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
GolfUMK wrote a review Feb 2022
Auburn, Alabama242 contributions127 helpful votes
If you are traveling I65 north the Courtyard in Goodletsville is a good place for an overnight stay. It’s in a quiet area, offers free parking and the rooms have all what’s needed. One can even open a window. Maybe a bit of a downside is, that there are no complimentary beverages offered. A bottle of water cost money even for Marriott rewards elite members. Same with a coffee in the morning offered from the Starbucks on site only. I’ll come back when in the area.
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Date of stay: February 2022Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Brandon Chauvin, General Manager at Courtyard by Marriott Nashville Goodlettsville
Responded 17 Feb 2022
Thank you so much for taking to the time to let us know how your stay went. We truly appreciate you staying with Marriott during your travels. Our customers satisfaction is our number one priority and hope to continue meeting those expectations every time you stay with us. Until next time, travel safe.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Nancy Q wrote a review Dec 2021
Spring, United States5 contributions1 helpful vote
First, the lady at the desk was quite nice. We asked to change rooms since in our first room, the phone didn’t work, nor did the refrigerator. What was interesting was a gentleman came out (without a mask - even though the desk clerk was wearing hers) and kept saying ‘I can fix that’ quite loudly. Our question is why wasn’t it fixed before? The desk clerk calmly changed our room. The new room was adequate except for the bathroom tub that appears to need to be resurfaced due to the exposed rust in the bottom. Unfortunately, we had hoped to eat at the Bistro in the hotel, but it wasn’t open.
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Date of stay: December 2021Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Amy wrote a review Oct 2021
Asheville, North Carolina1 contribution1 helpful vote
I stayed here in September on my way to a business meeting in Nashville. Not sure what to wear I brought 2 outfits hanging them in the closet. Long story short I left the one I didn’t wear in the closet. It was a denim jacket and animal print blouse. Fast forward to now. Last night I’m packing for our next trip and I can’t find my jacket and blouse. It came to me where I had left it. I hadn’t missed them until now. I call the courtyard Goodlettsville as soon as it came to me. Susan was on duty and I can only imagine how busy she was as it was prime checkout time. She took my message anyway and assured me she’d get back with me when she had a chance to look. She warned me that since it had been almost a month it may be hard to find. Ok “good news” she said in a voice mail a couple hours later. So when I got a break at work I called her back and told her I would actually be passing by there tonight on my way to Memphis. I live in Lexington KY. She was the BEST!! So kind and helpful and during a time when employees are short due to low staff because of COVID. Susan, thank you so so much! I just picked up my clothes!! I appreciate you!! Hey boss give her a raise! Thanks again Amy
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Date of stay: September 2021Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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PRICE RANGE
US$122 - US$167 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
courtyard nashville goodlettsville hotel goodlettsville
LOCATION
United StatesTennesseeDavidson CountyGoodlettsville
NUMBER OF ROOMS
120
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COURTYARD BY MARRIOTT NASHVILLE GOODLETTSVILLE - UPDATED 2022 Hotel Reviews & Price Comparison (TN) - Tripadvisor

Frequently Asked Questions about Courtyard by Marriott Nashville Goodlettsville
Which popular attractions are close to Courtyard by Marriott Nashville Goodlettsville?
Nearby attractions include Moss-Wright Park (1.1 km), Historic Mansker's Station (1.1 km), and Rare Bird Antique Mall (1.1 km).
What are some of the property amenities at Courtyard by Marriott Nashville Goodlettsville?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Courtyard by Marriott Nashville Goodlettsville?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Courtyard by Marriott Nashville Goodlettsville?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Courtyard by Marriott Nashville Goodlettsville?
Yes, free parking is available to guests.
What are some restaurants close to Courtyard by Marriott Nashville Goodlettsville?
Conveniently located restaurants include Chef's Market, Pancho Villa Grill, and Po Thai Restaurant.
Are there opportunities to exercise at Courtyard by Marriott Nashville Goodlettsville?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Does Courtyard by Marriott Nashville Goodlettsville have an airport shuttle?
Yes, Courtyard by Marriott Nashville Goodlettsville offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Courtyard by Marriott Nashville Goodlettsville have airport transportation?
Yes, Courtyard by Marriott Nashville Goodlettsville offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Courtyard by Marriott Nashville Goodlettsville?
Yes, dry cleaning and laundry service are offered to guests.