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TownePlace Suites by Marriott Nashville Goodlettsville

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830 Conference Drive, Goodlettsville, TN 37072
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TownePlace Suites
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$159
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Free cancellation until 12/08/22
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Traveler (9)
Room & Suite (20)
Dining (8)

About

#7 of 20 hotels in Goodlettsville
Location
Cleanliness
Service
Value
Unpack and stay a while at TownePlace Suites by Marriott Nashville Goodlettsville. Our hotel boasts refreshing spaces that will remind you of your home during your stay in Goodlettsville, Tennessee. Whether your visit is for work or play, enjoy our central location near Rivergate Mall, scenic parks, and premier business centers including Dollar General corporate headquarters. Downtown Nashville is less than 15 miles away. You'll discover everything you need in our hotel suites to maintain your normal routines. Connect to complimentary Wi-Fi as you prepare meals in your fully equipped kitchen. We also provide a complimentary daily breakfast buffet and a 24-hour Market so you can keep your cravings covered around the clock. Active travelers will enjoy the option to exercise right on-site in our fitness center and indoor swimming pool. If you're staying a few days or a few months, we've got everything you need to enjoy a successful stay in Goodlettsville.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Bowling offsite
Tennis court offsite
Pets Allowed ( Dog / Pet Friendly )
Parking
Wifi
Pool / beach towels
Indoor pool
Heated pool
Breakfast available
Breakfast buffet
Shuttle bus service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business center
BBQ facilities
Baggage storage
Convenience store
Non-smoking hotel
Picnic area
24-hour front desk
Express check-in / check-out
Clothes dryer
Dry cleaning
Laundry service
Self-serve laundry
Washing machine
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Room features
Air conditioning
Desk
Dining area
Housekeeping
Coffee / tea maker
Cable / satellite TV
Sofa bed
Walk-in shower
Seating area
Separate living room
Sofa
Telephone
Wardrobe / closet
Iron
Private bathrooms
Wake-up service / alarm clock
Kitchenette
Dishwasher
Microwave
Oven
Refrigerator
Stovetop
Kitchenware
Flatscreen TV
Radio
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Languages Spoken
English
Hotel links
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Location

Full view
44Car recommended
Grade: 44 out of 100
16Restaurantswithin 1 km
0Attractionswithin 1 km
62Reviews0Q+A7Room tips
Traveler rating
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TravelingMarLa wrote a review Jun 2022
Batang, Indonesia99 contributions18 helpful votes
Well, this was only the second TownePlace Suites I've ever stayed in, and if you saw my review of the previous one, you'd know I now had HIGH expectations. So it was a bit of a letdown. I was traveling with a sick husband who needed to isolate in the bedroom, so I had the pull-out couch. When I pulled it out to make the bed, I discovered a food wrapper under the couch. I looked everywhere for bedding for the pull-out couch, as they said it was supposed to be in one of the closets, but there was nothing--not even an extra pillow. I went downstairs and got some bedding from the hotel clerk, but when I got back to the room realized there was only 1 fitted sheet and 1 light blanket, but no top sheet. I was too tired to go back for anything more. The rollout bed was awfully cheap and uncomfortable. The bar digs into your back all night, so sleep was really restless. (I suggest sleeping at a diagonal for minimum bar pain.) In the morning I woke up to mouse turds on the countertop. I was really glad I had taken the time the night before to unload all my stuff into the refrigerator, and close up all my bags again, or I would have been even more put off by it. The breakfast was decent--sausage patties and eggs cooked into perfect circles that you could put on buns (but weirdly no cheese to make it a proper breakfast sandwich haha.) I toasted a couple English muffins and we had cheese--less egg muffins. There was no fresh fruit, unfortunately, but there were some yogurt cups. The very nice gentleman at reception when I checked out was able to provide me with a couple masks that I asked him for, as I had another day's drive yet to get my sick husband home.
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Date of stay: June 2022
Value
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Francesca L wrote a review Apr 2022
Highland Park, Illinois4 contributions7 helpful votes
Gross. Loud. Noisy. Stomping feet above. Tv from room next door. Dirty and very worn. Bed was atrocious. Sagging creeping on wobbly legs. HORRIBLE UNRESTFUL STAY. Every single time we stay at any of this chain. NOISY LOUSY STAYS. Mold in shower black stuff in toilet, just scummy.
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Date of stay: April 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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snuggs5500 wrote a review Apr 2021
Chicago, Illinois140 contributions91 helpful votes
Truly in +40 years of travel, second noisiest hotel room ever. All they need is some sound proof windows on the highway side. No excuse. Otherwise clean and decently appointed. There’s really nothing else to say
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Date of stay: April 2021Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Pam H wrote a review Mar 2021
Goodlettsville, Tennessee93 contributions34 helpful votes
Marriott doesn't disappoint. Room was clean and the staff very friendly and helpful. Not the usual hot breakfast due to covid but it was something to start the day. Bed very comfortable. Would stay again if in the area
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Date of stay: March 2021Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Nina wrote a review Apr 2020
United States1 contribution4 helpful votes
On March 3rd, 2020, the city of Nashville (and other surrounding cities) was hit by a tornado. I was left displaced, as the apartment building I resided in was struck and left uninhabitable. A good friend called and advised that he had booked me a five night stay at the TownePlace Suites in Goodlettsville; I packed up some belongings, and my dog and I drove out to (what would become) our new home for the next several weeks. I can't imagine what I looked like when I walked through the doors of the hotel, but I was greeted by a smiling young woman named Holly. Holly had made my reservation, and knew that I was coming! She asked how I was and if I needed anything, and I started to tell the story of "what happened". Several other members of the TownePlace Suites had gathered around and listened as I shared my experience. They all expressed concern, and told me that if there was anything they could do to make me feel at home to please not hesitate to ask. My dog Sadie and I DID make the TownePlate Suites our home for a little over two weeks. I can honestly say that the team at the TownPlace Suites on Conference Drive helped me keep it together following this tragic event. Inquiring "how is your day going?" and stopping to give Sadie tummy rubs...all the little gestures and greetings made me feel safe and comfortable. These folks saw me at my worst, but managed to help keep my spirits up and helped me smile! Through this experience, I've counted my blessings numerous times-counting the team at TPS twice. When I found a new apartment and was preparing to leave the hotel, you'd think I'd be thrilled to stop living out of a suitcase and get back to my own bed...have my own place. It was actually rather bittersweet. I had grown close with the team at TPS during my stay and the genuine kindness they'd extended touched my heart. This team provided a superior customer service experience and exceeded expectations; because of them, this life event hurt a lot less and I smile a bit more.
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Date of stay: March 2020
Rooms
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Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
3 Helpful votes
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Angel wrote a review Mar 2020
1 contribution
The room was clean and nice but the phone didn't work. Called to get replacement and discovered it was phone line. Staff never offered to repair or move me. Heat in room took a special code to get it to work. Had to call staff again. But most of all my disappointment was the staff. The reception ladies were not at all friendly, no welcome comments, no smile or manners such as please and thank you. Very cold and aloof. I gad asked to talk with the manager. As the manager approached me (Brian Creegan) I could tell he had a chip on his shoulder and an attitude. He has as no idea of customer relations or professionalism. He was cocky and arrogant. I spoke with him about their pet policy $100 non-refundable fee. No where does it list on website. I stayed only one night and you would never know my pet was there. Very clean and cognizant of my pet's smell and cleanliness. I had asked how they justify charging $100 for pet fee. It wasn't about the pet fee in general as much as it was Brian's response- lack of professionalism, rudeness, arrogance and lack of respect. I told him I had stayed in many pet friendly hotels- ones much more upscale than his hotel and NEVER has anyone charged $100 for pet fee. He proceeded to tell me "this could not be true," as he smirked and arrogantly dismissed me. As if he knows the hotels I have stayed in. He proceeded to tell me the hotel has to pay "$250 to have the room cleaned and disinfected" and so they lose money. Right..... this is dishonest. I am sure the hotel is not in business to lose money. I am also sure it doesn't take a ridiculous amount like $250 to clean a room after a pet has been in it for ONE night. Brian spoke to me in a disrespectful manner, dismissive by turning his body away no eye contact, acting distracted, interrupted me when I was trying to speak, talking over me then attempted to intimidate me walking out the door as if he tried to scare me in some way. IF any of upper management are reading these reviews, you should STRONGLY consider terminating Brian. It is only a matter of time you will hear more complaints as well as he will cost you business. NO ONE should have been treated like I was. IF he were my employee I would have fired him on the spot.
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Date of stay: March 2020
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from HollyF1322, Operations Supervisor at TownePlace Suites by Marriott Nashville Goodlettsville
Responded 11 Mar 2020
Good day AngelBrown61, Thank you for taking the time to leave a review about your recent stay at TownePlace Suites Nashville Goodlettsvile. We strive to ensure all guests are happy while here with us and I apologize that we fell short of your expectations. I would also like to apologize that your phone was not working the night you were here. Unfortunately we were booked to capacity and did not have any rooms available to move you to. As well our engineer was not here that evening to fix the phone. However, he was able to fix the phone once he arrived into the office Monday. The pet fee that is charged is due to us paying an outside company to come in and clean/sanitize the room. Even after one night in a room there will be pet dander/allergens left behind that could possibly cause an allergic reaction for someone who is sensitive. This pet fee is also stated on the TownePlace Suites website as well as the Marriott.com website. Again my apologies that you did not enjoy your stay.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Roderick Nabors wrote a review Feb 2020
8 contributions6 helpful votes
This was our first stay at this particular brand and we were amazed. The staff was treated us wonderfully. This is literally a home away from home. Most definitely our go to for the future. Two thumbs up.
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Date of stay: February 2020Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Hebert S wrote a review Feb 2020
Kentucky1 contribution
Wonderful breackfast, and really good attention, they lake you feel like at home, you feel yourselve confortable, you can stay here with your Friends or coworkers and they will feel good too, i like this hotel
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Date of stay: February 2020Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Bridgenutt wrote a review Nov 2019
Cypress, Texas317 contributions72 helpful votes
This is the third time we have used TownePlace Suites. It is nice to have the extra space and kitchen in the room. The bed was wonderful - a standard for Marriott properties. Our shower was slow & noisy. The breakfast was barely average. This property is showing some age to it.
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Date of stay: November 2019
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Marisol H wrote a review Oct 2019
1 contribution
Was placed in a Handicap room that had poop on the tub seat and was cleaned by the reception staff. Stayed for 2 weeks and was overcharged by the hotel staff 3 times and each time i mentioned it it was made worse on reversals. Seemed very incompetent on handling such matters. One front desk attendant barged into my room without knocking claiming wrong floor. Breakfast is adequate if you like fried eggs daily along with other continental stuff. Housekeeping was adequate, I will report to our corporate office to avoid stay in this hotel in the future.
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Date of stay: October 2019
Value
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Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from BrianC6575, Guest Relations Manager at TownePlace Suites by Marriott Nashville Goodlettsville
Responded 24 Oct 2019
Dear Marisol H, I am very sorry to hear about the issues you encountered during your stay with us. It seems that we failed to provide you with the basic service necessities that Marriott guests come to expect and for that I am very sorry. As the Assistant General Manager here at the hotel, our guests' satisfaction with all aspects of their stay is my number one priority. I will ensure that proper processes are put into place so these issues do not happen moving forward. If you would like to reach out to me directly, I would be more than happy to speak with you at any time at the hotels phone number which is 615-859-5050. I sincerely hope this encounter does not defer you from choosing the Marriott brand in the future and we value you as a customer. Have a wonderful day.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
US$148 - US$202 (Based on Average Rates for a Standard Room)
LOCATION
United StatesTennesseeDavidson CountyGoodlettsville
NUMBER OF ROOMS
101
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TOWNEPLACE SUITES BY MARRIOTT NASHVILLE GOODLETTSVILLE - UPDATED 2022 Hotel Reviews & Price Comparison (TN) - Tripadvisor

Frequently Asked Questions about TownePlace Suites by Marriott Nashville Goodlettsville
Which popular attractions are close to TownePlace Suites by Marriott Nashville Goodlettsville?
Nearby attractions include Rare Bird Antique Mall (1.2 km).
What are some of the property amenities at TownePlace Suites by Marriott Nashville Goodlettsville?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at TownePlace Suites by Marriott Nashville Goodlettsville?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at TownePlace Suites by Marriott Nashville Goodlettsville?
Guests can enjoy free breakfast and barbeque facilities during their stay.
Is parking available at TownePlace Suites by Marriott Nashville Goodlettsville?
Yes, free parking is available to guests.
What are some restaurants close to TownePlace Suites by Marriott Nashville Goodlettsville?
Conveniently located restaurants include Chef's Market, Pancho Villa Grill, and Po Thai Restaurant.
Are there opportunities to exercise at TownePlace Suites by Marriott Nashville Goodlettsville?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Does TownePlace Suites by Marriott Nashville Goodlettsville have an airport shuttle?
Yes, TownePlace Suites by Marriott Nashville Goodlettsville offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at TownePlace Suites by Marriott Nashville Goodlettsville?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at TownePlace Suites by Marriott Nashville Goodlettsville?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.